Front of property

Reviews of Le Métropole

3 out of 5
Le Métropole
4-bis Avenue Des Thermes, Luxeuil-les-Bains, Haute-Saone

Reviews

8.6

Excellent

Rating 10 - Excellent. 37 out of 98 reviews" "
Rating 8 - Good. 54 out of 98 reviews" "
Rating 6 - Okay. 3 out of 98 reviews" "
Rating 4 - Poor. 3 out of 98 reviews" "
Rating 2 - Terrible. 1 out of 98 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Michelle R.

Liked: Property conditions & facilities
Nice room and bathroom was nice
Stayed 1 night in Oct 2023
Response from LM on 2 Nov 2023
Hello, Thank you for your comment. We hope to see you soon. Kind Regards, The Reception

8/10 Good

Marjorie

Travelled with partner
Liked: Cleanliness
The room was remodeled and satisfactory. The bed was a little lumpy and the pillows were very hard. We did not sleep well a single night there. The carpeting on the stairwells and hallways were of wrinkled and of poor quality. Overall, however, the stay was ok for the price and location. The staff was pleasant and helpful.
Stayed 7 nights in Feb 2023
Response from Marianne on 25 Feb 2023
Hello Marjorie,Thank you for your feedback,I'm sorry to hear that you couldn't sleep so well here,If you had told us we would have move your room upstairs where you wouldn't have heard people walking on top of you,The carpet also is our top priority renovation for this year as it has been pretty worn out by time,We hope that your stay was still enjoyable despite those little hiccups,Best regards,Marianne

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
We arrived very late but an envelope with the key and all necessary info was waiting for us upon arrival. The place itself is basic and a little run down, but it was clean and the staff were very friendly. Breakfast was good too. We just spent the night but the little village looked lovely and we will return to try the thermal baths there.
Stayed 1 night in May 2018
Response from L’équipe CERISE on 23 May 2018
Dear Guest, Thank you very much for your kind feedback. Luxeuil-Les-Bains, is indeed a city with a lot of charm. So we hope to welcoming you again for a longer stay, so that you can discover our beautiful town. Best Regards. The CERISE Staff.

4/10 Poor

Valgerdur

Almos ok hotel in a fascinating ghost town
We were on a roadtrip and wondered into this ghost town. The hotel is a bit worn out, the showerroom smelled terrible and there was no aircon. The breakfast is not worth the 9€. However the staff was friendly and the beds ok. The area is a bit fascinating, big beautiful buildings but most of them deserted, as well as most of the stores in the village. No entertainment or restaurants except for the hotel restaurant, which closes at 9pm, 1-2 bars and the casino. Would not return for the hotel, perhaps the area.
Stayed 1 night in Aug 2017

8/10 Good

Colin, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Stop Over
Lovely hotel, pleasant staff nearby bars and an Italian restaurant

8/10 Good

Simonne, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly hotel
Very friendly service , very helpful and a nice base for touring

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to sports event and beatiful nature
no fuzz at all to take our expensive racing bikes in our room, we were even invited. the hotel service adapted to all the wishes of the sportsmen attending. this is very thoughtfull.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover
Interesting spa town with hotel opposite the central facilities which seem to be very popular. Studios more than a hotel with fitted kitchen. Remember extra charge if you use the kitchen. Couple of restaurants locally but only one open on a Sunday

8/10 Good

JEAN-CLAUDE

Stayed 1 night in Sep 2023
Response from La réception on 17 Nov 2023
Bonjour,Merci pour vos excellentes notes.Bien Cordialement, La réception

8/10 Good

Elisabeth

Stayed 1 night in Sep 2023
Response from La réception on 17 Nov 2023
Bonjour,Nous vous remercions pour votre excellente note.Bien Cordialement, La réception

8/10 Good

Anne

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from La réception on 17 Nov 2023
Bonjour, Nous vous remercions pour votre excellente note.Bien Cordialement, La réception

8/10 Good

MARIEMADELEINE

Stayed 2 nights in Sep 2023
Response from Réception on 17 Nov 2023
Bonjour,Merci pour vos excellentes notes.Bie Cordialement, La réception

8/10 Good

gilles

Liked: Cleanliness, room comfort
Très bien
Stayed 3 nights in Sep 2023

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in May 2023

10/10 Excellent

MARTINE

Stayed 5 nights in Apr 2023

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Accueil personnalisé tres apprécié et très bon petit déjeuner.
Stayed 3 nights in Feb 2023
Response from Marianne on 4 Mar 2023
Bonjour Madame,Nous sommes ravis d'apprendre que votre séjour dans notre établissement vous à plus,Au plaisir de vous recevoir à nouveau,La réception

