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Hotel Stella

3.0 star property
Hotel with a 24-hour front desk, a short walk to Basilica of the Immaculate Conception

Choose dates to view prices

Photo gallery for Hotel Stella

Reception
Exterior
In-room safe, desk, free WiFi, bed sheets
Breakfast, lunch, dinner served; local cuisine
Lobby
Hotel Stella creates a peaceful city retreat with its garden and library spaces. Travelers can enjoy meals at any time in the on-site restaurant and stay connected with free WiFi. The 24-hour staff helps with everything from dry cleaning to local recommendations.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Free toiletries, hair dryer, towels

Single Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Free toiletries, hair dryer, towels

Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Bidet
Hairdryer
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Quadruple Room

In-room safe, desk, free WiFi, bed sheets

Quadruple Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
Desk
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Twin Room

In-room safe, desk, free WiFi, bed sheets

Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Bidet
Hairdryer
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds
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About the area

Map
9 rue Massabielle, Lourdes, Hautes-Pyrenees, 65103

Getting around

  • Lourdes Station - 18 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 14 min drive

About this property

Hotel Stella

Hotel near Basilica of Our Lady of the Rosary
Close to Basilica of the Immaculate Conception and Massabielle Grotto, Hotel Stella provides a terrace, a garden and a library. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • Buffet breakfast (surcharge), a local area shuttle and smoke-free property
  • 1 meeting room, multilingual staff and a banquet hall
  • A gift shop, a TV in reception and a front desk safe
Room features
All 186 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Daily housekeeping and desks

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; EUR 9 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 538 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 9 for adults and from EUR 9 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Stella Lourdes
Stella Lourdes
Hotel Stella Hotel
Hotel Stella Lourdes
Hotel Stella Hotel Lourdes

Frequently asked questions

Is Hotel Stella pet-friendly?

Yes, cats and dogs are allowed at this property.

What time is check-in at Hotel Stella?

Check-in start time: 2 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Stella?

Checkout is at 11:00 AM.

Where is Hotel Stella located?

Located in the heart of Lourdes, this hotel is within a 10-minute walk of Porte St-Joseph, Basilica of the Immaculate Conception and Basilica of Our Lady of the Rosary. Lourdes Wax Museum and Basilica of St. Pius X are also within 5 minutes. Lourdes Station is 18 minutes by foot.

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Hotel Stella Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 67 out of 175 reviews
Rating 8 - Good. 85 out of 175 reviews
Rating 6 - Okay. 20 out of 175 reviews
Rating 4 - Poor. 1 out of 175 reviews
Rating 2 - Terrible. 2 out of 175 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

JULES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little bit noisy, kids leaving in the opposite building beeing late every nights.
Stayed 3 nights in Sep 2023

6/10 Okay

Jean-Frédéric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RAS
Stayed 1 night in Jul 2023

6/10 Okay

Anna

Ho usufruito solo della prima colazione (scelta non molto varia) il bar mi e parso confortevole sia all interno che all esterno Personale gentile e disponibile. La camera con piccolo corridoio..spazio normale per pochi giorni.il letto con materasso basso non molto comodo
Stayed 3 nights in Jul 2023

10/10 Excellent

Nympha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lila front desk clerk was exceptional. Very nice lady with good attitude towards customers. She helped us from wheelchair to lift / map of Sanctuary Lourdes and taxis.
Stayed 1 night in Jun 2023

8/10 Good

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable bonne ambiance mode à voir pour ceux qui ne mange pas le porc et le boeuf
Stayed 1 night in Sep 2022

8/10 Good

Ruvee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean, staff are friendly, very near to the Basilica. Highly recommended to family. The only thing i can suggest that a sink should be installed inside the toilet area.
Stayed 3 nights in Jun 2022

8/10 Good

Marie Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité prix

Deuxième séjour dans cet hôtel, personnel sympathique, hôtel bien placé et au calme.
Stayed 3 nights in May 2022

10/10 Excellent

ALEXANDRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement très bien situé à deux pas du sanctuaire. Équipe accueillante et tarifs plus que corrects.
Stayed 2 nights in Oct 2021

10/10 Excellent

michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Je déplore seulement un menu unique pour le restaurant.
Stayed 1 night in Sep 2021

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Continuez à bien servir vos clients ainsi.

