Los Cacaos Spa Hotels

"Very good"

"Best place I’ve ever stayed by far. Service like I’ve never experienced in my life. They are so friendly and accommodating. Everything from experiences to rides to different parts of the island are set up by a wonderful ambassador and they are so quick. The resort is beautiful and so many wellness options. The food is also great. I will recommended to everyone I know. I can’t say enough about how incredible it is. I never want to leave."

"The rooms and the hotel were very clean. All the employees were very friendly. ONE VERY PLUS WAS THE PRESIDENT BEERS were fro mte bottle. "

"Our family had an amazing stay at Bahia Principe El Portillo, and I want to highlight the people who truly made our vacation special. Kids Entertainment: My daughter Victoria absolutely loved the activities! A huge thank you to Luisairis, Beba, and Dominga — they are incredibly warm, energetic, and creative. Every day Victoria ran to them with a smile, and we always felt she was safe, engaged, and genuinely happy. For my son Daniel, the entertainment team was fantastic as well. Special thanks to Victor Calois and Barron for their positive energy, fun games, and personal attention. They created a great atmosphere for older kids and made Daniel feel included and confident. Spa Experience: We also visited the spa, and it was wonderful. Esther and Gricel provided excellent service — very professional, gentle, and attentive. After the treatment we felt relaxed and refreshed. Highly recommend! Overall, the hotel has a great family-friendly vibe, clean territory, beautiful beach, and an amazing team that really cares about guests. We are grateful for all the moments they helped create for our children. Would love to return again!"