10/10 Excellent

Monika

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Marcel

Liked: Cleanliness, room comfort
Hotel in Luxeuil les Bains
Hotel in prachtig oud gebouw dichtbij thermen. Mooie hoge, nette kamer. Goed ontbijt.
Stayed 1 night in May 2022

8/10 Good

Philippe

Stayed 3 nights in May 2022

8/10 Good

Samir

Business traveller
Liked: Cleanliness, room comfort
Séjour très agréable
Stayed 2 nights in Apr 2022

8/10 Good

valérie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
accueil chaleureux et disponible.
Stayed 1 night in Mar 2022

10/10 Excellent

Marnix

Stayed 1 night in Mar 2022

8/10 Good

EMMANUEL

Business traveller
Liked: Cleanliness, room comfort
Bonne adresse
Accueil charmant de la propriétaire des lieux, attentive au confort des clients. Petit-déjeuner buffet copieux et délicieux, avec des spécialités locales. Bonne adresse pour un séjour à Luxeuil
Stayed 1 night in Jan 2022

8/10 Good

FREDERIC

Liked: Cleanliness, room comfort
Parfait
Très bon accueil, chambre et petit déjeuner parfait.
Stayed 2 nights in Dec 2021

8/10 Good

Matthias

Liked: Cleanliness, amenities, property conditions & facilities
Gerne wieder!
Stayed 2 nights in Sep 2021

10/10 Excellent

Joel

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

André

Liked: Cleanliness, room comfort
Excellent et chaleureux
Stayed 1 night in Aug 2021

10/10 Excellent

Johannes

Liked: Cleanliness, room comfort
goed
Rustige plek waar het goed vertoeven is.Geen airco aanwezig.
Stayed 4 nights in Aug 2021

10/10 Excellent

Didier

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

fabien

Business traveller
Liked: Cleanliness, room comfort
Sejour affaire
Chambre spacieuse et bien equipee accueil chaleureux malgre le contexte complique
Stayed 1 night in May 2021

8/10 Good

muhsin

Business traveller
Liked: Cleanliness, room comfort
Bon séjour professionnel
Stayed 4 nights in Apr 2021

10/10 Excellent

Sandrine

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

frederic

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

vincent

Business traveller
Liked: Cleanliness, room comfort
Parfait
Stayed 1 night in Nov 2020

8/10 Good

Sébastien

Business traveller
Liked: Cleanliness, room comfort
greable
Bel endroit
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2020

10/10 Excellent

Chaton, Telaviv

Travelled with partner
Liked: Cleanliness, amenities
La gentillesse des employé .l’accueil nous avons été bien reçu et bien conseiller pour un restaurant.
Stayed 1 night in Aug 2020

10/10 Excellent

soulier

Travelled with group
Liked: Cleanliness, room comfort
classe 4 etoiles
tres professionnel cafe offert en attandent la chambre
Stayed 3 nights in Jul 2020

10/10 Excellent

Arnaud

Travelled with family
Liked: Cleanliness, room comfort
Hotel très bien rénové, alliant le moderne au traditionnel de la façade. Ne pas tenir compte des commentaires anterieurs a 2018.
Stayed 1 night in Jul 2020

6/10 Okay

jocelyn

Business traveller
Liked: Room comfort
Personnel très sympathique, mais l’établissement devrait être rafraîchit. Pour le reste ras
Stayed 1 night in Jun 2020

8/10 Good

Maxime

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel
Très bien pour le prix, chambre propre et personnel agréable
Stayed 1 night in Feb 2020

8/10 Good

Frédéric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Interieur van de kamers is verouderd. Geen poetsdienst voor de kamers. Muffe geur in de kamers
Stayed 5 nights in Sep 2019

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Stayed 2 nights in Jun 2019

4/10 Poor

gérard

Disliked: Cleanliness, staff & service
Déçu
Propreté limite, fenêtre qui ne ferme pas, lavabo évacuation difficile, service inexistant !
Stayed 4 nights in Jun 2019

10/10 Excellent

JEAN LOUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien.
Séjour très positif découverte de la région.
Stayed 2 nights in Oct 2018

8/10 Good

yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
chambre spacieuse et très propre hotel calme petit déjeuner copieux
Stayed 1 night in Sep 2018

8/10 Good

celineverte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weekend pentecôte c 'est très bien passé...chambre très bien très calme..Pas pu profitez des thermes mais l'environnement est super aussi..a voi
Stayed 2 nights in May 2018
Response from L’équipe CERISE on 25 May 2018
Chère Céline, Nous sommes ravis de lire que vous avez passé un très agréable week-end de Pentecôte dans notre établissement. Ce sera pour nous un plaisir de vous recevoir de nouveau à Luxeuil-Les-Bains. Bien à vous. L’équipe CERISE.