Madeley Spa Hotels

"Staff were amazing . Arrived late at night , alone with my young daughter . They helped me check in and even managed to make a hot chocolate which wasn’t on the menu (using ice cream sauce and hot milk) . They made the hotel friendly and relaxing . We will be back ."

"Staff were efficient at check-in, registering the car at reception was easy and it seemed popular. Breakfast could've been better though with tables being cleared and items replenished a bit faster."

"The hotel is decent but the staff response time was not good. Breakfast was good here. The wi-fi was not working at all. Overall the hotel is okay yo staff at but the service and amenties need upgrading."

"The room was to a good standard, clean and with decent supplies. Staff were helpful and friendly. Breakfast had a good variety to choose from. Two negatives were the lift being out of order all weekend and the fact that we now have to pay to use the leisure facilities, a factor that will make us book elsewhere in the future. "

"We enjoyed our stay the hotel is a bit tired needs some improvement. Meals were delicious"

"Good pool"

"All very good and helpful over the two days "