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Reviews of Premier Hotel

4 out of 5
Premier Hotel
Building 1188, Block 324. Juffair, Manama

Reviews

8.0

Very good

Rating 10 - Excellent. 49 out of 130 reviews" "
Rating 8 - Good. 47 out of 130 reviews" "
Rating 6 - Okay. 18 out of 130 reviews" "
Rating 4 - Poor. 9 out of 130 reviews" "
Rating 2 - Terrible. 7 out of 130 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Rebecca

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Our stay began with lack of communication. I emailed about the shuttle from the airport and never did get a response. The information desk phoned them to send the shuttle and we waited just over an hour and ended up taking a taxi. Check in was easy. Even though there were two people in each room we booked we were given only one tatty towel. Really? There was not enough toilet tissue in one of the rooms and when requested it was brought to the wrong room. There were workers taking wheelbarrows through the pool area making being there not so nice. The area has a lot of construction and there aren’t sidewalks to use. The rooms are shoddy and we had to ask to even have the room cleaned. When the coffee cups were washed, they still left a dirty ring around the plate when put upside down showing it was not washed well. Staff were nice enough but I would not stay here again.
Stayed 2 nights in Feb 2024

8/10 Good

Ahmad

Liked: Cleanliness
Disliked: Room comfort
My impression of this visit Jan 2024
Very noisy with lots of party day and night, crowded.
Stayed 2 nights in Jan 2024

8/10 Good

Narkiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Overall was a good stay. However, they made me to pay for the sheets as I had an incident (period). I NEVER heard of such nonsense that I have to pay for the sheets. I won’t be staying here.
Stayed 1 night in Jan 2024

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very nice and helpful.
Stayed 1 night in Dec 2023
Response from Front Office Manager on 19 Dec 2023
Dear Pete - We appreciate you taking time to post your rating, we look forward to an opportunity to be of service to you in the near future and assure you of our best attention at all times. Thanks and best regards – FOM

10/10 Excellent

SUAAD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big ,clean and the bathroom,the staff is friendly
Stayed 2 nights in Nov 2023
Response from Front Office Manager on 28 Nov 2023
Dear Suaad - We appreciate you taking time to post your rating, we look forward to an opportunity to be of service to you in the near future and assure you of our best attention at all times. Thanks and best regards – FOM

10/10 Excellent

Imran

Stayed 2 nights in Nov 2023
Response from Front Office Manager on 28 Nov 2023
Dear Imran - We appreciate you taking time to post your rating, we look forward to an opportunity to be of service to you in the near future and assure you of our best attention at all times. Thanks and best regards – FOM

10/10 Excellent

Noora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay sgain
It was nice clean wonderful
Stayed 5 nights in Oct 2023
Response from Front Office Manager on 3 Nov 2023
Dear Noora - We appreciate you taking time to post your rating, we look forward to an opportunity to be of service to you in the near future and assure you of our best attention at all times. Thanks and best regards – FOM

10/10 Excellent

Hassan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 4 nights in Oct 2023
Response from Front Office Manager on 23 Oct 2023
Dear Jumah Rashed - We appreciate you taking time to post your rating, we look forward to an opportunity to be of service to you in the near future and assure you of our best attention at all times. Thanks and best regards – FOM

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay. Clean and comfortable.
Big room. Very clean and comfortable. The housekeeping staff were excellent. Plenty of food and drink options available. I would definitely stay here again.
Stayed 5 nights in Sep 2023
Response from Front Office Manager on 22 Sept 2023
Dear Derek - We appreciate you taking time to post your rating, we look forward to an opportunity to be of service to you in the near future and assure you of our best attention at all times. Thanks and best regards – FOM

8/10 Good

ABDULLAH

Stayed 2 nights in Sep 2023
Response from FOM on 11 Sept 2023
Dear Abdullah - We appreciate you taking time to post your rating, we look forward to an opportunity to be of service to you in the near future and assure you of our best attention at all times. Thanks and best regards – FOM

8/10 Good

Brittany

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from FOM on 27 Aug 2023
Dear Brittany - We appreciate you taking time to post your rating, we look forward to an opportunity to be of service to you in the near future and assure you of our best attention at all times. Thanks and best regards – FOM

