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Hilton Mainz City

Family-friendly Mainz hotel in Altstadt Mainz with 24-hour front desk

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hilton Mainz City

Terrace/patio
Exterior
Minibar, in-room safe, soundproofing, iron/ironing board
Reception
Minibar, in-room safe, soundproofing, iron/ironing board
Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pet-friendlyPet-friendlyPet-friendly
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Muensterstrasse 11, Mainz, 55116
  • Popular LocationMainz Cathedral8 min walk
  • Popular LocationAugustinerstrasse10 min walk
  • Popular LocationGutenberg Museum10 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.)31 min drive
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Room options

About the area

Mainz

Hilton Mainz City is located in Altstadt Mainz, a neighbourhood in Mainz, and is in a shopping district and near the beach. Mainz State Theater and Gutenberg Museum are cultural highlights, and some of the area's notable landmarks include St. Stephan´s Church with windows by Chagall and Fastnachtsbrunnen. Looking to enjoy an event or a match while in town? See what's going on at Opel Arena. Take the opportunity to explore the area for water adventures such as boat tours and other activities like golfing.
Visit our Mainz travel guideOpens in a new window

What's nearby

  • Mainz Cathedral - 8 min walk
  • Augustinerstrasse - 10 min walk
  • Gutenberg Museum - 10 min walk
  • Rheingoldhalle - 12 min walk
  • ZDF - 10 min drive

Getting around

  • Mainz (QMZ-Mainz Train Station) - 8 min walk
  • Mainz Hauptbahnhof West/Taubertsbergbad Tram Stop - 8 min walk
  • Mainz (QFZ-Mainz Finthen) - 19 min drive

Restaurants

  • Sixties - 3 min walk
  • Pizzeria Kiara - 4 min walk
  • Cafe Extrablatt Mainz GmbH - 3 min walk
  • El Burro Mexican Kitchen - 4 min walk
  • Onkel Willy's Pub - 5 min walk

About this property

Hilton Mainz City

Family-friendly hotel near Mainz Cathedral
Located close to Fastnachtsbrunnen and St. Stephan´s Church with windows by Chagall, Hilton Mainz City provides a terrace, a playground and an arcade/games room. The on-site restaurant, Planters Restaurant, offers breakfast, lunch, dinner and children's meals. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and access to a nearby health club
  • Express check-out, a front desk safe and free newspapers
  • Multilingual staff, concierge services and meeting rooms
Room features
All 127 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to perks such as WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • 37-inch flat-screen TVs with premium channels
  • Eco-friendly cleaning products, cookware/dishes/utensils and coffee/tea makers

Languages

English, German

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 14.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 22.50 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: EUR 27 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Planters Restaurant
  • Spirits Bar and Lounge

Things to do

  • Arcade/game room
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,830 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1993
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 132 lb per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 27 per person
  • Fee for in-room wireless Internet: EUR 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: EUR 14.95 per 24-hour period (rates may vary)
  • Self-parking fee: EUR 22.50 per night
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Mainz City
Hilton Mainz City
Mainz City Hilton
Hilton Mainz Hotel Mainz
Mainz Hilton
Hilton Mainz City Hotel
Hilton Mainz City Hotel Mainz
Hilton Mainz City Hotel
Hilton Mainz City Mainz
Hilton Mainz City Hotel Mainz

Frequently asked questions

Is Hilton Mainz City pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 132 lb per pet. There's a fee of EUR 20 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Mainz City?

Self-parking is available for EUR 22.50 per night.

What time is check-in at Hilton Mainz City?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hilton Mainz City?

Checkout is at noon.

Where is Hilton Mainz City located?

This family-friendly Mainz hotel is located in the shopping district, within a 10-minute walk of Fastnachtsbrunnen, St. Stephan´s Church with windows by Chagall and Mainz State Theater. Mainz Cathedral and Augustinerstrasse are also within 10 minutes. Mainz Hauptbahnhof West/Taubertsbergbad Tram Stop is 8 minutes by foot and Mainz Central Station Tram Stop is 8 minutes.

Hilton Mainz City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 209 out of 544 reviews" "
Rating 8 - Good. 227 out of 544 reviews" "
Rating 6 - Okay. 74 out of 544 reviews" "
Rating 4 - Poor. 27 out of 544 reviews" "
Rating 2 - Terrible. 7 out of 544 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Stayed 4 nights in Jan 2023

10/10 Excellent

GREG, BARRIE

Stayed 1 night in Feb 2023

10/10 Excellent

Helga

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2022

6/10 Okay

Mateusz

Stayed 1 night in Oct 2022

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2022

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, room comfort
My time in Mainz
Overall the stay was good. The desk staff were wonderful. They were very helpful getting us cabs to get us to our boat. The breakfast was ok. Not great and the staff there removed your plate almost while you were still eating. The room decor was a bit tired but it worked. Location is great. Close to some great restaurants and the city center.
Stayed 3 nights in Jul 2022

10/10 Excellent

Margaret

Stayed 1 night in Jul 2022

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nicely located. Its close to everything yet is tucked away in a nicely quiet neighborhood.
Stayed 6 nights in Jul 2022

10/10 Excellent

Salim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel located in the old town walking distance to everything. It has blackout curtains, great beds, great pillows and gives an absolutely amazing nights rest. Such a great hotel, so comfortable. I want that mattress. I will probably go back to see see who makes them, and get one myself.
Stayed 2 nights in Jun 2022