Living area

Reviews of Amika Hotel - Madurai

3.5 out of 5
Amika Hotel - Madurai
269/1D1, Ring Road, Avaniyapuram, Madurai, Tamil Nadu

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 28 reviews" "
Rating 8 - Good. 5 out of 28 reviews" "
Rating 6 - Okay. 3 out of 28 reviews" "
Rating 4 - Poor. 2 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Zohra

Travelled with group
The upside is that is near the airport. But, they rip you off to taxi for airport. 3 to 4 times the going rate. Just don’t use them for any pick up or drop off. Call your own taxi much cheaper. But, the rooms are clean.
Stayed 3 nights in Feb 2024
Response from Asha R , Duty Manager on 29 Feb 2024
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at Amika Hotel Madurai. We greatly value your input as it helps us improve our services and provide a better experience for our guests.We will take your feedback as highly important and duly noted. we will really take it up to our management’s knowledge. Our apologize for the discomfort you experienced. Thank you for choosing Amika Hotel Madurai and we look forward to serving you better in the future.Warm regards,Asha RDuty Manager.

10/10 Excellent

asharab

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very good. But the restaurant service needs to improve. The service staff need to be trained to better serve professionally.
Stayed 1 night in Jan 2024

8/10 Good

Sushanta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stopover at Madurai
We flew in from Kolkata and stayed here for one night before our drive to Periyar. We stayed here on Christmas day. The hotel location is very close from the airport. The front desk people are very polite and helpful. The overall staff is very friendly. The hotel is in a very good condition and is very clean and well maintained. The rooms are good size, bed is comfortable and coffee machine are available for morning drink. We arrived late in the evening so ordered food from the kitchen (did not try the special Christmas dinner buffet). However we enjoyed their breakfast buffet. There were many food options ranging form continental to Indian/south Indian food. All food was freshly prepared and was hot and delicious. Our family had elderly parents and small kid. Everyone found something that they liked. There was a Dosa counter wherein you could ask for any kind to dosa or omelets made to order just for you. We really liked the ambience. If I were to mention one thing which bothered me during my stay, was the humidity that was there inside the room and in the hallways of this hotel. I am not sure what was the exact problem , but with the AC running we noticed lot of precipitation happening in the room which made the floors wet and it was the same for the hallway floors too. May be the cooling system needed some adjustment. We did mention about it on our check out. Hopefully they will look into it. We are very happy with our stay and will book this hotel again.
Stayed 1 night in Dec 2023
Response from Duty Manager on 12 Jan 2024
Dear Valued Guest,Vanakkam!!!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience during your recent visit at Amika Hotel Madurai.We deeply value your relationship with Amika Hotel Madurai and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Asha RDuty Manager - Amika Hotel Madurai

8/10 Good

Elizabeth

No airport shuttle
This is a very new, well maintained, excellent service hotel close to the airport. Because of its position, it is easy to access the airport for flights. However, in the descriptors it says ‘airport shuttle’ which is not true. They will call a taxi for you and it will cost the same as a taxi from town. The hotel is in the middle of no-where so you cannot get a taxi or rickshaw by standing on the street. So, if you want to stay in this hotel because of ease of access to the airport, be prepared to pay extra to get TO the airport. But the hotel itself is wonderful and the kitchen has good staff based on the breakfast spread and the room service we ordered.
Stayed 1 night in Dec 2023

10/10 Excellent

kavitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly hotel
very clean especially the bathroom, breakfast was very nice friendly employees
Stayed 1 night in Dec 2023
Response from Giridharan, Front office Manager on 28 Dec 2023
Dear Ms. Kavitha,Greetings from Amika Hotel Madurai it is pleasure seeing our guests happy and appreciating us and our hotel. It is most valuable recognition for our efforts and we assure you that words from you will really take us forward and reach ourselves meeting guests expectations always!

10/10 Excellent

Cristo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Duty Manager on 5 Dec 2023
Dear Mr. Cristo,Vanakkam!!!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience during your recent visit at Amika Hotel Madurai.We deeply value your relationship with Amika Hotel Madurai and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Asha RDuty Manager - Amika Hotel Madurai

8/10 Good

Len

Liked: Cleanliness, staff & service, property conditions & facilities
Located close to airport but out of main city. Good for people wanting peace and quiet. Limited transport options - mostly taxi.
Stayed 1 night in Oct 2023
Response from Duty Manager on 20 Oct 2023
Dear Mr. Len,Vanakkam!!!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience during your recent visit at Amika Hotel Madurai.We do have Travel desk facilities for transportation. We deeply value your relationship with Amika Hotel Madurai and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Asha RDuty Manager - Amika Hotel Madurai

