Lotus hotels from RM275

"1) The $100 deposit got charged rather than a hold; the staff then printed out a paper saying the charge did not reach the Heritage inn, and charged another $100 from my credit card. 2) When I asked to extend my stay, requested to charge another $100 after charging for another day. I refused to pay $300 for deposit; and exited. 3) Currently, heritage inn has $407 withheld that needs to be refunded. 4) The staff seemed Asian/African but “refused” to cooperate with my stay at Heritage Inn."

"love the king room with balcony, albeit was a bit outdated in the bath. Breakfast was a good selection. Manager and female concierge were helpful. right off the freeway but quiet"

"Great experience"

"Our electricity went out one night, so did the generator. It was a big storm. The staff was very nice. They need more front desk help. Housekeeping was wonderful. They clean beautifully. The room was big. I could live there."

"nice new looking hotel!! Everything was great including breakfast! The only complaint I would have is that there were no drawers in the room to put clothes...?"

"Great location, friendly staff!"

"Amazing getting even just for the night. Definitely gonna go back."

"🙂"

"The hotel I stayed at was amazing, and I will return to it when I visit family again. They don't have a bellman because it's not that type of facility. Despite this, they assisted me with my luggage when I arrived and left. Due to my disability, I am unable to lift my suitcase either from my car or within the hotel. Upon my arrival, they sent someone to assist me, and my suitcase was heavy. He came into my room and put it on the luggage rack. I have no idea what I would have done without their assistance."