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Reviews of Hotel By The River

2 out of 5
Hotel By The River
No 92, Lorong Hang Jebat, Malacca City

Reviews

6.8
Rating 10 - Excellent. 2 out of 13 reviews" "
Rating 8 - Good. 4 out of 13 reviews" "
Rating 6 - Okay. 4 out of 13 reviews" "
Rating 4 - Poor. 2 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Kuan

Traditional old building
Hotel need a new coat of paint. The room lack hangers and a small side table
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
it's near the river front and easy to walk around the city
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel n close to interting place
Stayed 1 night in Nov 2018
Response from Alex on 4 Dec 2018
Hi! really thank you for your positive review! Mr.......no, Miss........Anonymous?

8/10 Good

Foo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Alex on 4 Dec 2018
Thank you for your 4 star review! you can always comment on us so that we will improve your next visit stay. Don't be shy,Alex is here. No shy shy one.

6/10 Okay

ho, singapore

Liked: Staff & service, room comfort
Hotel room charge is ok.
We enjoy the stay in melaka. Hotel is at the central of melaka.
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I dont like this hotel becouse no parking car. Register room 1 after that that room other customer regiater before me. Room my family very small

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Nice new hotel still on progress improving
New hotel near behind of river would be very relax yet still on progress build up. 1st tried yet lot improvision not yet upgrade or stable. Takes time I suppose.
Response from kon on 7 May 2017
Thank you very much. We will do our best and I believe you will see our improvement at your next visit. Welcome again.

8/10 Good

soohyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet ligger rett overfor en nattklubb som spiller høy musikk til kl 3 om natten. Dette høres veldig godt på rommet, og det var vanskelig å sove. Sengene var superharde, føltes som man lå rett på fjærene. Ingen daglig rengjøring. Service var ok, noen hyggelige som jobbet der, mens andre var veldig lite hyggelige og hjelpsomme. God lokasjon i byen. Sengetøyet var møkkete. Svingende wifi som fungerer svært dårlig til tider.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
設備の機械音や併設Barの音楽が騒がしく、まともに眠れるような環境ではなかった。
Stayed 1 night in Dec 2018
Response from Ritesh on 11 Jan 2019
こんにちは、ゲストさん。 あなたが直面した問題ですみません。 私たちはあなたのフィードバックにきちんと注意を払い、次回あなたに素晴らしい滞在を約束します。 良い一日を過ごしてください:)よろしく、Ritesh

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel hyper centre
Hôtel très bien situé en plein coeur de la ville, offre une prestation très correct (avec air conditionné) en terme de confort et qualité de service. Très bonne connexion wifi.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Klein und billig
Klein, fensterlos (bzw. Fenster zugeklebt), Matratze EXTREM hart, Duschbrause bleibt nicht am Schlauch, WiFi ausgesprochen langsam bzw. unbeständig...
Stayed 2 nights in Mar 2018
Response from Tan on 15 Mar 2018
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.We will be implementing many of these upgrades to the property within the next couple of months. I greatly appreciate your comments and hope to see you again.

8/10 Good

Patia, Taiwan

Liked: Staff & service
服務人員非常熱情
這次訂的是河景房，可能是老屋改建的關係，覺得房間地板有點傾斜，睡起來不那麼舒服。 因為前天下雨，預訂的河景房會漏水，管家多給我們一間房預備，若是下雨的話，可以自由過去使用。 退房後，還用App幫我們預訂計程車，真的很謝謝她的幫忙。
Stayed 1 night in Aug 2017
Thanks for staying with us. We appreciate your feedback!