Minibar, in-room safe, desk, soundproofing
Check availability

Reviews of Hotel Aria Gajayana Malang

4 out of 5
Hotel Aria Gajayana Malang
Komp. MOG Jalan Kawi, Malang, East Java

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 58 reviews" "
Rating 8 - Good. 30 out of 58 reviews" "
Rating 6 - Okay. 9 out of 58 reviews" "
Rating 4 - Poor. 2 out of 58 reviews" "
Rating 2 - Terrible. 2 out of 58 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

johannes

Travelled with family
Liked: Staff & service, room comfort
Good hotel
The staffs were amazingly polite. I booked room only without the breakfast but they gave me free breakfast anyway. The room was average, cracked wall here and there. A little mold in the bathroom I think it's a common thing in tropical countries. We stayed there for 9 days, they never changed the bed sheets or replaced the coffee cups with the clean ones unless we put the spoons inside the cups. But overall, it was an excellent stay.
Stayed 9 nights in Nov 2023

8/10 Good

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family staycation
Overall our stay at this hotel was just ok. Nothing special about the hotel except for the location that is next to the mall. It was very difficult to get a parking spot and sometimes we had to park at the mall's parking lot. The interior design of the hotel makes the hotel looks old, in my opinion. The amenities were not as complete as other hotels I stayed in with the same rate. However, they gave us some complimentary drinks. The breakfast was ok with one or two dishes that hit the spot.
Stayed 2 nights in Sep 2023

4/10 Poor

Yuwanta

Disliked: Cleanliness, staff & service, property conditions & facilities
it’s not international standards
Stayed 1 night in Jun 2023

10/10 Excellent

Armine

6/10 Okay

Lokadjaja

Travelled with family
Just standard hotel but connected to the mall
Just standard hotel room and nothing special...the plus point is due to connected to the mall, that's why make us easier to get food and other things
Stayed 1 night in Dec 2019

10/10 Excellent

Bee Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for family
It’s so convenient as nearby mall and many eateries
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019
Response from ICHA on 30 Apr 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Li Qi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable hotel
Cosy, comfortable hotel connected to a large shopping centre - Central Mall in Surabaya. Plenty of food options and some decent shopping to be done. There's a supermarket as well. This is very convenient for families, or solo travellers who may not wish to venture too far from the hotel for meals or groceries. The staff is very friendly and helpful as well! I will definitely stay there again if I visit and highly recommend others to do the same.
Stayed 2 nights in Apr 2019
Response from riska on 22 Apr 2019
Thanks for staying with us

4/10 Poor

Etta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came around 7pm at the hotel. Asked the receptionist to get us the non-smoking room and the room location not very far from the elevator. The receptionist said OK with a big smile. But, what we got??? A smoking room and the location far from the elevator :( Not only that, the room seem unprepared. Hand towel and the toiletries was not available. We had to call room service several times to get them providing those things. During breakfast, the food taste was nothing special and far from 4-star hotel standard. Overall, I feel disappointed with this hotel.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2018

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Overall good stay but i must say the breakfast @restaurant is disappointed and should offer better food and choices.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

Lanny, Melbourne, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly and helpful staff. Nice, clean and big(being an older hotel) room. Very comfy bed with clean and starched linen. Absolutely enjoyed staying here. Will come back for sure
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, bed was firm and service was prompt. The hotel is connected to a mall and it's convenient. The free wifi is fast enough.
Stayed 2 nights in Sep 2018

2/10 Terrible

Muhammad, Australia

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
bad experience dan saya tidak akan pernah lagi bermalam di hotel trsbt, never...
Stayed 1 night in Nov 2017

8/10 Good

YOPIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Perry, Honolulu, HI

Liked: Staff & service
Disliked: Cleanliness, room comfort
Friendly and safe place to stay.
Checking in was easy and fast enough. Staff were very friendly and welcoming. They offer live music at the lounge adjacent to the front lobby. The band was very friendly and engaging; taking requests. Service at the lounge was friendly but, a bit slow. Stay away from any alcohol there except the bottled beer. It seemed like they were substituting some kind of cheap stuff for the brand names in the menu. We only had two mixed drinks each but, the taste was a bit off. We also felt unusually horrible in the morning from only having two drinks. It was raining while we were there, so we did not use the pool. The pool looked nice. It has a little bar and a small gym next to it. No one was using it because of the weather. It didn't look like the bar there was open; probably only a summer time offering. The cleanliness in the room was not very good. We found black mold in the shower around the window, all over the pull down privacy screen and in the tile grout. The room was dusty around many surfaces and the floor. It looked like the TV had not been cleaned in weeks. There was a good enough AC unit but, no way to crack open a window. and there was no ventilation or fresh air supply to the room. Even with the AC on it was obvious we were a little oxygen deprived by morning. It was noisy. we could hear casual conversion level noises from all adjacent rooms and the hallway.

