Exterior

Reviews of Best Western Plus Market Square Lviv

3.5 out of 5

Reviews

10

Exceptional

Rating 10 - Excellent. 33 out of 34 reviews" "
Rating 8 - Good. 1 out of 34 reviews" "
Rating 6 - Okay. 0 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Go to the “beer Theater”.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kim, Nanaimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start! This hotel is excellent in every way from the welcome upon check in, the room appointments, the housekeeping staff and the restaurant! Very few hotels do it right and fewer still serve excellence but here I found one that does! I cannot say enough about how well things are done here! Even the in house bomb shelter is deluxe and fortunately was not used!
Stayed 3 nights in Apr 2024
Response from Margarita, Front Desk Manager on 8 Apr 2024
Dear Kim,We are sincerely grateful for your visit to Best Western Plus Market Square Lviv. It was a great honor and pleasure for us to host you at our hotel. The team made every effort to make your stay comfortable and enjoyable. Your feedback is the best gift for us, and this is what we all work for every day. Thank you for appreciating our work and efforts!

10/10 Excellent

V

Travelled with family and small children
All”s good!
Stayed 1 night in Feb 2024
Response from best regards, Margarita Zaharov Front Desk Manager on 27 Feb 2024
Thank you for choosing Best Western Plus Market Square Lviv for your stay in Lviv! Moreover, we are grateful for this extremely high review - it is the best encouragement our team can even have.We hope to see you again next time!

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and great staff
Response from Margarita, Front Desk Manager on 7 Feb 2024
Greetings, dear Martin!Thank you very much for choosing Best Western Plus Market Square Lviv. Moreover, we are grateful for your feedback, because it is very valuable to us and motivates our team to put even more love and care into our daily work. We will be very glad to see you again at Best Western Plus Market Square Lviv.

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service! Only very hard to get bags to
Stayed 1 night in Sep 2023
Response from Best regards, Yaroslav Husyar Front Desk Manager on 6 Nov 2023
Dear Rachel,Thank you for choosing Best Western Plus Market Square Lviv. We appreciate your review and for highlighting our service.We are located in the pedestrian zone of our city center, so next time, we will be happy to assist you with your luggage.We hope to see you again soon at our hotel.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Great staff. Great stay.
Stayed 3 nights in Sep 2023
Response from Best regards, Yaroslav Husyar Front Desk Manager on 13 Oct 2023
Dear Michael,Thank you for staying at Best Western Plus Market Square Lviv!We appreciate the time you took to write such a lovely review about the service and your overall stay!Our team hopes to welcome you back to our hotel!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Best regards, Yaroslav Husyar, Front Desk Manager on 11 Oct 2023
Dear William!Thank you for your feedback and highest review on this platform.Hope to meet you again in Best Western Plus Market Sqaure Lviv.

8/10 Good

Olena, Dnepropetrovsk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay a lot and will definitely return next time I’m in Lviv. There’re several moments that can be improved but they are minor: - cold water in the shower in the morning - breakfast starts at 7:30am but the staff is not ready with the setup at this time. It’s ok if you’re not in hurry. I was so it was a bit annoyed when I was finishing my meal with fruits but the staff added steamed veggies that I would have definitely had as a meal instead of cold appetizers I had had before Other than that I really had a good stay.
Stayed 1 night in Sep 2023
Response from Warm regards, Yaroslav Husyar Front Desk Manager on 21 Sept 2023
Dear Olena,Thank you for choosing Best Western Plus Market Square Lviv for your stay, and we're delighted to hear that you enjoyed it!We appreciate your feedback and are sincerely sorry regarding the cold water in the shower and the breakfast setup. Rest assured, we have conveyed your comments to the relevant team members, and immediate action has been taken to address these issues. Your input helps us improve our services for future guests.We look forward to welcoming you back during your next visit to Lviv, and we'll ensure that your stay is even more enjoyable.

10/10 Excellent

Edmund, HILLSBOROUGH

Stayed 1 night in Aug 2023
Response from Best regards, Yaroslav Husyar Front Desk Manager on 14 Sept 2023
Thank you Edmund for your review and hope to meet you again in our hotel!

10/10 Excellent

Dmytro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Best regards, Yaroslav Husyar Front Desk Manager on 9 Aug 2023
Dear Dmytro!Thank you for choosing Best Western Plus Market Square Lviv!

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
immaculate spotless super staff and dry aged steaks on site
Stayed 3 nights in Jul 2023
Response from Best regards, Yaroslav Husyar Front Desk Manager on 7 Aug 2023
Dear George,Thank you for choosing Best Western Plus Market Square Lviv.We truly appreciate your kind words about our immaculate and spotless facilities, as well as our exceptional staff. It's great to hear that you enjoyed our steaks.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not be any better!
Stayed 2 nights in Jul 2023
Response from Best regards, Yaroslav Husyar Front Desk Manager on 10 Jul 2023
Dear Daniel!Thank you for choosing Best Western Plus Market Square Lviv!We are so thankful for your feedback and hope to meet you again in our hotel in the near future.