8/10 Good

SRINATH

Stayed 1 night in Aug 2023
Response from FOM on 27 Aug 2023
Dear Srinath - We appreciate you taking time to post your rating, we look forward to an opportunity to be of service to you in the near future and assure you of our best attention at all times. Thanks and best regards – FOM

10/10 Excellent

Chrispin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Margaret and Deepak were awesome!
Stayed 1 night in Jul 2023
Response from FOM on 27 Aug 2023
Dear Chrispin - We appreciate you taking time to post your rating, we look forward to an opportunity to be of service to you in the near future and assure you of our best attention at all times. Thanks and best regards – FOM

10/10 Excellent

Narkiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from FOM on 27 Aug 2023
Dear Narkiz - We appreciate you taking time to post your rating, we look forward to an opportunity to be of service to you in the near future and assure you of our best attention at all times. Thanks and best regards – FOM

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This place has everything I need when I visit Bahrain. A nice pool, good restaurants and clubs. Once you check in there is no need to drive anywhere.
Stayed 2 nights in Jun 2023

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Jack, Camberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly close to the airport and lucky enough to get the shuttle to and from airport very good and could only see your web site giving this option. Very clean hotel and plewnty of eating opetions. We were not able to use any options as we arrived late one evening anc hecked out early the following morning. Staff we met very friendly.
Stayed 1 night in Mar 2023
Response from Mohammed Hammed - Front Office Manager on 2 May 2023
Dear Jack - We appreciate you taking time to post your rating, we look forward to an opportunity to be of service to you in the near future and assure you of our best attention at all times. Thanks and best regards - FOM

6/10 Okay

Zion

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
No hot water
Stayed 3 nights in Mar 2023
Response from Mohammed Hammed - Front Office Manager on 2 May 2023
Dear Mr. Zion - We appreciate you taking time to post your rating, your comments have been noted and we will take necessary corrective measures where feasible, we look forward to an opportunity to be of service to you in the near future and assure you of our best attention at all times. Thanks and best regards - FOM

10/10 Excellent

Chrispin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good building. Excellent customer service.
Stayed 1 night in Feb 2023

10/10 Excellent

Abdulrahman

Liked: Staff & service, room comfort
good and nice
nice butt the hotel need re-new little
Stayed 1 night in Nov 2022
Response from FOM on 1 Dec 2022
Dear Abdulrahman - We appreciate you taking time to post your rating, your comments have been noted and we will take necessary corrective measures where feasible, we look forward to an opportunity to be of service to you in the near future and assure you of our best attention at all times. Thanks and best regards - FOM

10/10 Excellent

Ashleigh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from FOM on 1 Dec 2022
Dear Ashleigh - We appreciate you taking time to post your rating, we look forward to an opportunity to be of service to you in the near future and assure you of our best attention at all times. Thanks and best regards - FOM

2/10 Terrible

Ahmed

Disliked: Staff & service
Extremely rude Tunisian receptionist ! Always having problems finding my confirmed reservation ! Good hotel but their receptionists needs to be trained how to deal with customers in a nice professional way !
Stayed 1 night in Jul 2022

10/10 Excellent

Brian, whitley bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another good short stay. Still not serving breakfast in its restaurant you get a takeaway breakfast delivered
Stayed 1 night in Mar 2022

10/10 Excellent

Yakup, Worcester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay and enjoy
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is ok, the bed is excellent I really took a good rest. The location is the best and full things to do inside the hotel and just a walking distance.
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and the staff as well, only part I did not enjoy was the loud bar music which is every night.
Stayed 5 nights in Feb 2020

10/10 Excellent

Asad M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Very awesome room very clean very good services and front desk people are very polite
Stayed 1 night in Jan 2020
Response from Victor Lourdes on 13 Feb 2020
Dear sir, thank you for your feedback.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Kept waiting for pick-up at the Airport and then again at the hotel - I was upgraded but still kept waiting far too long
Stayed 2 nights in Jan 2020
Response from Front Office Manager on 24 Jan 2020
We highly appreciate for providing us with your valuable time and giving your feedback. Your comments are vital for us in our endeavor to continuously exceed guest’s expectations in all aspects of our services.. The management has taken all the necessary corrective measures to make sure this type of event doesn't take place again with any of the guest. Hence, we request you to kindly provide us an another opportunity to serve you, with reference to that we humbly invite you again to our hotel for your stay, on your next visit to Bahrain. Thanks and Regards,

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Front Office Manager on 14 Dec 2019
We thank you for choosing our hotel for your stay.We are very delighted to know that you had found our hotel and our services up-to your expectations. We cordially invite you again to please stay with us on your next trip to Bahrain to feel the difference and a complete home away from home experience.

