Desk, free WiFi, bed sheets

Reviews of Green Sun Hotel

3 out of 5
Green Sun Hotel
2285 Chino Roces Avenue Extension, Barangay Magallanes, Makati, Metro Manila

Reviews

7.8

Good

Rating 10 - Excellent. 82 out of 325 reviews" "
Rating 8 - Good. 144 out of 325 reviews" "
Rating 6 - Okay. 66 out of 325 reviews" "
Rating 4 - Poor. 21 out of 325 reviews" "
Rating 2 - Terrible. 12 out of 325 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

andrew

Travelled with group
Disliked: Cleanliness, property conditions & facilities
THE WATER PRESSER WAS NOT GOOD
Stayed 3 nights in Feb 2024

4/10 Poor

josephine

Stayed 3 nights in Jan 2024

8/10 Good

Czarina Cate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient for us, since we specifically pick it for reason.
Stayed 1 night in Jan 2024

10/10 Excellent

John Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

AIZA MARIE

Liked: Cleanliness, staff & service, property conditions & facilities
Simple but ekegant
Stayed 1 night in Aug 2023

10/10 Excellent

Mirlyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2023

8/10 Good

Jene Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accomodation and cleanliness
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Green Sun Hotel Team on 20 Feb 2020
Thank you for staying with us and for the awesome rating. We look forward to welcoming you again here in Green Sun Hotel.

6/10 Okay

Arvee

Travelled with group
Disliked: Staff & service
Stayed 1 night in Feb 2020
Response from Green Sun Hotel Team on 20 Feb 2020
Hello Arvee! Thank you for staying with us. We look forward to welcoming you again here in Green Sun Hotel.

8/10 Good

liezel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Green Sun Hotel Team on 6 Feb 2020
Hello Tal! Thank you for staying with us. We look forward to welcoming you again here in Green Sun Hotel.

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good overnight location
I stayed overnight due to flight times. The hotel was convenient from T3 and a short taxi ride. (Mornings could take longer because of traffic) Room had no exterior window but for onenight did not matter. Supper was good and breakfast adequate.
Stayed 1 night in Jan 2020
Response from Green Sun Hotel Team on 20 Feb 2020
Hi, Alison! We'd like to thank you for writing this review. We hope you had a pleasant stay here at The Hotel at Green Sun! Looking forward to welcoming you back on your next visit!

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019
Response from Green Sun Hotel Team on 6 Feb 2020
Dear Valued Guest, thank you for staying with us. We look forward to welcoming you again here in Green Sun Hotel.

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The whole hotel had a very bad odor like it had just been fumigated it was through out the whole building
Stayed 2 nights in Dec 2019
Response from Green Sun Hotel Team on 6 Feb 2020
Dear Valued Guest, Thank you for taking the time to write this review. I would like to sincerely apologize if the smell of our rooms disappointed you. Rest assured that the management is currently working on resolving this issue to provide better service and comfort to our valued guests.

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Green Sun Hotel Team on 9 Dec 2019
Hi Jane! Thank you so much for rating us. We hope you enjoyed your stay and we look forward on your next visit. See you soon!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like the bed and pillows. I didn’t like that there are rooms without a window - like mine. Therefore, there’s no view and I can’t tell the time of the day.
Stayed 6 nights in Oct 2019
Response from Green Sun Hotel Team on 22 Oct 2019
Dear Valued Guest, Thank you for choosing The Hotel at Green Sun as your choice of accommodation. We appreciate your honest feedback and rest assured that your concern will be raised to the upper management. Despite this, we hope you had a pleasant stay and we certainly look forward to welcoming you back in the near future.

8/10 Good

MARKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Green Sun Hotel Team on 30 Sept 2019
Dear Marko, Thanks for leaving a review. Looking forward to welcoming you back again soon! :)

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019
Response from Green Sun Hotel Team on 30 Sept 2019
Dear Valued Guest, Thank you for choosing The Hotel at Green Sun as your choice of accommodation. We look forward to serving you again in the future! :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paper thin walls. You can hear other people's conversatiob and tv sounds.
Stayed 1 night in Sep 2019
Response from Seran Pacuma on 26 Sept 2019
Dear Valued Guest, Thank you for bringing this to our attention. Rest assured that these concerns will be brought up to the upper management. We hope that this will not leave a negative lasting impression in our hotel. We certainly look forward to welcoming you back in the near future. Yours sincerely,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the breakfast provided by the hotel every morning. The staff was also pleasant and kind.
Stayed 4 nights in Aug 2019
Response from Front Office Manager on 26 Sept 2019
Dear Valued Guest, We are delighted that you enjoyed the dining experience at Soma Bistro which presents a diverse variety of International and authentic Filipino cuisine. We appreciate your time in sharing this review and look forward to welcoming you back on your next visit in Manila. Yours Sincerely, Seran Pacuma

