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Reviews of PLAY Residence at Atlantis

3 out of 5
PLAY Residence at Atlantis
No. 41-1, Jalan KLJ 5, Taman Kota Laksamana Jaya, Malacca City, Melaka

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 4 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Yong

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great im very happy with service
Stayed 1 night in Feb 2019

8/10 Good

Fatien

Liked: Cleanliness, room comfort
Air cond bilik bocor.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Stayed 1 night in Dec 2018
Response from Karen, Booking and Reservations on 2 Jan 2019
Thank you very much for choosing Play Residence at Atlantis as your preferred destination and for sharing your insights with us. Let me first sincerely apologize for your less than expected stay experience with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes. Thank you Regards, Play Residence at Atlantis

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok nice pool view
Stayed 2 nights in Nov 2018
Response from Karen, Booking and Reservations on 2 Jan 2019
Thank you very much for choosing Play Residence at Atlantis as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes. Thank you Regards, Play Residence at Atlantis

6/10 Okay

Lee, Malaysia

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Great outdoor swimming pool
The outdoor swimming pool is great especially if you have children. They will loved it . But the room cleanliness and the check in process is quite disappointing. It was not properly handle. If you lower your expectation , this place is ok
Stayed 1 night in Sep 2018
Response from Farel on 27 Sept 2018
Thank You for staying with us and the feedback, we will work on it, sorry for the inconvenience cause.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018
Response from Farel on 27 Sept 2018
Thank You for the feedback!