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from Front Office Manager on 17 Oct 2019
We highly appreciate for providing us with your valuable time and giving your feedback. We are very delighted to know that you had found our hotel and our services up-to your expectations.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Front Office Manager. on 23 Sept 2019
Thank you for your valuable feedback.

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019
Response from Front-Office Manager on 29 Aug 2019
Thank you for the feed back...

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel good staff clean good room all its good
Stayed 1 night in Aug 2019
Response from Front Office Manager. on 23 Sept 2019
We thank you for your valuable feedback and we also expecting that you shall choose our hotel again on your next visit to Bahrain.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities
Super noisy. The whole building shakes under the clubs music. Poor amenities and empty fridge. Corridor light sensors works only after you pass. Causing scary walk to the elevator. Might become a serious issue in case of emergency evacuations.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Ashleigh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and boozer
Ideal location. Great room and facilities with friendly staff. Wembleys Lounge is an excellent bar and restaurant, again with friendly staff. It is a joy to stay in this establishment.
Stayed 2 nights in Jul 2019
Response from Front Office Manager. on 30 Jul 2019
Dear Ashleigh, We thank you for choosing our hotel for your stay. Your comments are vital for us in our endeavor to continuously exceed guest’s expectations in all aspects of our services. We hope that you choose our hotel again on your next visit. Thanks and Regards,

8/10 Good

Verified traveller

Travelled with group
Stayed 1 night in Jul 2019
Response from Front Office Manager on 30 Jul 2019
We highly appreciate for providing us with your valuable time and giving your feedback.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable hotel
Staff was very helpful during check in and during my stay. Hotel is clean and comfortable. Request should be made for a higher floor to avoid nightclub noise. Parking garage is very spacious and easy to park - unlike most hotel garages in Bahrain. Wembley's has good service, food, and drink.
Stayed 1 night in Jul 2019
Response from Front Office Manager on 30 Jul 2019
We thank you for choosing our hotel for your stay. Your comments are vital for us in our endeavor to continuously exceed guest’s expectations in all aspects of our services. We hope that you choose our hotel again on your next visit.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Front Office Manager on 30 Jul 2019
We highly appreciate for providing us with your valuable time and giving your feedback.

8/10 Good

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Front Office Manager on 12 Jun 2019
Thank you for your valuable feedback....

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2019
Response from Front Office Manager on 12 Jun 2019
Thank you for the valuable feedback....

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Service was perfect, rooms are clean Only bathroom needs some maintenance issues
Stayed 3 nights in May 2019
Response from Front Office Manager on 12 May 2019
We highly appreciate for providing us with your valuable time and giving your feedback. We are very delighted to know that you had found our hotel and our services up-to your expectations. Your feedback on the bathroom is well received and shall be looked into. Thanks and Regards,

10/10 Excellent

Baher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Front Office Manager on 3 May 2019
Thank and Regards, Atiram Premier Hotel, Bahrain

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Edward

Liked: Cleanliness, room comfort
Bahrain trip
Stayed 1 night in Nov 2018

8/10 Good

Caner

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Not as expected. Did not like the breakfast; it was okey not good enough.
Stayed 2 nights in Oct 2018

2/10 Terrible

Sleepless, Washington, DC

Disliked: Property conditions & facilities
It's impossible to sleep here. The clubs and bars are incredibly loud. Do not stay here if you need to wake up and work the next day.
Stayed 1 night in Oct 2018

6/10 Okay

Mohamed

Below expectations
Good
Stayed 1 night in Aug 2018
Response from Front Office Manager. on 13 Sept 2018
Thank your very much for the response...