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Overview of The Luang Say Residence

Photo gallery

Featured image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Balcony

The Luang Say Residence

4.5 out of 5

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationWat Manorom8 min walk
    Popular LocationVat Visounnarath18 min walk
    Popular LocationPha Tad Ke Botanical Garden18 min walk
    AirportLuang Prabang (LPQ-Luang Prabang Intl.)13 min drive

Choose dates to view prices

Pioneer Suite

4.7/5 guest room rating
  • 43 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Explorator Suite

5/5 guest room rating
  • 73 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Pioneer Suite Romantic Package Free 1 Dinner (Food only) & 60 Mins Massage for 2 person per stay

  • 43 sq m
  • Sleeps 2
  • 1 Double Bed

About this area

Luang Prabang

The Luang Say Residence is located in Luang Prabang. Wat Mai and Wat Xieng Thong are notable landmarks, and the area's natural beauty can be seen at Mount Phu Si and Tad Sae Waterfalls.
Popular Location

What's nearby

  • Wat Manorom - 8 min walk
  • Vat Visounnarath - 18 min walk
  • Pha Tad Ke Botanical Garden - 18 min walk
  • Traditional Arts and Ethnology Centre - 19 min walk
  • Morning Market - 8 min drive

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 13 min drive

Restaurants

  • Where to eat
  • La Belle Epoque – Garden-view restaurant with a bar. Open daily. Reservations required.
  • Terrase Des Colonies – Open daily.

About this property

The Luang Say Residence

4.5-star, family-friendly hotel near Wat Mai
This hotel features 2 restaurants, an outdoor pool and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Other amenities include a snack bar/deli, free use of bicycles and concierge services. All 32 individually decorated rooms feature free WiFi and minibars. Conveniences include sitting areas and fridges, and guests will appreciate thoughtful touches such as bathrobes and slippers.
The Luang Say Residence offers 32 forms of accommodation with minibars and a safe. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Luang Prabang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 6 AM to 11 PM
  • Airport shuttle on request
  • Free local area shuttle up to 5 km
  • Cruise terminal shuttle (surcharge)
  • Free shopping centre shuttle

Food and drink

  • English breakfast available for a fee daily 6:00 AM–10:00 AM: USD 20 for adults and USD 10 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Free bike hire
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Lao
  • Thai

Outdoors

  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Furnished balcony

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2 PM - 10 PM
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 200

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 10 August 2020 to 28 February 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 120
  • Christmas Eve (24 December) Gala Dinner per child: USD 60 (from 7 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 140
  • New Year's Eve (31 December) Gala Dinner per child: USD 70 (from 7 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 9 per person (one way)
  • Airport shuttle fee per child: USD 9 (one-way), (from 6 to 12 years old)
  • Late check-out fee: USD 200 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Luang Say
Luang Say Residence
Luang Say Residence Hotel
Luang Say Residence Hotel Luang Prabang
Luang Say Residence Luang Prabang
The Luang Say Residence Hotel Luang Prabang
The Luang Say Residence Hotel
The Luang Say Residence Luang Prabang
The Luang Say Residence Hotel Luang Prabang

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 63 out of 81 reviews
5 - Excellent 78%
Rating 4 - Good. 15 out of 81 reviews
4 - Good 19%
Rating 3 - Okay. 3 out of 81 reviews
3 - Okay 4%
Rating 2 - Poor. 0 out of 81 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 81 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.7/5

Staff & service

5.0/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a superb small hotel with wonderfully friendly, professional and helpful staff. A great oasis of calm and comfort.
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is clean n exclusive. service is good, a relaxing place for leisure
Stayed 6 nights in Feb 2020

5/5 Excellent

Stayed 5 nights in Jan 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and all of the staff are gracious and welcoming. The property and grounds are well maintained and a relaxing oasis just on the edge of downtown Luang Prabang. The pool is large and swimmable but like most of the pools in town it is not as crystal clear as one would like. Overall, the property is delightful.
Stayed 6 nights in Oct 2019