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Reviews of Best Stay Inn - Manchester

2 out of 5
Best Stay Inn - Manchester
400 Tolland Turnpike, Manchester, CT

Reviews

7.8

Good

Rating 10 - Excellent. 200 out of 622 reviews" "
Rating 8 - Good. 226 out of 622 reviews" "
Rating 6 - Okay. 112 out of 622 reviews" "
Rating 4 - Poor. 55 out of 622 reviews" "
Rating 2 - Terrible. 29 out of 622 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Candii

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and sweet very helpful!
Stayed 3 nights in May 2024

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and accommodating. Our room had the basics, was clean and in good shape. Very affordable rate.
Stayed 3 nights in May 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
1st time staying in CT. Nice place and would return.
Stayed 1 night in May 2024
Response from Todd on 19 May 2024
Thank you so much for the comments I am so happy you enjoyed you're stay.

10/10 Excellent

Adrienna

It s pretty clean for a motel
Stayed 1 night in May 2024
Response from Todd on 7 May 2024
Thank you for the review. Todd

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager is friendly and the property is clean. For the price I think its a good deal, close to the highway so good for a quick stop. Its a motel off the highway, it checks the boxes you'd assume a hotel off the highway would check. I will note the walls are a bit thin. So any loud neighbors could be a problem.
Stayed 1 night in Apr 2024
Response from Todd on 7 May 2024
Thank you for the kind words. Todd

10/10 Excellent

Aminata

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is exceptional and very courteous
Stayed 1 night in Apr 2024
Response from Todd on 7 May 2024
Thank you for the kind words. Todd

10/10 Excellent

Stacey

Stayed 1 night in Apr 2024
Response from Todd on 7 May 2024
Thank you for the review. Todd

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good no frills motel. helpful pleasant staff
Stayed 1 night in Mar 2024
Response from Todd on 7 May 2024
Thank you so much for the kind review. Todd

8/10 Good

Jacki

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is a property in need of a face lift for sure. The highway noise is louder than expected. Great location and a good price compared to other hotels
Stayed 1 night in Mar 2024
Response from Todd on 8 May 2024
Thank you for you're feedback.

10/10 Excellent

Antony

Stayed 1 night in Feb 2024
Response from Todd on 8 May 2024
Thank you for you're feedback.

8/10 Good

michael

Stayed 1 night in Jan 2024
Response from Todd on 8 May 2024
Thank you for you're feedback.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Marc, La Junta

Liked: Cleanliness
Location: Good Directions: Good Parking: Good Check-In: Easy & friendly Room: Ok Temperature: Good Nightlight: Needed Microwave: Yes Refrigerator: Yes Bed: Comfortable Clean: Yes Noise: None Breakfast: None Compliments: Items to fix: Various spots need paint touch up. Needs curved/bowed shower curtain! Safety: Good Value: Good Score: 7 Stay again: Yes
Stayed 1 night in Jan 2024
Response from Management on 26 Jan 2024
Thank you for youre feedback.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
I only stood for 2 nights. My room was comfortable and clean including the bathroom. I was here attending my daughter's volleyball tournament and she was with her team at another hotel. This was my first time being alone. I just needed a place to sleep. I would definitely recommend Best Stay Inn.
Stayed 2 nights in Jan 2024

4/10 Poor

Joan, New Britain

Liked: Staff & service
Disliked: Amenities
Would not recommend to family or friends

4/10 Poor

Joan, New Britain

Stayed 4 nights in Dec 2023

6/10 Okay

Christian

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not clean at all. The tables had dust, the beds were really dirty
Stayed 1 night in Dec 2023

4/10 Poor

Arlene

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Check in wasn't handled properly. The property was very old, very outdated, dingy, clean but very dark room, stale smell, old. Did not feel safe to stay there, went to the Extended Stay next door for the night paying a little more but worth it. Upset that I lost my payment for this motel for the night.
Stayed 1 night in Nov 2023
Response from Management on 29 Nov 2023
We apologized for any inconveniece and that our rooms were not up to your expectations. Thank you for complimenting that the room is clean. Thank you!

8/10 Good

Leon

Stayed 1 night in Nov 2023

10/10 Excellent

Bob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, convenient to my destination. Very nice people. Quick in and out. clean room, clean bathroom, clean sheets, and towels. Firm enough bed. TV worked fine. I could park right by my door. In short, everything I wanted. The rug in the room had an ugly pattern, but that just made the whole thing perfect!
Stayed 2 nights in Nov 2023

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dry nice place, recently renovated motel.
Stayed 1 night in Nov 2023

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Frank

Stayed 1 night in Oct 2023

8/10 Good

Enid

Stayed 3 nights in Oct 2023

10/10 Excellent

Susan

Stayed 1 night in Oct 2023

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Bruce

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Older motel, quiet and comfortable.
Older motel, careworn, but very clean and comfortable. If you're looking for a place to sleep and get a shower for the next day with no frills, this is the place to stay.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Our stay was as expected. The other reviews were spot on. Our room was very clean. The price of the room was appropriate. It is a no frills place to spend the night. Staff was friendly and helpful.
Stayed 1 night in Sep 2023

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Internet was good.
Stayed 1 night in Oct 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Stanley

We found bugs in the bed and stains on the sheets. We requested a refund and, to their credit, we did receive it. Left there immediately. Ugh!
Stayed 1 night in Sep 2023

8/10 Good

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and bed in a clean room. Close to an interstate highway, noise wasn't too bad. Only quibble is lack of electrical outlets near the bed. We come to Manchester several times per year and will return.
Stayed 4 nights in Sep 2023

2/10 Terrible

Barry

Stayed 1 night in Sep 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Dawn

Travelled with partner
Great value for the price. Clean and updated
Stayed 2 nights in Sep 2023

10/10 Excellent

Enid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Sep 2023

10/10 Excellent

Taylor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced and very clean room.
Stayed 1 night in Sep 2023

10/10 Excellent

Dennis

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic, easy access. Clean, feels safe and perfect for a rest after and before a limg drive. Movie complex not fare.
Stayed 1 night in Sep 2023

10/10 Excellent

Enid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

John

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
clean nice staff easy checkin
Stayed 1 night in Aug 2023

8/10 Good

Nicholas and Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Robert D

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Things went smoothly for my one-night stay
Stayed 1 night in Aug 2023

10/10 Excellent

Kyle

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Dope spot
Stayed 1 night in Jul 2023