8/10 Good

Len

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and very clean and tidy but too far from shopping areas and nothing to do around the property. Ola and Uber not available. Taxi only way to get out of hotel.
Stayed 2 nights in Oct 2023
Response from Duty Manager on 19 Oct 2023
Dear Mr. Len,Thank you for taking the time to post your review on your visit to Amika Hotel Madurai. As per many of us guest feedbacks our hotel is strategically located by connecting Rameswaram temple, Meenakshi temple and Airport at ease, However your feedbacks for location constraints like getting an ola cab and Uber to be addressed. Once again thank you for sharing your experience and we hope to welcome you back again very soon. Warmest RegardsAsha R - Duty ManagerAmika Hotel Madurai

10/10 Excellent

Kimheong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation at Amika
It was beyond our expectation. Food was good. Near to airport. New building New Hotel.
Stayed 4 nights in Jul 2023
Response from Hotel Duty Manager on 6 Aug 2023
Dear Mr. Kimheong,Vanakkam !!!At the outset, We would like to thank you for giving us the opportunity of hosting you during your visit to our hotel.We are pleased to know that you were satisfied with your experience of our services and facilities.It is our constant endeavors to provide you with high standards of personalized service and efficiency.Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.Look forward to welcoming you back soon at Amika Hotel, Madurai.Warmest Regards,Asha R - Duty ManagerAmika Hotel Madurai

10/10 Excellent

Mohan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good family hotel. Rooms & hotel amenities are good & clean. Quiet location & far away from hustle & bustle of Madurai city. Close access to the Highway if traveling to other cities in Tamil Nadu.
Stayed 1 night in Jul 2023
Response from Hotel Duty Manager on 16 Jul 2023
Dear Mr. Mohan, Vanakkam !!!At the outset, We would like to thank you for giving us the opportunity of hosting you during your visit to our hotel.We are pleased to know that you were satisfied with your experience of our services and facilities.It is our constant endeavors to provide you with high standards of personalized service and efficiency.Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.Look forward to welcoming you back soon at Amika Hotel, Madurai.Warmest Regards,Asha R - Duty ManagerAmika Hotel Madurai

10/10 Excellent

anil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel worth the price
Very nice
Stayed 1 night in May 2023
Response from Hotel Duty Manager on 27 Jun 2023
Dear Guest, Vanakkam !!!At the outset, We would like to thank you for giving us the opportunity of hosting you during your visit to our hotel.We are pleased to know that you were satisfied with your experience of our services and facilities.It is our constant endeavors to provide you with high standards of personalized service and efficiency.Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.Look forward to welcoming you back soon at Amika Hotel, Madurai.Warmest Regards,Asha R - Duty ManagerAmika Hotel Madurai

10/10 Excellent

Jamshir

Stayed 1 night in May 2023
Response from Hotel Duty Manager on 27 Jun 2023
Dear Guest, Vanakkam !!!At the outset, We would like to thank you for giving us the opportunity of hosting you during your visit to our hotel.We are pleased to know that you were satisfied with your experience of our services and facilities.It is our constant endeavors to provide you with high standards of personalized service and efficiency.Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.Look forward to welcoming you back soon at Amika Hotel, Madurai.Warmest Regards,Asha R - Duty ManagerAmika Hotel Madurai

6/10 Okay

Thambirajah

Stayed 1 night in Apr 2023
Response from Giridharan, Front office Manager on 13 May 2023
Dear Mr. Thambirajah,Greetings from Amika Hotels Madurai Private LimitedWe deeply regret for delayed response from our end. Your feedback is taken up already and briefed to hotel staff and especially front office staffs , In-room dinning staffs and house keeping staffs. Sure it is our assurance that you will see a better approach from our staff when you visit next time.Thanks and Regards,GiridharanFront office Manager

10/10 Excellent

Surajit, Udhailiyah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to airport. Good for an overnight stay if you are to fly next morning.
Stayed 1 night in Feb 2023

4/10 Poor

Bhavesh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great facility, but rude and inexperienced staff.
Stayed 1 night in Feb 2023
Response from Giridharan, Front office Manager on 28 Feb 2023
Mr. Bhavesh,Noted down your inputs on staff behavior. I would like to know the instance where our staff were rude so that we can address it at once. we will really work on it and try to groom them upon your feedback

