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Reviews of Horseshoe Bend Motel

2.5 out of 5
Horseshoe Bend Motel
375 E Main St, Lovell, WY

Reviews

9.8

Exceptional

Rating 10 - Excellent. 106 out of 122 reviews" "
Rating 8 - Good. 11 out of 122 reviews" "
Rating 6 - Okay. 3 out of 122 reviews" "
Rating 4 - Poor. 1 out of 122 reviews" "
Rating 2 - Terrible. 1 out of 122 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eve

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute, quaint, clean place with very helpful and friendly staff!
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Choices are limited in Lovell and this one stands out!
Stayed 1 night in May 2024
Response from Bobbi on 19 May 2024
Thanks Paul! We enjoyed hosting you and look forward to you returning soon.

10/10 Excellent

Karson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gals at the front desk were super friendly and helpful. Recommended a great place to eat and got me all taken care of!
Stayed 1 night in Apr 2024
Response from Bobbi on 2 Apr 2024
Thanks! We so appreciate great guests. We look forward to hosting you again soon. Travel Safe!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bobbi on 21 Mar 2024
Thank You Scott, We so appreciate your amazing review.

10/10 Excellent

Judy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loooove this place!
The motel was cozy. Bobbi and the girls where amazing- everyday my room was serviced.i loved the fact it’s a woman owned and ran by women. It’s a safe environment. All in all my experience at the horseshoe been, Motel was outstanding, and if I ever am in that area again, I will be staying there.
Stayed 4 nights in Jan 2024
Response from Bobbi on 17 Jan 2024
We love hosting such amazing people. We are all looking forward to your next stay. We so appreciate your generosity. Safe travels and we hope to host you again soon.

10/10 Excellent

Judy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Bobbi on 8 Jan 2024
Thanks, Judy! We love hosting such incredible people. I look forward to all your stays. Travel safe and we will see you soon.

10/10 Excellent

Anne, Billings

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, small town friendly, clean, quiet and quirky all make for a charming stay.
Stayed 1 night in Nov 2023
Response from Bobbi on 8 Jan 2024
Anne, Thanks for the amazing review. We look forward to hosting you again soon.

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for us to visit family.
Stayed 3 nights in Oct 2023
Response from Bobbi on 29 Oct 2023
Thanks!! We so appreciate the amazing review.

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful reception / check-in.
Stayed 1 night in Oct 2023

10/10 Excellent

Kenneth

Stayed 3 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Discovered Boutique Hotel
We tried this hotel on a recent vacation after leaving Yellowstone National Park. The room was big and newly remodeled. Our room had two queen beds, desk area with coffee maker, tub/shower, new refrigerator, microwave, and TV. The flooring was wood laminate. Just a gem from the cleanliness to the decorative use of wood in the decor. Ice machine is closer to the office. The manager, Bobbie, was so kind and personable. The office area has many items tastefully displayed for sale. There is a garden area that I explored after learning it was maintained by her father.
Horseshoe Bend Hotel in Lovell, WY
Room 15
Newly remodeled
Lavatory
Stayed 1 night in Oct 2023
Response from Bobbi on 29 Oct 2023
Thanks so much! We appreciate the wonderful review. We look forward to hosting you again soon!

10/10 Excellent

Andria

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Definitely would stand will stay their again!
Stayed 3 nights in Sep 2023
Response from Bobbi on 29 Oct 2023
Andria, We hope we get the pleasure of hosting you again soon.

10/10 Excellent

Loren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have been updated and ours was very clean
Stayed 2 nights in Sep 2023
Response from Bobbi on 29 Oct 2023
Thanks Loren! We look forward to your next visit.

10/10 Excellent

Arthur

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Bobbi on 29 Oct 2023
Wow! Thanks so much Arthur. Hope to see you again very son.

10/10 Excellent

Mary Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Bobbi on 21 Sept 2023
Thank You so much for the amazing review. We hope to see you soon.

10/10 Excellent

Lisa

Stayed 1 night in Sep 2023
Response from Bobbi on 29 Oct 2023
Lisa, Thanks so much. We appreciate the generous review.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly & professional. The rooms have been recently updated and are gorgeous. There were extra touches: bottled water by the coffee maker. Real plant in the room & older towels for clean ups.
Stayed 1 night in Sep 2023
Response from Bobbi on 21 Sept 2023
Thank you Kathy!! We look forward to seeing you very son.