6/10 Okay

KAH SOON

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Excellent
Location is excellent. Everything were very good except the gym. It is run down and not really functional

8/10 Good

Verified traveller

Liked: Staff & service

10/10 Excellent

HARTINI, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and comfortable stay
Convenient location, next to a large shopping mall and only about 5 mins drive to the main attractions and train station. A clean hotel with pleasant staff. We had buffet breakfast the next morning - large variety of food and tasty local food. Breads were not as tasty though but still edible. Room was large, clean and comfy. We got a free upgrade to the mountain view room - was such a joy waking up to a beautiful view. Overall, a comfortable stay.
Response from General Manager on 18 Oct 2016
Really thanks Mrs, Hartini for your great review to our hotel, and thanks for choosing Aria Gajayana Hotel as your destination in Malang. We wait for the stay in our hotel .

8/10 Good

Surianto, Tanjung balai karimun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel so far~ for my trip to jawa
Overall was great!
Response from General Manager on 18 Oct 2016
Dear Mr Surianto Really thanks for your stay in our hotel sir we wait for the next stay here :-)

6/10 Okay

Poppy, Australia

Liked: Staff & service
Disliked: Property conditions & facilities
Good room
Spacious room, window need to be clean. Bathroom need to be clean properly, tiles mouldy, cheap toilet paper. Tea Cup & Saucers need to be upgrade, very dirty (stain from coffee/tea). Breakfast was excellent.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location next to the biggest shopping mall
Happy.

10/10 Excellent

Tengku Abdul Jalil, Kuala Lumpur Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding 5/5
Nothing much but if you like shopping,it just next door because the property is situated in a convenient location,close to all local amenities like the PASAR MALANG WoW...!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
pleasure

10/10 Excellent

Harjanto, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean and friendly staffs, good location
I love the hotel especially the buffet breakfast with various options, change menu everyday. This is my second stay.
Response from General Manager on 18 Oct 2016
Really thanks Mr Harjanto for your great review to our hotel. we will served a various breakfast menu everyday. gladly wait your next stay here..

6/10 Okay

femmy, indonesia

good stay
It was a good stay,we've upgraded the room,and got an extra bed as well.
Response from Hotel managment on 18 Oct 2016
Dear Mrs Femmy Thanks so much for your stay in our hotel. gladly to wait your next stay here Ms Femmy

10/10 Excellent

donhee

Stayed 2 nights in Oct 2023

2/10 Terrible

HITOSHI

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Brown water comes out of the shower.
Stayed 3 nights in Sep 2023

8/10 Good

anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2022

8/10 Good

Doun Yung

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
飯店的游泳池.水太髒了.沒定時清洗
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

隣りのMOGで食事やショッピングができるので便利。また、Grabやタクシーも呼びやすい。 部屋は広く、眺めも良い。シャワーはいまいちだったが、ベッドは柔らかすぎず良かった。 朝食もまあまあ。朝6時から朝食がとれるが、卵料理は7時以降しかできないらしい。 洗濯物が丸2日返ってこなかったので、少し焦った。 立地がよいので、また利用してもよいと思う。
Stayed 3 nights in Feb 2019
Response from almira on 7 Apr 2019
Thank you for choosing Hotel Aria Gajayana while staying in Malang.

10/10 Excellent

Doun Yung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful view from our rooms
Beautiful view from our rooms, room clean,comfort & large, breakfast very good. the hotel staff is friendly and kind.
Stayed 2 nights in Jun 2018

10/10 Excellent

Bayudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puas
Hotel nyaman, pelayanan bagus. Dekat kemana-mana, dan disamping hotel persis ada mall, yang bisa memenuhi segala kebutuhan.
Stayed 3 nights in Mar 2018

