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Reviews of Namkhan Riverside Hotel

3 out of 5
Namkhan Riverside Hotel
Phousi Road, Ban Aphay, Luang Prabang

Reviews

8.0

Very good

Rating 10 - Excellent. 20 out of 57 reviews" "
Rating 8 - Good. 19 out of 57 reviews" "
Rating 6 - Okay. 14 out of 57 reviews" "
Rating 4 - Poor. 4 out of 57 reviews" "
Rating 2 - Terrible. 0 out of 57 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

miho, japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great hotel
The room was so clean and also hotel stuffs were very fiendly. If I'll go to Laos again I want to stay there. Thank you for everything.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service
Okay..
The location was pretty nice. It had the awesome view of the river and it was pretty quiet at night. The bathroom needed some improvement since the drainage wasn’t really draining up all the water when showering.
Stayed 2 nights in May 2018

10/10 Excellent

john, sydney

Liked: Staff & service, room comfort
Room was not in hotel but in Villa nearby
Large comfortable room in a Villa close to hotel. No river views but quieter street. Some building noise from new hotel next door, barking dogs etc. Great breakfast and helpful staff. Reasonable value
Stayed 10 nights in Mar 2018

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Jewel of the River Kahn
A real treasure find in Luang Prabang, the NamKhan Riverside is a short walk from the "main drag" and adjacent to both Phu Si Mountain and the famed Bamboo Bridge. The must-visit Night Market is also just a short walk away. Rooms are simply and clean(ed every day), breakfast in included and varied (try the pancakes!), the staff is sweet and attentive (A+++), and the location is fantastic -- close to everything. We spoke with many other guests and all had positive experiences. The NamKhan Riverside will be our home every time we return to LP!
Stayed 7 nights in Feb 2018

6/10 Okay

Morris, Te Puke NZ

Liked: Cleanliness, property conditions & facilities
good balcony overlooking klan river
hotel facilities were good overall but the staff were very disinterested.I asked for some laundry to be done twice but they never turned up to collect it.
Stayed 2 nights in Feb 2018

8/10 Good

Gary Carter, Oklahoma City, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, couple of oversights
Most everything was good, however, we reserved a double twin and were given a single king. Not a huge deal but we were two grown men. Also, we were told that we had to check out an hour early 30 minutes before that time was to arrive. I was amazed at this and it is enough to prevent me from staying here again in the future
Stayed 1 night in Dec 2017

6/10 Okay

Denise, Gold Coast Aust

Liked: Staff & service
Cheap & cheerful, value for money
10 days in Luang Prabang, staying in a traditional Indochine hotel with a millon $ view over the Namkhan river more than compensates for the tired facilities. It is in fact typical of the hotels all along that strip of road. The bed was comfortable, the rooms cleaned every day, a great breakfast included. The Lao family running the hotel could not have been kinder, more polite and happy to assist with any request. All at a bargain basement price. Am now in Singapore and paying more for 3 nights in a mid range hotel than the entire 10 nights at Namkhan Riverside
Stayed 10 nights in Nov 2017

6/10 Okay

LCL, Sydney Australia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room quality varies
Rooms 15, 16, 17 are really great. Second floor balcony with a view over the river. Others in our party were disappointed. Room 5, though big, has no window at all! My friend described it as a dungeon. Maintenance is not up to scratch. In my room one light was not working, the shower plumbing leaks so that 25% of the water came out of the joints. There was no loo paper at all so I had to get dressed again and find a staff member to get a roll. The door to the balcony could be bolted from the inside, but if you used the balcony it could not be closed. It stood ajar which was a waste of air-con. Breakfast was basic but acceptable. Tea or coffee plus eggs cooked various ways. No problems there.
Stayed 3 nights in Nov 2017

10/10 Excellent

Maude, Lang Prabrang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
For the money we paid we couldn't ask for more. Breakfast is great couldn't ask for better. recently stayed at the Hilton in Queenstown this place for value far out passed the Hilton. love it here
Stayed 1 night in Sep 2017

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with good and kind service
The hotel was ok. We got 2 big twin beds. The air con and the ceiling fan kept the room at the perfect temperature. Service was very good. The only bad thing is the internet connection. It was terrible. It only worked outside the room for 10 minutes at a time. We made the manager come to our room and fix it but there was nothing he could do. I read other reviews commenting on the same so I'm assuming this in an ongoing issue.
Stayed 3 nights in Jun 2017

6/10 Okay

Cheryl, virginia

Liked: Cleanliness
Watch Out for a Shakedown
This is a fine budget hotel, clean and convenient. But after I booked and paid, they demanded $5 more for each day of my stay. I paid it rather than risk Losing the room but it was a shakedown.