10/10 Excellent

Cyndee

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic owner and extremely clean and comfortable room. Would definitely stay again if in the area!
Stayed 1 night in Sep 2023
Response from Bobbi on 29 Oct 2023
Cyndee, You are pretty fantastic yourself. Please come again real soon.

10/10 Excellent

Nancy, Roseburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this based on other good reviews. Very pleased with all they have done in updating an older motel. They paid attention to detail and the decor, the comfy bed, amenities in the room were all great. We even sat outside in their garden till sunset. I highly recommend this hotel
Stayed 1 night in Sep 2023
Response from Bobbi on 9 Sept 2023
Thanks Nancy! We so loved hosting such amazing guests! Safe travels and see you soon!

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly and clean
Stayed 1 night in Sep 2023
Response from Bobbi on 8 Sept 2023
Thanks Paul! We so appreciate your great review. We look forward to seeing you again soon.

8/10 Good

Becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Bobbi on 29 Oct 2023
Becky, Thanks for such an incredible review. Hope to see you soon.

2/10 Terrible

ben

Stayed 1 night in Aug 2023

10/10 Excellent

Caitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was easy and the room was absolutely beautiful! It was comfortable, very clean, well put together, and quiet. Lovell is a cute town and this was a great place to stay after a wedding we had! Thank you
Stayed 1 night in Aug 2023
Response from Bobbi on 24 Aug 2023
Caitlyn, Thank you for your great review. We look forward to hosting you again real soon.

4/10 Poor

Pennla C

Disliked: Property conditions & facilities
We were not happy with our room. The bed was comfortable however our room had a horrible smell. Also, the bathroom needed to be complete renovated. Only there for one night and not many accommodations to choose from in the area.
Stayed 1 night in Aug 2023
Response from Bobbi on 24 Aug 2023
Pennia C, We are appreciate your review. We are a work in progress and the bathroom renovations are almost complete. We are currently trying to complete the 10 bathrooms left. Summer season delays our progress. We are hoping to complete our entire project by next summer. I wish we wouldn't have been completely booked so you could have experienced a completely remodeled room.

10/10 Excellent

Ehren

Stayed 1 night in Aug 2023
Response from Bobbi on 24 Aug 2023
Thank You for the amazing review!

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay at the Horseshoe Bend Motel. The rooms are renovated, charming and clean! The staff was helpful and friendly. I recommend staying here.
Stayed 2 nights in Jul 2023

8/10 Good

Patricia

Stayed 1 night in Jul 2023

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great little motel. Charming and boutique. Would stay here as often as I can.
Stayed 3 nights in Jul 2023
Response from Bobbi on 21 Jul 2023
Thank You! We hope you do!!!! We so enjoy hosting such wonderful guests.

10/10 Excellent

Maureen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a nicely updated motel with a nice gift shop in the front office. The toiletries were high quality and the linens were soft. It was a great experience!
Stayed 1 night in Jul 2023
Response from Bobbi on 21 Jul 2023
Thank you! Maureen we so appreciate your great review. It's so nice to have such amazing guests. Travel safe and come back real soon.

10/10 Excellent

Kevin

Stayed 1 night in Jul 2023
Response from Bobbi on 21 Jul 2023
Kevin, We so appreciate you taking the time to post such a wonderful review. We look forward to the next visit.

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Bobbi on 21 Jul 2023
George, Thank You! We loved hosting you. See you again real soon!

10/10 Excellent

Renee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms at this vintage hotel are in all being redone, my room coukd have used more plugins, but was cute, clean, and overall a great stay. The owner is very responsive to guests, and has great ideas for the motel's future.
Stayed 4 nights in Jun 2023
Response from Bobbi on 1 Jul 2023
Thanks, I so appreciate it Renee! The plugins have definately been a learning curve!We so look forward to seeing you again real soon.

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a great find! Retro style outside and nicely renovated inside. Very accommodating and charming manager. Also convenient location to Bighorn Canyon another great find!
Stayed 1 night in Jun 2023
Response from Bobbi on 30 Jun 2023
Thanks Nicholas!I so appreciate the amazing review! We hope to see you again soon. Travel safe!

