8/10
First, the hotel has made a great decision to maintain it's beautiful antique design, which is it's strong point. It also maintains long-term staff which provides something few environments offer: continuity of relationships over years. It is rare and important to have people know us over many years and it makes the Manila Hotel feel like a home. This is it's key value for me.
It's also a fact that grace and excellence are eroding with thime:
* Small details are not repaired all over the hotel.
* The beautiful greeters with welcome drinks are less and less common (the airline staff were getting a welcome drink and I had to ask for one this time).
* The fruit in the buffet was minimal and not as fresh as it could be.
Nino, manager at the buffet is always a highlight of my visit - he makes me feel welcome every time for 15 years.
Dane
Menginap 1 malam pada Jun 2025