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like about the property is how clean it is. Also the receptionist is accomodating. The hall and the room is nice, it was simple but very comfortable. The food was delicious for breakfast.
Stayed 1 night in Aug 2019
Response from Front Office Manager on 26 Sept 2019
Dear Valued Guest, We are pleased to know how we made you happy on your last stay with us. Providing superb service is at the core of our commitment to our guests and your kind words will definitely motivate the team to keep up our high standards. Yours Sincerely, Seran Pacuma

10/10 Excellent

Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting the VISA office
Very good price/quality ratio; perfect service.
Stayed 2 nights in May 2019
Response from Green Sun Hotel Team on 26 Sept 2019
Dear Matti, Your review made our day! Our team is thrilled to hear such good feedback. Thank you so much for taking the time to share your experiences online. It means a lot to us!

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
No cable for TV. :(
No cable for TV. :(
Stayed 1 night in May 2019
Response from Green Sun Hotel Team on 26 Sept 2019
Dear Valued Guest, We are very sorry to hear about your bad experience during your stay. We highly value our customer’s feedback and we promise that we will take action into this further.

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Response from Green Sun Hotel Team on 30 Sept 2019
Dear Valued Guest, Thank you for choosing The Hotel at Green Sun as your choice of accommodation. We look forward to serving you again in the future! :)

8/10 Good

Janne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff as always in the Philippines, very good food from the menu at the hotel restaurant. Breakfast was ok. 10 mins walking distance from a mall. Only minus was the smell in the room, which we didn't get used to on our 2-night-stay.
Stayed 1 night in May 2019
Response from Green Sun Hotel Team on 26 Sept 2019
Dear Janne, Thank you for taking the time to write this generous review of us. We strive to create memorable, bespoke hotel experiences for our guests and we are more inspired by your feedback. Also, we are grateful for letting us know what areas we need to check and improve. We will definitely take immediate actions on the odor of our rooms and hallways. We look forward to your next stay with us.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Truly disappointing.
The Green Sun Hotel is not as good when it was newly opened. they have poor maintenance moist especially toilet, moldy tiles in the bathroom where I almost slipped before taking a shower, truly disappointing. Also because the rooms dont have good quality sound proof walls you can hear conversations all over, from the next room to the corridors. Will not recommend to friends anymore. Could not even work as wifi does not work as well.
Stayed 1 night in May 2019
Response from Green Sun Hotel Team on 24 May 2019
Dear Guest, thank you for making time to make a review about our hotel and your recent stay with us. Rest assured that we will take immediate actions to improve all of the concerns brought. We apologize for disappointing you this time. We hope we can make it up to you on your next visit.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! Breakfast is great! Will definitely go back.
Stayed 1 night in May 2019
Response from Green Sun Hotel Team on 24 May 2019
Dear Guests, We look forward to your next stay with us. Have a great day ahead.

8/10 Good

Ronaldo, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly & courteous staff, budget & very convenient location. The toilet sink & shower drain slow. Different odor smells in the hallway & rooms.
Stayed 2 nights in May 2019
Response from Green Sun Hotel Team on 24 May 2019
Hello Ronaldo. Greetings from Green Sun team. Thank you for choosing and staying with us. We are glad to hear positive feedback from you. Also, we are grateful for letting us know on what areas we need to check and improve. We will definitely take immediate actions on the drains and odor. We look forward to your next stay with us.

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Reservations on 1 May 2019
Hi Ms.Geraldine! Greetings from Green Sun Hotel! Thank you for your time posting for a positive review, rest assured that we will continue to provide quality service to our guests and it is our pleasure. Hope to see you again soon!

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Excellent valet service. Housekeeping was very courteous. Keep up the good work!
Stayed 2 nights in Apr 2019
Response from Reservations Officer on 1 May 2019
Hi Mr. Jose, Greetings from Green Sun Hotel!Thank you for taking time to post positive reviews, it inspires us to continue in delivering quality service to our guests and it is always our pleasure. Hope to see you again soon!

6/10 Okay

Tal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Green Sun Team on 8 May 2019
Hello Tal! Thank you for staying with us. We look forward to welcoming you again here in Green Sun Hotel.