8/10 Good

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima als uitvalsbasis voor bezoek aan Bromo
Prima hotel als uitvalsbasis voor Malang. Dit was niet het hotel met de beste score of de mooste foto's. We hebben voor dit hotel gekozen vanwege de ligging boven op de shopping mall. Een prima keuze zo bleek achteraf. Veel van de andere hotels die we op internet zagen, hadden mooiere foto's maar zagen er in het echt minder uit. Ook prima op loopafstand van het centrum en de restaurantjes. De kamers is prima hoewel de handdoeken niet meer helemaal wit zijn. Het hotel is een beetje vergane glorie maar verder prima. Het ontbijt is wel ontzettend aziatisch. Achteraf hadden we beter ontbijt kunnen kopen bij de bakker in de mall. We hebben vanuit Malang de Bromo vulkaan bezocht. Geboekt bij Helios Tours. We werden om 12 uur AM opgehaald en kwamen rond 2 uur AM aan bij het viewing point. Daar moesten we tot 5.30 in de kou wachten om de zon op te zien komen. Terwijl het mooier is om naar de Bromo vulkaan te kijken. Je moet hiervoor een stukje doorlopen en een hekje door. Echt de moeite waard. Het is wel zonde om zo vroeg al gedropt te worden. Is echt niet nodig. Je kunt het beste vragen of je rond 4:30 uur wordt afgezet.
Stayed 3 nights in Aug 2017

10/10 Excellent

bambang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect for family
perfect hotel for family, large room size, nice bed, closed to everywhere, nice breakfast, just great
Stayed 1 night in Jul 2017

8/10 Good

YULIUS RICKY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bersih dan Nyaman
Area dekat kemana saja dan berada di pusat kota, dekat dengan mall dan kawasan kuliner di deretan Jl.Kawi yg terkenal

8/10 Good

sylvie, T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel pour étape à lambar
Etape avant le bromo, Bien placé, pratiquement dans centre commercial, square, place ijen, Visite des marchés oiseaux fleurs, cascades Batu, musée transportation , plantation thé Chambre au 12 ieme belle vue sur la ville ,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
liburan
menyenangkan

10/10 Excellent

Aria Gajayana, MOG Malang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategis dan Nyaman
Sangat puas dengan layanan serta lokasi yg strategis

8/10 Good

RAY , Hong Kong

Liked: Staff & service, property conditions & facilities, room comfort
鄰近商場 食市 下雨去商場也不會濕身
因為半夜才到達以上地點, 酒店 位置方便 ,有拍車, 交通最好自駕,早餐在4樓餐廳, 環境不錯, 食物OK

8/10 Good

マイク, べんり

Liked: Staff & service, property conditions & facilities
アリア
スタッフがフレンドリー

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
生バンドがある
スタッフがフレンドリーグで親切です。

8/10 Good

jansen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aria Hotel T.O.P
mantap dan menyenangkan buat keluarga

6/10 Okay

Verified traveller

Liked: Room comfort
HOTEL DI LUSSO, MA BAGNI INGUARDABILI
HOTEL CON PISCINA RISTORANTE E QUANT'ALTRO, HOTEL E CAMERA OK, IL BAGNO ABBASTANZA DELUDENTE. LE CAMERE NON HANNO BALCONI.

8/10 Good

JIN SEOK, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is good!
hotel room condition is good but near in muslim mosk so midnights thay are pray so your sleep is not deep. another is good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
menyenangkan
kamarnya bagus dan banyak makanan di sekitar hotel
Response from General Manager on 18 Oct 2016
Terimakasih telah stay di hotel kami dan atas review positifnya. kamar standart kami merupakah kamar terluas di kota malang dan lokasi kami juga jadi satu dengan Mall jadi lebih mudah untuk mencari makanan ataupun bahan kebutuhan lainnya. Kami tunggu kedatanganya kembali di hotel kami ya ..

6/10 Okay

kosnadi, surabaya

Liked: Cleanliness, room comfort
nice hotel with low price n near shooping mall
ill be booking this hotel if going to malang again
Response from General Manager on 18 Oct 2016
Really thanks Mr Kosnadi for always choose our hotel in your stay. Gladly wait your next stay here..

8/10 Good

Megawati, Surabaya

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel yg menyenangkan.
Lokasi hotel terletak di tengah kota malang. AC hotel sangat dingin. Utk rasa dari makanannya biasa aja, cuma mereka menyediakan sinom, beras kencur dan kunyit asam. Dikenakan deposit hotel sebesar 200 rb. Kalau ke malang, saya akan menginap di hotel ini lagi.
Response from General Manager on 18 Oct 2016
Terimakasih ibu Megawati atas reviewnya, akan kami perhatikan lagi tentang rasa makannanya. kami mengenakan deposit Rp. 200.000, jika tidak ada penambahan consume akan kami refund pada saat check out. Kami tunggu kedatnaganya lagi dengan senang hati ya bu Megawati