Lobby sitting area

Reviews of Tarzana Inn

2.5 out of 5
Tarzana Inn
19170 Ventura Blvd., Tarzana, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 419 out of 1000 reviews" "
Rating 8 - Good. 360 out of 1000 reviews" "
Rating 6 - Okay. 134 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 51 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Floyd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there three days and had a wonderful time. The Staff was very helpful when we had an emergency and had to leave one day early. They were very helpful. We will stay there again.
Stayed 4 nights in Apr 2024
Response from Victor Manager on 30 Apr 2024
Thank you for taking the time to write a review of your recent stay at our hotel. We are glad that you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Robert, Nokomis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodations
Stayed 4 nights in Apr 2024
Response from Customer Care Team on 30 Apr 2024
Dear Robert, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Tarzana Inn guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Warm regards,Victor, ManagerTarzana Inn

2/10 Terrible

james

Disliked: Property conditions & facilities
I never checked it Property looked dangerous from outside I did not want to stay there
Stayed 1 night in Apr 2024
Response from Customer Care Team on 30 Apr 2024
Dear James, we are incredibly sorry to hear you found our hotel unappealing and dangerous from the outside. We apologize profusely for all our shortcomings that derailed your guest experience! We’d like to know your insights and valuable suggestions regarding the areas where you feel improvement is the need of the hour. Please feel free to reach out to us with your feedback. We hope to provide you with an excellent Tarzana Inn service in the future!Warm regards,Victor, ManagerTarzana Inn

10/10 Excellent

Jonathan, Bakersfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to freeway .
Stayed 1 night in Apr 2024
Response from Victor Manager on 15 Apr 2024
Thank you for taking the time to review our establishment. We are delighted that you gave us a perfect score, which indicates that you thoroughly enjoyed your stay. We hope that you will stay with us again in the future.

10/10 Excellent

Maritza, Salinas

Travelled with family, Travelled with family and small children
Liked: Amenities
Great stay
Stayed 1 night in Mar 2024
Response from Victor Manager on 8 Apr 2024
Thank you for taking the time to write a review of your stay at the Tarzana Inn. We are very happy that you enjoyed your stay and would love to have you back again soon.

8/10 Good

Karalyne Moira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and nice. The power went out for the whole block, and the receptionist was very knowledgeable and let us know when it would be back. The
Stayed 2 nights in Mar 2024
Response from Victor Manager on 1 Apr 2024
Thank you for your review. I apologize for the inconvenience of the power outage during your stay. I appreciate your patience and understanding.

6/10 Okay

Bryan

Travelled with partner
Easy access off Ventura Blvd. Nice boxed breakfast included. Room was clean. Loud TV sound from next room until the wee hours. Check-in required scanning your drivers license (not the same as recording license number). Bed was very hard. Pillows even harder. Nice shower but low water pressure.
Stayed 1 night in Mar 2024
Response from Victor Manager on 1 Apr 2024
Thank you for writing us a review. We appreciate your feedback. We regret that you experienced some inconvenience during your stay. We are sorry for the inconvenience and will work on improving our services.

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Victor Manager on 1 Apr 2024
Thank you for taking the time to write a review of our hotel. We appreciate your feedback and will use it to improve our services.

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great always
Stayed 1 night in Mar 2024
Response from Victor Manager on 25 Mar 2024
Thank you for the review and thank you for always staying with us.

10/10 Excellent

john p

Stayed 1 night in Mar 2024
Response from Customer Care Team on 13 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place..
Stayed 1 night in Mar 2024
Response from Victor Manager on 18 Mar 2024
Thank you for taking your time to review us and we are very glad that you thoroughly enjoyed your stay.

10/10 Excellent

Shiraaz

Stayed 1 night in Mar 2024
Response from Customer Care Team on 5 Apr 2024
Dear Shiraaz, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Tarzana Inn guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Warm regards,Victor, ManagerTarzana Inn

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, bed and bathroom.
Stayed 3 nights in Mar 2024
Response from Victor Manager on 6 Mar 2024
Thank you for taking out your time to review us!

10/10 Excellent

RuthAnn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly.
Stayed 1 night in Mar 2024
Response from Victor Manager on 4 Mar 2024
Thank you for the review!

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay at Tarzana Inn every year. Service is excellent and the rooms clean and comfortable. This year, we had a TV that went on the blink, but it was fixed very quickly. Thank you!
Stayed 3 nights in Feb 2024
Response from Victor Manager on 1 Mar 2024
Thank you for the review and we look forward to having you stay with us again in the future!