10/10 Excellent

Shivdas

Stayed 1 night in Jan 2023

10/10 Excellent

Shivdas

Stayed 1 night in Jan 2023

10/10 Excellent

Cristo

10/10 Excellent

shibani satyan

Stayed 1 night in Oct 2022
Response from Hotel Duty Manager on 16 Oct 2022
Dear Mr Shibani Satyan,Thank you for your lovely review, We are so pleased to read that you enjoyed your recent stay with us, and our staff were able to elevate your experience, especially the efforts of our staffs in entire departments, I will be sure to pass along your kind words accordingly. We look forward to welcoming you and your family back again in the near future.Kind Regards,Prasannakumar SDuty Manager

10/10 Excellent

MUNIARAJ

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2022
Response from Hotel Duty Manager on 19 Sept 2022
Dear Mr Muniraj,Vanakkam!!!At the outset, We would like to thank you for giving us the opportunity of hosting you during your visit to our hotel.We are pleased to know that you were satisfied with your experience of our services and facilities.It is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.Look forward to welcoming you back soon at Amika Hotel, Madurai.Warm Regards,Prasanna Kumar S,Duty Manager.

4/10 Poor

Pradeep

Travelled with family
Liked: Cleanliness, property conditions & facilities
A short family stay
Location is isolated. Entry to hotel is inappropriate as due to divider on the road. One has to travel 7 kms extra to enter the hotel. Rooms are small. Restuarant hardly has any north Indian dishes.
Stayed 1 night in Mar 2022
Response from K J Vishnu Kumar on 16 Apr 2022
Dear Guest, Vanakkam!!! At the outset, We would like to thank you for giving us the opportunity of hosting you during your visit to our hotel. We are disappointed to hear that you were not satisfied with our services which will look in to it for a better guest experience. Also would like to inform that opening of the road divider is in progress and the median will be opened shortly close to the hotel to reach the hotel hassle free. Look forward to welcoming you back soon at Amika Hotel, Madurai.

8/10 Good

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and well appointed rooms that were spacious
Stayed 2 nights in Jan 2022
Response from K J Vishnu Kumar on 20 Jan 2022
Dear Guest, Vanakkam!!! At the outset, We would like to thank you for giving us the opportunity of hosting you during your visit to our hotel. We are pleased to know that you were satisfied with your experience of our services and facilities. It is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. Look forward to welcoming you back soon at Amika Hotel, Madurai.

6/10 Okay

sriram

Business traveller
Liked: Property conditions & facilities
Disliked: Room comfort
Room Ac is not working
Stayed 1 night in Dec 2021
Response from Vishnu Kumar on 5 Jan 2022
Dear Guest, Vanakkam!!! Thank you for sharing your valuable feedback and we are disappointed to hear that you have encountered A/C issue in your room. While we deeply regret for the inconvenience, we ensure that all the corrective measure will be taken immediately towards a better guest experience. Look forward to welcoming you back soon at Amika Hotel, Madurai.

10/10 Excellent

Ajay kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and great location
I have stayed here twice And both time it has been an amazing stay. Simply amazing location, I usually stay here when driving from chennai to Trivandrum. Breakfast was good and live counter had good variety too.
Stayed 1 night in Dec 2021
Response from Vishnu Kumar on 18 Dec 2021
Dear Guest, Vanakkam!!! At the outset, We would like to thank you for giving us the opportunity of hosting you during your visit to our hotel. We are pleased to know that you were satisfied with your experience of our services and facilities. It is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. Look forward to welcoming you back soon at Amika Hotel, Madurai.

10/10 Excellent

subrahmanyam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and restaurant is very good I feel some scam is going on with OLA cabs.
Stayed 1 night in Nov 2021
Response from Vishnu Kumar on 7 Dec 2021
Dear Guest, Vanakkam!!! Thank you for sharing your valuable feedback and we are pleased to hear that you had a comfortable stay with us. We have cab facility at the hotel itself and you may reach us for any cab requirements in future and we will arrange from our travel desk for a safe and secured journey. Look forward to welcoming you back soon at Amika Hotel, Madurai.

10/10 Excellent

Ganesh

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
What an amazing stay. We enjoyed the stay at Amika hotel. It is a newly built one. Very neat and peaceful place. Food also economy and tasty. Will stay again and recommend to my friends too.
Stayed 1 night in Sep 2021
Response from K J Vishnu Kumar on 13 Sept 2021
Dear Mr. Ganesh, Vanakkam!!! At the outset, We would like to thank you for giving us the opportunity of hosting you during your visit to Madurai. We are pleased to know that you were satisfied with your experience of our services and facilities. It is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. Look forward to welcoming you back soon at Amika Hotel, Madurai.

10/10 Excellent

Kosuke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフは皆さん親切です。部屋もレストランも新しくて綺麗でした。ホテル周辺は何もありませんが、車を用意してもらえるので観光には困りません。屋上にはBARもあり、快適な滞在でした。