8/10 Good

Stuart

Convenient location
Great location in the riverside. Rooms are dated and not in the best condition but not too many issues. Breakfast was nice and good organisation of airport pick up and bus transfer.

6/10 Okay

Verified traveller

Liked: Staff & service
Great location and breakfast
The hotel and room looked a little tired and could do with bringing up to spec. It wouldn't take much effort. The hotel was extremely well located, with views of the river. The hotel manager and staff were very nice and the inclusive breakfast was extremely good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended - value for money
Fantastic place to stay! Easy walk to the centre of town, but feels like you are away from the main tourist hub/high street. Beautiful sunsets, a nice balcony to relax on, clean comfortable beds and very helpful staff!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, Staff was very nice and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location hotel
My standard twin room was still being renovated when I arrived, so I was given another room, where I stayed for my two nights. Think it was better, but not sure, as newly renovated rooms seem to have both air con. And ceiling fan in the room, which was good. And I had a river view, which I may not have had in original room. Staff very nice, and helpful when possible, but not an awful lot of English. Breakfast was excellent, as you could have as much tea or coffee as you liked, and you are served a whole plate of fresh tropical fruit before your dish of choice, which, for most dishes was accompanied by a warm crisp bread roll.

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home.
We loved our stay at Namkam Riverside. We planned to stay 2 nights, but liked it so much we stayed 3 more. Lee, the host, is absolutely wonderful. He welcomed us with a fruit shake and showed us the map of the city. He arranged the ride to the waterfalls and was so friendly. It felt like we were coming home. The rooms were nice. The hotel is right by the river. Great view. Breakfast was the best, especially the banana pancake. Delicious! Rooms were clean. Bathrooms are like most in Laos, with the shower right in the bathroom with no shower curtain. The floor gets wet but there are shower flip flops. Soap provided and hair dryer, but no other toiletries. 2 water bottles in the room each day. The rooms have fridges. The location is in a quiet part of town, but a close walk to everything. 10 min walk to the night market area. Close to Mt Phousi. Great stay. Thank you Lee and Namkhan. We will stay there again when we come back to Luang Prabang. This hotel is not wheelchair accessible. There are two or three steps to enter the hotel and some rooms are on the 2nd floor with a flight of stairs. Although it is not in a noisy part of town, the soundproofing isn't that great. You can occasionally hear traffic and street noise. Not a big deal to us, but if complete silence matters to you, take note.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good for some of the rooms not all of them
There are but 3 nice rooms in the hotel, those facing the river with balcony. Others I would not recommend. Welcome was great. Breakfast also was nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family run guest house
Nice family run business. The owners and staff are very helpful and friendly.

8/10 Good

Claire, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous service
Great first impressions-fruit juice on arrival, talked through and provided with a local map and all key info given whilst bags taken to our room. Room was fine inside although location wise not the best in the place-we were directly under reception so no view other than the slope leading up to reception, meant we had to keep our curtains closed if we were chilling in the room. Also we didn't have any sort out outside seating area but most other rooms do. Not a big problem and did the job. Nice TV, good range of channels, fridge, good air con, comfy and clean bed. Bathroom didn't drain well so when showering you ended up with lots of water on the floor but other than that all good. Breakfast was good, nice choice and cooked fresh with tea/coffee and a choice of juice. We were pleased overall although felt it was a little expensive. Would stay again. Thanks Namkhan, couldn't really fault the service!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

trent, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel + #1 staff
Staff are SUPER kind! Owners are Vietnamese, and female owner was a pharmacist so she gave us free medicine (that she bought in Vietnam) when my friend got sick!! Was super super nice and didnt accept money when we offered to pay for medicine. All staff are also super kind, especially the female cook. Easily helped book us van tickets to waterfall and airport. Rooms are simple, but clean! Beds and rooms cleaned every day. Free breakfast + juice every morning is tasty! Location is excellent, next to river + mountain, and 5~10min walk to main street. Would highly recommend!!