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service
I won’t recommend this place, when we stayed a wedding ring was lost the very next day, I was going to file a police report and all the sudden the ring appeared after I did the check out, they said it was on the bed but that was a lie, I checked my bed and the whole room including the manager and the cleaning people, but there was this lady that didn’t show up the whole week and the day I left that they the ring appeared, please be aware of this place I do not recommend anymore!!!!
Stayed 5 nights in Jan 2024
Response from Customer Care Team on 27 Feb 2024
Dear Omar, we're deeply sorry to hear about your experience during your stay. The loss of your wedding ring is concerning, and we understand the distress it must have caused. Our team takes matters of security and guest satisfaction very seriously, and we assure you that we will thoroughly investigate this matter. We assure you we will take strict action if it is found any of our employees were involved in this episode. Please accept our sincerest apologies for any inconvenience caused, and we appreciate your feedback as it helps us to improve our services and maintain the trust of our guests.Warm regards,Victor, ManagerTarzana Inn

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Friendly staff
Stayed 1 night in Feb 2024
Response from Customer Care Team on 27 Feb 2024
Dear Debby, it's our absolute pleasure to know you loved your stay with us at the Tarzana Inn. We strive to provide excellent value to our guests through our pleasant property conditions and friendly staff services. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to Los Angeles.Warm regards,Victor, ManagerTarzana Inn

10/10 Excellent

Mario

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Staff very professional
Stayed 2 nights in Feb 2024
Response from Customer Care Team on 19 Feb 2024
Hi Mario, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our professional customer service. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at the Tarzana Inn with the finest of our amenities and resources!Warm regards,Victor, ManagerTarzana Inn

8/10 Good

Marjorie, Fresno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t expect much for the property but it was pretty nice. And the grab and go bfast isn’t bad. I would stay again.
Stayed 2 nights in Feb 2024
Response from Victor Manager on 14 Feb 2024
Thank you for the review. We are happy you were pleasently surprised.

10/10 Excellent

Ellis, Norco

Liked: Cleanliness, staff & service, property conditions & facilities
Easy checkin and access
Stayed 1 night in Feb 2024
Response from Victor Manager on 12 Feb 2024
Thank you for the review. We are glad you enjoyed the quick check-in.

8/10 Good

louisa

Stayed 2 nights in Jan 2024
Response from Customer Care Team on 21 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Victor Manager on 29 Jan 2024
Thank you for the review!

10/10 Excellent

William

Travelled with family
Our second time here!
Slept fantastic for 5 days! Comfortable beds! Everything was very clean except the floors. Our socks were dirty on the bottom.
Stayed 5 nights in Jan 2024
Response from Victor Manager on 25 Jan 2024
Sorry about the floor but we are glad you enjoyed your stay! We will work better no making sure no other guest experiences that again

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Response from Customer Care Team on 22 Jan 2024
Dear Gregory, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Tarzana Inn guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Warm regards,Victor, ManagerTarzana Inn

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff member
Staff was awesome and super quick. For sure the best inn ive stayed at and better than most hotels especially for the price
Stayed 1 night in Jan 2024
Response from Customer Care Team on 16 Jan 2024
Dear Jesus, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at the Tarzana Inn. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our lovely accommodations and incredible customer service makes us very pleased. We hope there were no lapses during your stay. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Warm regards,Victor, ManagerTarzana Inn

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Customer Care Team on 12 Jan 2024
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, the rooms and property were very clean. Close to restaurants, medical and shopping. Price was perfect too!
Stayed 1 night in Jan 2024
Response from Victor Manager on 11 Jan 2024
Thank you so very much for the review! We are glad you enjoyed your stay

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023
Response from Victor Manager on 10 Jan 2024
Thank you for the wonderful review.

10/10 Excellent

Lucas

Stayed 1 night in Dec 2023
Response from Customer Care Team on 25 Jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Maria THERESA

Stayed 1 night in Dec 2023
Response from Customer Care Team on 9 Jan 2024
Dear Maria, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at our hotel. We strive to achieve maximum guest satisfaction at the Tarzana Inn, and your rating indicates the quality of our facilities and services. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Warm regards,Victor, ManagerTarzana Inn

10/10 Excellent

cory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and safe. Nice property
Stayed 1 night in Dec 2023
Response from Victor Manager on 4 Jan 2024
Thank you for taking your time out to review us. We are very happy you enjoyed your stay.

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the large clean room and friendly staff. Only drawback to Inn is that it is next to a busy street so there are road noises heard inside the room.
Stayed 3 nights in Dec 2023
Response from Victor Manager on 4 Jan 2024
Thank you for taking your time out to review us. We are very happy you enjoyed your stay.

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hideaway
Clean comfortable stay near lots of shops and food outlets.
Stayed 1 night in Dec 2023
Response from Customer Care Team on 2 Jan 2024
Dear Stephen, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean, comfortable, and convenient accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at the Tarzana Inn on your next visit!Warm regards,Victor, ManagerTarzana Inn

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Victor Manager on 29 Dec 2023
Thank you for taking out your time to review the hotel.

