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Rating 10 - Excellent. 75 out of 164 reviews" "
10 - Excellent
75
Rating 8 - Good. 45 out of 164 reviews" "
8 - Good
45
Rating 6 - Okay. 21 out of 164 reviews" "
6 - Okay
21
Rating 4 - Poor. 12 out of 164 reviews" "
4 - Poor
12
Rating 2 - Terrible. 11 out of 164 reviews" "
2 - Terrible
11
8.2/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Margaret
Travelled with family, Travelled with family and small children, Travelled with group
My room was right next to the check-in desk. Surprisingly the noise level was low however during the night, it sounded as if someone was working on the pipes all night long.
Great location for our WTR event. Breakfast ok, hot food needs to be hot, but used microwave so ok. Decent selection. A bit noisy in hotel after 2330, could have quiet hour policy enforced. Room comfortable and spacious for the 2 of us. Clean, staff helpful.
Beth
Stayed 2 nights in Apr 2024
10/10 Excellent
Sandra
26 Apr 2024
Sandra
Stayed 1 night in Apr 2024
6/10 Okay
Denise
Travelled with family
21 Apr 2024
Liked: Staff & service
It was a good hotel for a one night stay. Our bed was very comfortable and the staff were very attentive. The free breakfast was not great and some of the hot food options were cold. The set up could be better as the line got very long on a Sunday morning.
We didn’t use the pool/hot tub as it was over run by small kids in town for some tournament. They were in the hot tub without adults, so we just passed but the area looked nice.
Denise
Stayed 1 night in Apr 2024
8/10 Good
Courtney
Travelled with family and small children
21 Apr 2024
Liked: Cleanliness, staff & service
Great stay only issue is refrigerator did not work.
Travelled with family, Travelled with family and small children
7 Apr 2024
Disliked: Staff & service, amenities
It is nothing special. The pool is cold and half the hot tub jets don’t work. The pillows are very lumpy. The shower takes a long time to heat up. The staff members were unpleasant at check in.
Colleen
Stayed 1 night in Apr 2024
6/10 Okay
Roger, Longview
Business traveller
6 Apr 2024
Liked: Cleanliness, staff & service
Needs a bit of updating. Jacuzzi in room is interesting. Group there was loud and front desk staff needs to monitor and get involved in control.
Had to move rooms to a more quiet location.
Wasn’t able to sleep at all due to partying throughout the entire floor. Called the desk twice- basically told “sorry, too bad, we can’t do anything”. My daughter had an important meet the next day and was affected by the poor service. Called for manager. Left 2 messages. No response. Will never stay here again.
The breakfast was great! The pool was great! The room was dirty in the corners and a little slimy around the shower and in the bathroom. The shower fixtures leaked and we were promised a fix in 20 minutes. The repair man never returned. I checked in around midnight and waited about 10 minutes before anyone showed up. The desk clerk told me "I was in the bathroom" as if I needed to hear that. The ladies that tended the breakfast room were amazing! They kept it clean and stocked. Each table carefully cleaned after each guest! Good job!
The nice lady was warming and welcoming so was the gentleman there as me and wife were arriving! The two of them even upgraded me to a jacuzzi suite! Awesome!