10/10 Excellent

James, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and location.
Lovely stay! Very convenient for getting around LP. Breakfast was above average with plenty of eggs. Staff super sweet. Prices on tours slightly below average and all went well. Best was the wifi, 7mb down, better than most of cafes in the town and could get work done.

8/10 Good

siu kuen christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
懶人精選
近夜市 對面（就是西普山寺廟）可看日落 房間整潔 早餐好吃
Stayed 4 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service
จองไปห้องเตียงเดี่ยว2เตียง. แต่ไปถึงพนง.บอกหมด แต่เราไม่ยอม พนง.เลยยอมให้นอนคนล่ะห้องกับเพื่อนในคืนแรก เลยถือว่าโอเคร. จริงๆแล้วก็ไม่ดีนะค่ะ แขกจองไปเค้าก็หวังว่าจะได้ตามที่จอง. แต่คุณบอกหมด
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
No good
フロントに常に誰もいないし、呼び出す方法も用意されていない。 また、Hotels.comからの予約が通っていなかった。 そのせいか、あてがわれた１１号室はシャワールームのドアが壊れていて閉まらないまま。 ポット、冷蔵庫、ティッシュボックス無し。 眺望は隣のオープンエアの食堂とお互い丸見え。 朝食はそのオープンエアと言えば聞こえが良いが、バラックのような粗末な場所。 チェックアウトだけは時間厳守で追い出された。 何のホスピタリティも感じられない。 これはホテルとは呼べない、ゲストハウス以下である。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jérôme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 nuits à Luang Prabang
Bel hôtel tout neuf avec une magnifique vue sur la rivière. Excellent petit déjeuner.
Stayed 6 nights in Nov 2017

8/10 Good

Pornwi, Bangkok

Liked: Staff & service, property conditions & facilities, room comfort
ทำเลที่ตั้ง/Staff
- ใกล้ที่ตักบาตรข้าวเหนียวทำให้ไม่ต้องรีบตื่นเช้ามาก ถ้าเดินไปทางซ้ายของ รร. ไม่ไกลมากจะเจอ supermarket มีของขายเยอะเลย - staff ช่วยเหลือให้ข้อมูลการเดินทางอย่างดี และช่วยจัดหารถไปน้ำตกและสนามบินด้วย
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very, very nice staff and perfect location. We had a nice stay and get a lot of good help :)
Stayed 3 nights in Oct 2017

8/10 Good

HYUNGCHAN

Liked: Staff & service, property conditions & facilities, room comfort
방 이 넓고 주변 경치가 좋았습니다.
Stayed 2 nights in Jun 2017

10/10 Excellent

マッコリ, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
川沿いのホテル
他の方のコメントにあったようにホテルと名前がついていますが　作りは個人まりとしたゲストハウスという感じです。部屋は無料でグレードアップされてリバービューの部屋でしたが清潔で景観も最高な部屋でした。スタッフもとても親身に旅行の相談にのってくれ良かったです。次にルアンバパーンに来ることがあったら又ここを利用すると思います。自然も豊かで時間ものんびり動いていて最高の場所でした。
Stayed 2 nights in Jun 2017

10/10 Excellent

Ngoc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good service.
3 nights at this hotel, very good location, staffs are so helpfull. The view is so romantic. strong recommandation to the others.
Stayed 3 nights in Apr 2017

8/10 Good

lee, n

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치도좋고조식도좋고정말친절해요
위치도야시장바로뒷골목이고 푸시산 올라가기도 바로이고 숙소에서보이는강가에내려가서놀아도 물살도빠르고좋습니다 무엇보다도친절해요ㅎㅎ 리버뷰아닌데이튿날방도바꿔줌ㅎㅎ

4/10 Poor

sunna, 서울

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
습기가 많아요
사진으로 건물이 깨끗해보였는데, 낡았어요. 세면대 선반은 기울어진 상태 그대로고. 샤워기들은 녹이 쓴 채 관리가 되지 않았네요. 반지층과 1층인데. 반지층에 묵으니 습기가 넘 많고. 벌레도 넘 많아요. 위치는 유토피아 근처고 야시장과는 좀 떨어져 있어요

6/10 Okay

kae

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Budget Riverside Hotel
Simple place to stay at, convenient enough to get around on foot. Friendly and helpful English speaking staff.