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent rooms, facilities, staff are the best, location is amazing.
Stayed 1 night in Jun 2023
Response from best regards, Yaroslav Husyar Front Desk Manager on 19 Jun 2023
Dear Randy,Thank you for choosing Best Western Plus Market Square Lviv. We appreciate your feedback.We are delighted to hear that you found our rooms excellent and our facilities up to your expectations. Our dedicated staff takes pride in providing the best service possible, and we're thrilled to know that they made a positive impression on you. Moreover, our prime location adds to the overall experience, allowing our guests to easily explore and enjoy the amazing surroundings.Thank you once again for your kind words, and we look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Saniia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to thank all the staff of the hotel, I would especially like to note the exquisite presentation of the dishes, not to mention how delicious it was!
Stayed 1 night in Jun 2023
Response from Best regards, Yaroslav Husyar Front Desk Manager on 19 Jun 2023
Dear Saniia,Thank you for choosing Best Western Plus Market Square Lviv. We are thrilled to hear that you had a wonderful experience at our hotel. We appreciate your kind words about our staff and are delighted that you enjoyed the exquisite presentation and delicious taste of our dishes.We strive to provide exceptional service and create memorable experiences for our guests, and it is gratifying to know that we succeeded in doing so during your stay. Your feedback is truly appreciated and will be shared with our team.Thank you once again for your kind words and for choosing to stay with us. We look forward to welcoming you back in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from best regards, Yaroslav Husyar Front Desk Manager on 13 Jun 2023
Hello dear guest!Thank you for your feedback and highest review on this website.Hope to meet you again in our hotel!

10/10 Excellent

Oleksandr

Stayed 1 night in Jun 2023
Response from best regards, Yaroslav Husyar Front Desk Manager on 6 Jun 2023
Dear Oleksandr!Thank you for choosing Best Western Plus Market Square Lviv and for your highest point on this service.We hope you welcome you back soon.

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities
Best location. New facility.
Stayed 7 nights in May 2023
Response from best regards, Yaroslav Husyar Front Desk Manager on 16 May 2023
Dear Thierry!Thank you for choosing Best Western Plus Market Square Lviv and for such a nice review.We hope to meet you again in our hotel!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! The staff went above and beyond! I’ll be back!
Stayed 2 nights in May 2023
Response from Best regards, Yaroslav Husyar Front Desk Manager on 5 May 2023
Dear John,Thank you for choosing Best Western Plus Market Square Lviv and for sharing your positive experience with us. We are thrilled to hear that our staff went above and beyond to ensure your satisfaction and we look forward to welcoming you back in the near future.

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
It was awesome! Great location in the heart of the city center. The room was clear, modern and cozy. Definitely suggest this place and definitely will come back!
Stayed 2 nights in Apr 2023
Response from Best regards, Yaroslav Husyar, Front Desk Manager on 3 May 2023
Dear Oleksandr,Thank you for choosing Best Western Plus Market Square Lviv and for taking the time to leave such a positive review! We are thrilled to hear that you had an awesome experience with us and that you found our hotel to be in a great location in the heart of the city center.We are delighted that you enjoyed your clear, modern, and cozy room, and we appreciate your kind words of recommendation. We take pride in providing our guests with the highest level of comfort and service, and we are thrilled that we were able to meet your expectations.We look forward to welcoming you back in the future and providing you with another memorable stay.

10/10 Excellent

Emirhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
The staff was really helpful and the room was spotlessly clean as well. Overall great stay
Stayed 2 nights in Mar 2023
Response from Best regards, Yaroslav Husyar Front Desk Manager on 3 Apr 2023
Dear Emirhan,Thank you for choosing Best Western Plus Market Square Lviv. We are delighted to hear that you had a great stay with us and that our staff was able to provide you with helpful and attentive service. We take great pride in maintaining our rooms to the highest level of cleanliness, and we are glad that you found your room to be spotlessly clean.If there is anything else we can do to enhance your future stays with us, please do not hesitate to let us know. We always appreciate feedback from our guests, which helps us continually improve our services.

