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Reviews of Hotel Rosmerah

2 out of 5
Hotel Rosmerah
51 Jalan Bukit Beruang Utama 2, Malacca City, Melaka

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 1 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

6.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Arul Dass

Travelled with family and small children
Liked: Staff & service
The hotel is a budget hotel surrounded by eateries and convenient stores. recommended for one night stay but not recommended for female customers. Safety is a concern because could not lock from inside and the room can be accessed by other customers with their access card. I strongly suggest the hotel management to do a thorough security check on all doors, add a security door chain and a lock that can be locked manually from inside.
Stayed 2 nights in Oct 2022
Response from kana on 31 Oct 2022
Dear valued customer, We apologize for the inconvenience experienced while staying at our hotel. for your information our door lock system had problem and we overlooked the issue .we sincerely apologize for the inconvenient caused and we had resolve the issue. thank you for your feedback.