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room leaked during rainstorm
Stayed 3 nights in Jun 2023
Response from Rochelle on 26 Jun 2023
Paul, We are so sorry about the abundance of rain we experienced this week. Unfortunately it was out of our control. We sincerely hoped that you would've accepted our offer to relocate you to one of our other rooms in hopes to improve your stay and to avoid any further issues with flooding under the door due to the extreme amounts of precipitation we have received this week. We are currently working on renewing our parking lot with a fresh touch up. We are praying that the weather will subside so we can continue to make our improvements to our property.We look forward to hosting you in the future, and hope that you enjoy your complimentary candle!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Bobbi on 25 Jun 2023
THANK! We so enjoyed hosting you.Hope to see you real soon!

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
this place was better than all the 5 hotel chains that I stayed at on my vacation.
Stayed 1 night in Jun 2023
Response from Bobbi on 26 Jun 2023
Thanks! Douglas we so appreciate your amazing review. We can't wait for your return. Our team loves hosting such amazing people!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Bobbi on 2 Jun 2023
We loved having you! Hope to see you again real soon. Thanks for the amazing review.

10/10 Excellent

Carl, Reading

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great motel experience, with clean rooms and excellent service. Highly recommended.
Stayed 1 night in May 2023
Response from Bobbi on 1 Jun 2023
Thanks! We so appreciate your amazing review. We look forward to your next stay!

10/10 Excellent

Carrie

Stayed 1 night in May 2023
Response from Bobbi on 19 Jun 2023
Thank you Carrie! We so appreciate your amazing review. We look forward to hosting you again soon!

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was all new and redone. The lady running the place did a nice job foxing up the motel. Additonally, she was super nice and helpful.
Response from Bobbi on 25 May 2023
Thanks Karen! We loved hosting you! We look forward to your return soon!

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s really a nice property and the owner was great.
Stayed 1 night in May 2023
Response from Bobbi on 18 May 2023
Thank you! We so appreciate you staying with us. We look forward to see a lot more of you in the future.

6/10 Okay

Rob

Business traveller
Liked: Staff & service, property conditions & facilities
It was supposed to have included breakfast and it did not.
Stayed 1 night in Apr 2023
Response from Bobbi on 26 Apr 2023
Rob, I appologize for any miscommunication on the offerings of breakfast. We have always done fruit and coffee in our lobby. We are currently upgrading our coffee station.Through our booking agent there is only one option to choose for those particular amenities. I appreciate you taking the time to give us constructive feedback. I removed that option all together as to not create any further confusion in the future for our guests. We do strive daily to make your stay enjoyable as possible and look forward to seeing you again soon.

10/10 Excellent

Angie

Stayed 1 night in Mar 2023
Response from Bobbi on 8 Mar 2023
Thank You! We would love to host you again soon.

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great little place. Would definitely stay again.
Stayed 1 night in Mar 2023
Response from Bobbi on 9 Mar 2023
Thanks! We look forward to hosting your next visit soon.

10/10 Excellent

Caleb

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, well maintained, and very tastefully updated. Had everything needed and nothing not needed. Well done!
Stayed 1 night in Feb 2023
Response from Bobbi on 6 Feb 2023
Thanks, CalebWe so appreciate your review. We look forward to hosting you again soon. Cheers, Bobbi

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are updated and clean, plus they are super cute!
Stayed 1 night in Nov 2022

8/10 Good

melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Pet Friendly
Great place at a good price. Very clean and comfortable. Appreciate the carpet free floors at this pet friendly stay. Will definey keep it on my list for future stays.
Stayed 1 night in Oct 2022
Response from Bobbi on 19 Oct 2022
Thank You so much for the amazing review. We look forward to you returning soon.

10/10 Excellent

SAMUAL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Bobbi on 6 Oct 2022
Samual, I so appreciate your amazing review. We look forward to your next visit.Hope to see you soon.

10/10 Excellent

William

Stayed 1 night in Oct 2022
Response from Bobbi on 3 Oct 2022
Thanks William, We loved being able to host you and look forward to your future visits.