10/10 Excellent

Warren, Bernalillo

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Victor Manager on 29 Dec 2023
Thank you for taking out your time to review the hotel.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This is the second time staying at this hotel. While it is an older hotel, the rooms have been redone, it is clean, comfortable and the staff is very friendly. They don't have breakfast, but they have to go boxes. The only thing is since it is an older hotel there is no elevator, so keep that in mind. There is a great small restaurant open for breakfast and lunch just across the street on the SW corner called The Little Cafe that has been there since 1982. Great place. There is also IHop within walking distance. Our daughter lives close in Reseda so it works well. Will stay here again. I only took one photo of the pool when it was raining.
Stayed 4 nights in Dec 2023
Response from Victor Manager on 26 Dec 2023
Thank you for taking out your time to review us and we look forward to having you stay with us again!

6/10 Okay

Mary

We stayed in the bottom floor close to the office. We heard water moving through the pipes anytime some went to the bathroom or took a shower. The bed was conformable. Enjoyed the hot water shower. Just kept hearing the noisy pipes.
Stayed 1 night in Dec 2023
Response from Victor Manager on 26 Dec 2023
Thank you for taking out your time to review us and we will look into the matter of the pipes making noise. We are glad you enjoyed your stay otherwise.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Victor Manager on 26 Dec 2023
Thank you for taking out your time to review us!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Customer Care Team on 19 Dec 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 Poor

David

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Victor Manager on 15 Dec 2023
Apologies if you did not enjoy your stay. We try our best to better ourselves and it would be appreciated if we could know what we can improve upon.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were people up all night screaming outside of the room and the people above my room were stomping all night until 5am 😕 so I didn't sleep. I just wish I would have had better rest.
Stayed 1 night in Dec 2023
Response from Victor Manager on 11 Dec 2023
Sincerely apologize about any guest noise disturbance but should you decide to stay with us again and if the same incident happens do give us a call at the front desk and we'll see to it that it stops immediatley.

10/10 Excellent

Narinder

Stayed 1 night in Dec 2023
Response from Victor Manager on 11 Dec 2023
Thank you for the review! We always appreciate you staying with us.

10/10 Excellent

Joni

Stayed 2 nights in Dec 2023
Response from Customer Care Team on 2 Jan 2024
Dear Joni, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at the Tarzana Inn. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Warm regards,Victor, ManagerTarzana Inn

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Customer Care Team on 12 Dec 2023
Dear Alex, we are happy to have hosted you and served you well at the Tarzana Inn. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Warm regards,Victor, ManagerTarzana Inn

10/10 Excellent

Olga

Stayed 1 night in Dec 2023
Response from Victor Manager on 11 Dec 2023
Thank you for the review!

2/10 Terrible

John

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
No hot water
Stayed 1 night in Dec 2023
Response from Victor Manager on 5 Dec 2023
Our most sincere apologies. The water heater went out that same night but we did fix it and have it restored in the morning. Aagain our apologies if this created an inconvenince during your stay.

2/10 Terrible

Austin

Stayed 1 night in Nov 2023
Response from Customer Care Team on 5 Dec 2023
Dear Austin, thank you for rating our facilities and sharing how the guest experience was for you. We apologize for everything that made your stay an uncomfortable experience. Customer service is of utmost importance to us, and we are disheartened not to have met your expectations. We are sorry if any of our facilities or amenities were outdated or needed to be upgraded. Our management will not shy away from making improvements to enhance the overall guest experience at our establishment. While it is disappointing to learn that you did not enjoy a memorable stay with us, we hope to host you again with all our services working in your favor. Warm regards,Victor, ManagerTarzana Inn

8/10 Good

DIANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like to stay in Tarzana Inn, the only problem that I have was the noise at night. They put me in a room near the street and it was difficult to sleep well.
Response from Customer Care Team on 28 Nov 2023
Dear Diana, we appreciate your feedback and for sharing your preference to stay at the Tarzana Inn. We apologize for the noise issue you experienced and regret the disruption caused to your sleep. Please let us know your room preferences in advance, and we'll do our best to accommodate you more comfortably in the future. Thank you for choosing us, and we hope to welcome you back soon.Warm regards,Victor, ManagerTarzana Inn

8/10 Good

Martin B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Customer Care Team on 19 Dec 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Vidal

Liked: Staff & service, property conditions & facilities
Nioisr
Stayed 1 night in Nov 2023
Response from Customer Care Team on 28 Nov 2023
Dear Vidal, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to Los Angeles so we can deliver an incredible Tarzana Inn guest experience!Warm regards,Victor, ManagerTarzana Inn