8/10 Good

Christof

Liked: Cleanliness, staff & service, room comfort
Sauberes Zimmer. Etwas viel Lärm in den Zimmern zur Straße hin. Bemühtes und freundliches Personal.

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Ambiance familiale
Bel hôtel, bien situé personnel attentiff qui ont à cœur de bien servir.

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opção, custo e localização
Excelente opção, custo e localização. Recomendo a todos.

6/10 Okay

Verified traveller

Perusmajapaikka. Hinta-laatusuhde kohdallaan. Hyvä aamiainen. Lähellä monia ravintoloita.

10/10 Excellent

sattawat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมพนักงานบริการดีมาก
โรงแรมนี้แนะนำ ถ้ามาเที่ยวหลวงพระบางใกล้สถานที่ท่องเที่ยว ตลาดกลางคืน ใกล้ถนนตักบาตรข้าวเหนียว แต่บางครั้งการสื่อสารอาจไม่เข้าใจกัน แต่มันเป็นลักษณะนิสัยของเขา โดยรวมโอเคมาก

8/10 Good

Toy

Liked: Staff & service
Disliked: Property conditions & facilities
สะบายดีหลวงพระบาง
พนักงานบริการยอดเยี่ยม จนมองข้ามสิ่งอำนวยความสะดวกที่น้อยมาก ในห้องไม่มีหมวกคลุมผม แชมพูสระผม ครีมอาบน้ำ มีแต่สบู่ก้อนเล็ก แต่ก็รู้สึกประทับใจในการบริการที่สุด

6/10 Okay

Verified traveller

Liked: Staff & service
โรงแรมอยู่ใจกลางเมืองเดินทางสะดวก
มีโรงแรมชื่อคล้ายๆกันหลายแห่งทำให้การเดินทางไปโรงแรมช้าไปกว่ากำหนดเพราะหลงไปโรงแรมอื่นอีก 2-3 แห่ง

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
จองแต่ไม่ได้พัก
เนื่องจากห้องเต็ม ถูกย้ายไปอยู่อีกโรงแรมอื่น ไม่มีประสบการณ์ ของโรงแรมนี้

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
スタッフがとても優しくて親切。 朝食がおいしい。

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
屋根裏部屋はおすすめしません
一番グレードの低い部屋を予約したからだと思いますが、案内されたのは屋根裏部屋でした。窓はなく、昼は日光が当たるのに加えてエアコンの調子もよくないので暑いです。オーナーはいい人です。なんでも聞けます。

10/10 Excellent

HYUNJOONG, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in luang Prabang.
It was nice hotel if you consider the price. Quite big enough room for 2 people and you can see river at your room.. However, don't take mini Bus tour to Kuangxi waterfall. Just take tuk-tuk. Driver dropped us far from hotel..

10/10 Excellent

sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel neuf, chambre spacieuse, propre bien équipée
Nous avons passé un très bon séjour à Battambang. Les temples de la ville et en extérieur valent le détour. La ville est très calme. Nous avons apprécié les repas au marché de nuit. Le personnel de la réception a été charmant et nous a aidé dans l'organisation de notre séjour (billets de bus, négociation de prix avec les tuk tuks). Seul défaut : pas de petit dej à l'hotel.

8/10 Good

uaoooau, japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ナムカン川のほとりにある景色の良いホテルです。
スタッフに英語ができる人がおり色々と相談に乗ってくれました。 ただ、ホテルと名がついていますが、ゲストハウスです。

6/10 Okay

Group, PU

Liked: Cleanliness, staff & service, room comfort
Near Phusi Pagoda
Clean room and Near Phusi Pagoda and Employee is nice. Breakfast is good.