6/10 Okay

maciej

Liked: Cleanliness, property conditions & facilities
Ok for 1 night but can be noisy.
It was a 1 night stay before returning to Europe. Hotel has a good location for ppl who are leaving or lust landed in the country but can only serve this one purpose. Generally conditions are good but walls are thin so if u have neighbours forget about sleep... staff would not help despite many requests stating there is no other rooms available to switch in the entire hotel. It happened tha the hotel is huge so impossible. After many calls they suddenly contradicted themselves and somehow found us a twin room so we could sleep. Rooms have no windows.
Stayed 1 night in Apr 2019
Response from Green Sun Team on 8 May 2019
Hi Maeciej. Greetings from Green Sun Hotel. Thank you for having us as your chosen accommodation here in Makati, Philippines. Our rooms are made of modular technology commonly used in cruise ship which unfortunately does not guarantee 100% sound proofing. We are currently working on improving our facilities as we value our guests' relaxation and comfortability. We apologize for the inconvenience that you experienced on your last stay. Rest assured our staff will be trained more to properly handle situations like this. We hope we will still be your chosen hotel on your next trip back here in Philippines.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

4/10 Poor

Martha

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Beggers can't be choosers
Thin walls. Can hear neighbours to the right, left, sides, front all hours of the day including doing karoke, talking in room AND even after being asked by room service to lower their volume (twice). Thei gym doesn't have air-con, is next to smoking area, and smells so much I was starting to vomit and couldn't use it. It is 3-star. Breakfast which I paid for is very basic - rice, egg, fried fish and one other meat EVERYDAY.
Stayed 5 nights in Mar 2019
Response from Green Sun Hotel Team on 26 Sept 2019
Dear Martha, Thank you for having us as your chosen accommodation here in Makati, Philippines. Our rooms are made of modular technology commonly used in cruise ship which unfortunately does not guarantee 100% soundproofing. We are currently working on improving our facilities as we value our guests' relaxation and comfortability. We apologize for the inconvenience that you experienced on your last stay. We highly value our customer’s feedback and we promise that we will take action into this further.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Green Sun Hotel Team on 30 Sept 2019
Dear Valued Guest, Thank you for choosing The Hotel at Green Sun as your choice of accommodation. We look forward to serving you again in the future! :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Feb 2019
Response from Green Sun Hotel Team on 30 Sept 2019
Dear Valued Guest, Thank you for choosing The Hotel at Green Sun as your choice of accommodation. We look forward to serving you again in the future! :)

6/10 Okay

Dennis

Liked: Room comfort
Stayed 7 nights in Feb 2019

10/10 Excellent

Warntje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Great service. Highly recommendable!
Stayed 3 nights in Feb 2019
Response from Green Sun Hotel Team on 26 Sept 2019
Dear Warntje, We are pleased to know how we made you happy on your last stay with us. Providing superb service is at the core of our commitment to our guests and your kind words will definitely motivate the team to keep up our high standards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, wish i had of stayed longer, could not find much to do around the area but now im thinking ...i should have taken a taxi places. Staff was great, i dont have anything bad to say about the place
Stayed 2 nights in Feb 2019
Response from Green Sun Hotel Team on 26 Sept 2019
Dear Valued Guest, Thank you for choosing The Hotel at Green Sun as your choice of accommodation. Located in Manila’s business district, within walking distance to banks, small shops, minutes from Makati city’s main shopping belt and accessible location in the airport (approximate of 4kms in NAIA terminal 3), our guests do enjoy the convenience of our location enhanced your experience. For future visits, do approach our concierge who would be happy to map out the best and most convenient and direct routes.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, smelly, noisy, over-rated dump. Only one sheet, no soap or shampoo but do have toothbrush. Fridge did not cool, cigarette burns in worn carpet in k “no smoking room”. NEVER again.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to our work area
Stayed 4 nights in Jan 2019
Response from Green Sun Hotel Team on 30 Sept 2019
Dear Valued Guest, Thank you for your fantastic review and for choosing The Hotel at Green Sun as your choice of accommodation. We look forward to serving you again in the future! :)

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019
Response from Green Sun Hotel Team on 30 Sept 2019
Dear Valued Guest, Thank you for choosing The Hotel at Green Sun as your choice of accommodation. We look forward to serving you again in the future! :)

4/10 Poor

Rey Borricks

Disliked: Staff & service, property conditions & facilities, room comfort
Unexpected in Makati City hotels
First time that security needs to take ur cR key and they are not liable for any loss or damage??? U can hear noise from neighbor room. Bfast not good.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Jummil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Trev, Davao City

Liked: Cleanliness, staff & service
Good location for business travellers.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

6/10 Okay

Harry, Philippines

Miss A.
Nice location ...for me no problem at all coz i only stay 1 night ... breakfast is good
Stayed 1 night in Sep 2018

4/10 Poor

F, VA

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked because it was close to airport and ratings good. Hotel is close but off beaten track. It took 20 min. To get transport to airport then 35 min cab ride. Checkin is at 2pm pretty standard. If you arrive early and want a room it 250 php/hr. if and when available. Paid 750php for early check in after 20 minute wait. Dropped bags and left to meet friends. Returned to room late evening to find rusty coffee pot, bed not made properly no sheets just a spread. Complained at front desk took 45 min to resolve. Got my money back. Food at Bistro was good buffet was included but minimal variety. Wont stay there again.
Stayed 1 night in Sep 2018