Hotel Mesra Haiwan Kesayangan di Mankombu

"We had a really poor experience… 1) The bathrooms and washing areas were smelling bad / extremely unclean… the taps were all fully dark and rusty 2) very salty water provided for all washing / bathing. 3) extremely un-friendly staff who were showing absolutely no interest in the welfare of the guests. 4) It was extremely hot during day time, so we asked them to switch on the AC and they said AC will be available only from 9pm. 5) We bought some expensive prawns from the shop they took as to ,...

"The staff were excellent, attentive, and very helpful, especially with arranging local tours. The half-day backwaters boat tour was a highlight and highly recommended, and the resort grounds were lovely and quiet. The main disappointment was the Alleppey tour, as we were not told in advance that the coir factory, museum, and palace were closed on Monday, which made the long drive less worthwhile. The driver, however, was excellent. The rooms also felt tired and in need of an upgrade, with some...