Tout était bien en ordre. Il n'y a aucune observation négative à formuler.
Stayed 3 nights in Sep 2021

10/10 Excellent

FEWZI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel aimable. Propreté. Chambre agréable. Seul bémol : le café au lait de mauvaise facture. Établissement à recommander.
Stayed 5 nights in Aug 2021

8/10 Good

Marie Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité prix

l'hôtel au calme, belle terrasse, personnel aux petits soins,
Stayed 3 nights in Aug 2021

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Friendly service, lovely people. Though they had a parking garage they advised me to park in a free zone, since I would have had to pay to park in their garage. Very customer oriented, would definitely stop over again. Also located in the heart of the town. Would have explored a bit more, but didn't have the time.
Stayed 1 night in Aug 2021

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beau voyage à Lourdes

Hotel sympathique au cœur de Lourdes et en accès à la basilique et au centre ville.
Stayed 2 nights in Jul 2021

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hôtel, personnel aimable et service irréprochable. Le petit déjeuner continentale est classique mais bon. Chambre spacieuse confortable et bien isolée. L'hôtel est a proximité du sanctuaire et nombre de bons restaurant et transport. Fortement recommande pour un séjour a Lourdes.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bon rapport qualite/prix

Sejour tres agreable dans cet hotel bien situé pres du sanctuaire. Le personnel est tres sympathique et à l'ecoute.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Établissement correct Literie à revoir Personnel du petit déjeuner pas vraiment sympathique
Stayed 1 night in Aug 2020

10/10 Excellent

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très propre et personnel sympathique
Stayed 2 nights in Aug 2020

8/10 Good

Rose Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grande chambre pour 3 spacieuse salle de bain et ww séparés grande douche où il manquait de la pression clim bloquée trop fraîche et tv trop petite Personnel très sympathiques et disponibles Hôtel très bien placé à côté du sanctuaire
Stayed 2 nights in Aug 2020

10/10 Excellent

Christele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Formidable. Christèle

Hôtel très propre, personnel serviable.
Stayed 1 night in Aug 2020

10/10 Excellent

Christele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour. Personnel à l'écoute, les chambres sont propres et bonne literie. Christèle
Stayed 3 nights in Aug 2020

8/10 Good

RL, Los Angeles, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to the grotto. and breakfast is good, typical for this type of hotel.
Stayed 1 night in Oct 2019

10/10 Excellent

Albert, Hacienda Heights, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and the clean room. The breakfast area wasn’t that clean. Also bathrooms were missing some amenities. Staff was very friendly and helpful.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

à éviter si vous souhaitez dormir

Nous n'avons pu pas pu dormir de la nuit car des groupes de jeunes placés à l'étage ont fait du bruit jusqu'à plus de 3 heures du matin. Ne pouvant plus supporter ces tapages, je me suis rendu à l'étage à 2h30 du matin et j'ai demandé aux groupes de jeunes qui courraient dans les couloirs, qui criaient, qui sautaient sur les lits et tapaient les portes de cesser le bruit. Malheureusement le tapage n'a pas cessé... Nous avons indiqué à la personne à la réception que nous n'avons pas pu dormir en raison de tapages nocturnes jusqu'à plus de 3 heures du matin. La réceptionniste nous a répondu ; "ils sont jeunes, à cet age ils ont besoin de s'amuser, il faut être compréhensif". Nous nous sommes trompés, nous ne savions pas que cet hôtel était en réalité une "boite de nuit"... Pour information, j'ai dû reprendre la route le lendemain après-midi et conduire plus de 900 kilomètres sans avoir pu dormir dans un lieu qui devait être un hôtel. Nous avions pourtant payé pour pouvoir dormir. Je déconseille fortement cet hôtel à quiconque souhaite dormir et se reposer.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel est bien situé et rien à dire sur l'hygiène. Personnel accueillant et attentif. Je recommande vivement !
Stayed 2 nights in Sep 2019