2/10
Completely unprofessional and embarrassing management of this establishment. Reached out weeks in advance through both the property and through Expedia regarding a personal emergency. Was attempting multiple times to rebook the reservation with refusal and lack of assistance from the property. Instead they send derogatory and unprofessional messages on WhatsApp so they can get your money with nothing in return. A disgrace.
Maureen
Menginap 2 malam pada Jun 2025