10/10 Excellent

Phillip, Hillsboro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are among the best I have ever had anywhere in the world. Food options could be better. Location rocks.
Stayed 8 nights in Mar 2023
Response from best regards, Yaroslav Husyar Front Desk Manager on 21 Mar 2023
Dear Phillip,Thank you for choosing Best Western Plus Market Square Lviv and for taking the time to leave us a review. We are thrilled to hear that our staff made a positive impression on you and that you found them to be among the best you've encountered anywhere in the world. Our team takes pride in providing exceptional service to each and every guest.We appreciate your feedback regarding the food options, and we will take your comments into consideration as we continually strive to improve our offerings. We are glad to hear that you enjoyed our location, and we hope it added to your overall positive experience.Thank you again for staying with us, and we hope to welcome you back in the future.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location
Fantastic location and very friendly and helpful staff. I travel over 100 nights a year and highly recommend this wonderful modern hotel
Stayed 3 nights in Feb 2023
Response from Best regards, Yaroslav Husyar Front Desk Manager on 6 Mar 2023
Dear Daniel!Thank you for choosing Best Western Plus Market Square Lviv and taking the time to share your positive experience with us. We are thrilled to hear that you found our hotel to be of great value, with a fantastic location and modern amenities.We are especially proud of our staff who always strive to provide friendly and helpful service to all our guests. It means a lot to us that you highly recommend our hotel, especially as a frequent traveler yourself.Once again, thank you for your kind words and recommendation. We hope to welcome you back to our hotel in the near future.

10/10 Excellent

Ran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels i stayed in
Amazing hotel All hotel employees are amazing with great polite service The room is comfortable, with big space and with great design
Stayed 1 night in Feb 2023
Response from Best regards, Yaroslav Husyar Front Desk Manager on 20 Feb 2023
Dear Ran!Thank you for choosing Best Western Plus Market Square Lviv and for taking the time to share your positive experience with us. We are thrilled to hear that you had an amazing stay with us and that our hotel employees provided great, polite service. It's also great to know that you found your room comfortable with a spacious and well-designed layout.Our team takes great pride in providing our guests with exceptional service and a memorable experience, and we are pleased to hear that we met your expectations.Thank you again for your kind words, and we hope to have the pleasure of welcoming you back to our hotel soon.

10/10 Excellent

Edward, Vienna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These are hard times in Ukraine. Extremely hard. But the staff at this hotel made me feel welcome and could not have been more helpful. Hope to stay there again soon.
Response from best regards, Yaroslav Husyar Front Desk Manager on 30 Dec 2022
Hello dear Edward!Thank you for choosing Best Western Plus Market Square Lviv!It is true pleasure to read you lovely review regarding your recent stay in our hotel!We wish you a Happy New Year and happy holidays overall!Hope you meet you again in Best Western Plus Market Square Lviv!!

10/10 Excellent

Sergiy

Stayed 2 nights in Nov 2022
Response from best regards, Yaroslav Husyar Front Desk Manager on 18 Nov 2022
Hello Sergiy!Thank you for choosing Best Western Plus Market Square Lviv and thank you for such a high review.

10/10 Excellent

Andrew, Atlanta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with extremeky friendly staff in a great location. Clear 5 stars!!
Stayed 1 night in Sep 2022
Response from best regards, Yaroslav Husyar Front Desk Manager on 29 Sept 2022
Dear Andrew,Thank you for choosing Best Western Plus Market Square Lviv hotel and thank you for such a good review and highlighted staff and hotel location.We care about your opinion and it is really important for us that you have chosen our hotel and hopefully will come back again soon to enjoy relaxing in Best Western Plus Market Square Lviv.

10/10 Excellent

Milda

Stayed 1 night in Jan 2024
Response from Margarita, Front Desk Manager on 9 Apr 2024
Dear Milda,Thank you very much for choosing Best Western and for your appreciation of our work.

10/10 Excellent

Casper

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from best regards, Korol Iryna Front Desk Manager on 30 Dec 2023
Dear Casper!Thank you for your feedback and highest review on this platform.Hope to meet you again in Best Western Plus Market Sqaure Lviv.

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kesinlikle herşey kusursuz ve güzel gerek konumu gerekse personeli çok iyi ve yardım sever herşey için teşekkürler
Stayed 3 nights in Nov 2023
Response from best regards, Korol Iryna Front Desk Manager on 30 Dec 2023
Dear Mehmet!Thank you for your feedback and highest review on this platform.Hope to meet you again in Best Western Plus Market Square Lviv.

10/10 Excellent

Olha

Stayed 1 night in Oct 2023
Response from Best regards, Yaroslav Husyar Front Desk Manager on 17 Oct 2023
Dear Olga!Thank you for choosing Best Western Plus Market Square Lviv hotel and for your highest point on this service.We will be really happy to accommodate you again in our hotel soon.

10/10 Excellent

Gernot

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Nice hotel with great team located in the city centre.
Stayed 4 nights in Apr 2023
Response from Best regards, Yaroslav Husyar Front Desk Manager on 10 Apr 2023
Dear Gernot!Thank you for choosing Best Western Plus Market Square Lviv. We are happy to hear that you enjoyed your stay with us, and found our hotel to be nice and our team to be great. Our location in the city center provides easy access to all the wonderful attractions and sights that Lviv has to offer.We are committed to providing our guests with exceptional service and a comfortable stay, and we are glad that we were able to meet your expectations. We value your feedback and always strive to improve our guests' experiences.

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Response from best regards, Yaroslav Husyar Front Desk Manager on 21 Mar 2023
Dear Olga,Thank you for choosing Best Western Plus Market Square Lviv and for your lovely review.