Thank you for sharing your feedback, Desire. While we appreciate your compliments on our bathroom setup, we sincerely apologize for the shortcomings you experienced during your stay. We regret any inconvenience caused by the size of the beds and any concerns regarding the door of your room. We understand the frustration caused by the construction noise, and while this is beyond our control, we regret any disturbances you encountered. Our team is always happy to deliver a white noise machine and earplugs to aid sleep. We apologize for the delay in providing extra towels and any issues caused by our late checkout policy and parking situation. Your comments are important to us, and we'll address them with our team to improve our services and amenities for future guests. We hope to have the opportunity to welcome you back in the future for a more seamless visit.

Hi Liliana, we're sorry you were disappointed in your stay. This location is prone to noise — our team is always happy to deliver a white noise machine and earplugs to aid sleep. We hope to host you again soon for a more peaceful visit.

Hi Adrian, thanks for staying with us. This property only has paid valet parking, but we're sorry for any confusion. Next time, we'd be happy to review the parking options at any of our properties with you. We hope to host you again soon.

Hi Preetinder, your honest feedback is important to us. We're sorry for any confusion with room cleanings. We offer guests the ability to book housekeeping services on demand for a nominal fee. This ensures guests can enjoy an uninterrupted and sustainable stay. Our team would've been happy to deliver a white noise machine and earplugs to aid sleep. Dealing with pests in your space is certainly frustrating, and we apologize for that experience. We are reviewing this space with our team to ensure all cleaning procedures are being followed. We hope to show you a better experience next time.

Hi Lucia, your honest review is appreciated. We're sorry your stay was disappointing. Please accept our apologies for the confusion regarding our self-service style of property. We'll work to improve our communication regarding this. If you decide to stay with us again, we'd love to show you a more seamless visit.

Hi Elijah, we're sorry your space wasn't cleaned to our standards. This is one of our top priorities, and we're sorry for falling short. We'll review our procedures with our team to ensure a better experience for our guests. We hope to make it up to you at a future visit.

Hi Jamilah, thank you for leaving a review. We’re sorry you were unsatisfied with your stay. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

Hi Cristina, thank you for leaving a review. We’re sorry you were unsatisfied with your stay. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

Hi Anna, thank you for leaving a review. We’re sorry you were unsatisfied with your stay. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

Hi Aguek, we charge guests incidental deposits for cases like these. If you have further questions about the charge here, please don't hesitate to reach out.

Hi Estefania, we're sorry the construction noise was disruptive. Our team would've been happy to deliver a white noise machine to aid sleep. Should you decide to give us another chance, we'd love to show you a more restful visit.

Hi Jasmine, thank you for leaving a review. We’re sorry you were unsatisfied with your stay. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

Hi Karen, thanks for staying with us again and providing feedback. It saddens us that your recent stay was disappointing. The noise at this location can be significant due to the airport, construction, and nightlife. Our team is always happy to deliver a white noise machine and earplugs to aid sleep. Should you decide to stay with us again, we'd gladly recommend a quieter location.

We apologize for the inconvenience you experienced during your stay, Brittany. We're sorry for the noise disruption caused by the elevator. We understand how important a peaceful environment and attentive service are for our guests — our team would've been happy to deliver a white noise machine and earplugs to aid sleep. Thank you for letting us know about your check-in. This falls short of the high standards we strive for, and we're sorry for the trouble. We'll review our procedures with our team to ensure a higher level of care is met. Should you decide to give us another chance, we'd love to make it up to you.