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Reviews of Hotel Exe Puerta de San Pedro

3 out of 5
Hotel Exe Puerta de San Pedro
Rua Rio Neira, 29, Lugo, LUGO

Reviews

8.6

Excellent

Rating 10 - Excellent. 87 out of 208 reviews" "
Rating 8 - Good. 90 out of 208 reviews" "
Rating 6 - Okay. 21 out of 208 reviews" "
Rating 4 - Poor. 7 out of 208 reviews" "
Rating 2 - Terrible. 3 out of 208 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very well located. Close to everything.
Stayed 2 nights in Oct 2023

10/10 Excellent

Geraldine

Stayed 1 night in Jul 2023

8/10 Good

David

Stayed 1 night in May 2023

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Well located and excelent service. Very good breakfast. Balbina at the front desk is super nice and helpful. She really made our stay great!!!!
Stayed 3 nights in Apr 2023

6/10 Okay

Martin

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
creo que el hotel no es limpio y los empleados no te hacen sentir welcome
Stayed 2 nights in Mar 2023

6/10 Okay

Petr

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
A lot of noise from the road during the night
Stayed 1 night in Oct 2022

6/10 Okay

Maria, FT LAUDERDALE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located very close to the wall, and old city, however, the blocks around this hotel are not very clean or friendly, maybe because is located too close to the bus station. Parking on the garage is very difficult and limited.
Stayed 1 night in Oct 2022

10/10 Excellent

Lynette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with this hotel, staff very courteous and Covid precautions in place. Breakfast was very good with a great cafe con leche. Was right by the wall with in walking distance of everything. Highly recommend.
Stayed 3 nights in Apr 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally helpful and pleasant. Clean, comfortable room, conveniently located to San Pedro gate.
Stayed 1 night in Apr 2022

10/10 Excellent

David José

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Todo bien
Stayed 2 nights in Nov 2021

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Great place close to the center. Nice and clean. The room was comfortable and ample but cloud use an extra armchair or so.
Stayed 2 nights in Sep 2021

8/10 Good

Ignacio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Laura

Business traveller, Travelled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was a lovely stay, safe and well located. The breakfast was quite satisfactory
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Towkay, T.O

Travelled with family
Liked: Cleanliness, property conditions & facilities
Near to the wall entrance and close to some excellent restaurants and tapas bars. Lugo is worth a visit!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel with friendly staff. Breakfast was a bit lacking and quite expensive for what you get but there are plenty of options in town. Location is brilliant right next to the bus station and less than 5 minute walk to historical part of town. Room was small but clean and modern.
Stayed 3 nights in Aug 2019

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The hotel is in a great location to walk the old town.
Stayed 2 nights in Jun 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just passing through
Very near the bus station and ten minute walk to the train. Only a block from the old Roman Wall. Hotel was more than adequate. The front desk staff was especially helpful. Only issue I had was connecting to internet.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Beautiful floor to ceiling windows, but they made the room hot and it took forever to cool down. Otherwise a great, convenient hotel right near the bus station and the historic district.
Stayed 1 night in May 2019

8/10 Good

Roman, Liverpool

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
This hotel is in great location near transportation and City Center
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Room was comfy and well appointed. Location was great and breakfast was great. The front desk attendant also gave us a lavanderia that washed and dried and colder our clothes, while we were out sight seeing. Awesome!!
Stayed 2 nights in May 2019

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near the bus station. Well priced breakfast. Perfect for a good nights stay before traveling on. Staff was helpful and friendly. This was very special since my Spanish is almost non existent.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice in Lugo
The Hotel San Pedro is and excellent choice if you're staying in Lugo. The hotel is modern and well equipped. The rooms are efficient and a little tight if you're travelling with lots of luggage. The staff is very accommodating. We speak limited Spanish, but the desk staff was able to communicate everything we needed in English. Just steps from the bus station and the central city, I would stay in this facility again.
Stayed 3 nights in Mar 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean. Efficient
Perfect for 2 nights.
Stayed 2 nights in Aug 2018

10/10 Excellent

John, Jackson Heights,NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property is sleek, modern and inviting. Receptionists were very welcoming and helpful. A few blocks from old city. Mas bueno!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Nice hotel with friendly and helpful staff. Stayed 2 nights and all was good.
Stayed 2 nights in Jul 2018

8/10 Good

S, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel. Quiet and very close to bus station, 3 minutes, and centre, 5/7 minutes.
Stayed 1 night in Jun 2018

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy, imperfect soundproofing
Nice clean room, comfy bed, good breakfast. The soundproofing could be better though - I was woken up at 4am by the inhabitants of the next room.
Stayed 2 nights in Sep 2017

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Good Value
Clean, basic and well located near the old city walls and the bus station.
Stayed 2 nights in Sep 2017

6/10 Okay

BARBARA

Great location, good value, comfortable
Small but nice hotel, friendly staff, excellent location. Very short (5 min.) walk to city center. Amenities and service average. Hot water seemed to cycle on and off while showering, going cold to very hot without touching it. No drawers for clothing or personal items except for bedside tables and very small closet. No comfortable chair or sofa in the room for reading / relaxing. OK for a day or two, but not great for our 5 day stay. Extra blanket folded in top of closet had dead insects which fell on floor when unfolded. Overnight parking close by was relatively easy to find.
Stayed 5 nights in Aug 2017

6/10 Okay

elsa, mexico

Liked: Cleanliness
unexpected charming town
Thought of Lugo as just a city on our way to Santiago. Surrounded by a historic wall you can walk on, a beautiful old city uncovered. Cathedral is breathtaking. Charming little streets to stroll on. Seafood and stakes are superb.
Stayed 1 night in Jul 2017

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Brilliant location. Friendly staff.
Stayed 1 night in Jun 2017

8/10 Good

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect. Well situated, comfortable, and clean. Also, reception was very pleasant and helpful.
Stayed 2 nights in Jun 2017

10/10 Excellent

John, Victoria BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel adjacent to the old, walled cit
The hotel is very pleasant, airy, and modern, with gracious staff who get along well enough in English. We really enjoyed our stay. The breakfast was a bit more spartan than the usual Spanish buffet blow-out, but certainly adequate. It is virtually impossible to find the hotel by driving on the narrow, winding, one way, up and downhill streets, and in any case they do not have parking, and the street parking is always full. Just drive around the Roman city walls to the underground parking lot in front of the bus station, next to the San Pedro gate, and walk about 150 m to the hotel. This parking lot was quite inexpensive, so it all works out well.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Rooms were modern. Appreciated the elevator. Breakfast was basic but sufficient.

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Camino2014

Liked: Cleanliness, staff & service, room comfort
Perfect for Lugo
Everyone and everything were absolutely wonderful. Room was comfortable and had modern tv. All employees were pleasant ant helpful. The breakfast was a bargain for 5 euro.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
The hotel was new and clean. The staff was very friendly. The location was good, although the area itself not especially nice.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
I will return to this hotel again. The staff was very kind and polite they go out of the way.

8/10 Good

Greg, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value
This hotel was great value for money - the best of about 13 accommodations we stayed in over 3 weeks in Spain and France.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, but immediate surroundings bit dodgy
This is a lovely hotel, very close (50m) to the Alsa bus station - but the bus station looks dreadful and the immediate surroundings of the hotel look very run-down. We didn't feel unsafe, but wouldn't wander around outside at the quiet times of the night. The beautiful old town is also quite close. Hotel staff were very helpful and spoke perfect english. They knew Lugo very well.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort