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"Hotel staff speak English, the restaurant provides fine dining. The hotel itself is like staying in an art gallery. Even our room had original paintings and chandeliers. The same family has owned this former banana plantation since the 1600’s and built up their art collection since then. The property even has a family chapel that staff will open for you which is filled with artwork. Courtyard and pool area is a lush tropical garden and is very idyllic. Being in the freshwater pool while looking at the garden flowers is very relaxing. The Staff were attentive and anticipated my needs. For example, the front desk manager wrapped my leftover pizza from a local restaurant and delivered it to my room. At breakfast my son and I were provided with cafe con leche without being asked. The hotel is in Tazacorte which is an authentic Spanish town - not touristy at all. Restaurant servers may speak some English but do not expect fluency. There are many dining options and a hypermarket within easy walking distance. I have stayed in many fine hotels but this one would be one of my top recommendations. "

"Everything was great at the hotel from the first day to the last. "

"The staff were excellent. Very friendly & helpful. Great rooftop deck for cocktails. Thanks so much. "

"Room was good and food was very good. Good entertainment shows every evening. Great place. Nice walk (15-20min) to the beach. 20 min the next town. 40 min bus ride to los llanos from fuencaliente. Beautiful island, not too busy in summer, just right for our taste."

"Excellent stay"

"The apartments are very clean. Hotel restaurants are very nice. The bathroom need a little maintenance and modernization. There was a storm brewing and the hotel just left a flyer stating stay indoors a little more information would have been beneficial. "

"Enjoyed our 3 night stay. Modern, clean comfortable room with fantastic views. Staff were friendly and helpful. Food was good generally but grilled meats were chewy. Ample parking at the hotel but for a fee (10 euros/day). However, parking can be found along the road approaching the hotel. Area surrounding the hotel was quiet with few dining options."

"The gardens in which the hotel is built are beyond comparison, a real oasis. The pool is very attractive, with plenty of sunbed area around it. The beach, the local restaurants, the little shops and the bus stop are all very close, and there is a good walking route to the town of Santa Cruz avoiding the main road (50 mins)."

"The location of the hotel was very good for access to local restaurants, the bus stop and a couple of shops including a small Spar and a Hyperdino (which is just a very small convenience store). The staff were very friendly and helpful. The room was fine, but the mattresses on the twin beds were worn through (we could feel the metal of the springs), and the kitchen equipment was rather sparse compared with other similar hotel room kitchenettes (for example no spatula or suitable utensil for cooking in the frying pan, no grater or sieve or vegetable knife)."