Pillow-top beds, desk, iron/ironing board, free WiFi

Reviews of Rodeway Inn & Suites

2 out of 5
Rodeway Inn & Suites
9130 Alondra Blvd, Bellflower, CA

Reviews

7.2

Good

Rating 10 - Excellent. 176 out of 521 reviews" "
Rating 8 - Good. 129 out of 521 reviews" "
Rating 6 - Okay. 82 out of 521 reviews" "
Rating 4 - Poor. 56 out of 521 reviews" "
Rating 2 - Terrible. 78 out of 521 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro, Paramount

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 1 night in Apr 2024
Response from Customer Care Team on 1 May 2024
Dear Alejandro, Thanks for the Awesome review - we Appreciate it! see you next time

10/10 Excellent

Jose De Jesus

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bad experience
Stayed 1 night in Apr 2024
Response from Customer Care Team on 29 Apr 2024
Dear Guest, We appreciate reviewing your stay! - Take care

2/10 Terrible

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Apr 2024
Response from Customer Care Team on 23 Apr 2024
Dear Guest, we appreciate your stay with us and the review, But we are slightly confused about the rating and comments, we would like to improve on our follies so we can accommodate you in the best possible way on your next visit. Please do not hesitate to contact us. - Take Care

10/10 Excellent

Alejandro, Paramount

Stayed 1 night in Mar 2024
Response from Customer Care Team on 25 Apr 2024
Dear Alejandro, Thanks a lot for the review! See you soon - Take care!

10/10 Excellent

Alejandro, Paramount

Stayed 1 night in Apr 2024
Response from Customer Care Team on 25 Apr 2024
Dear Alejandro, Thanks a lot for the review! See you soon again - Take care!

10/10 Excellent

Mac

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Care Team on 13 Apr 2024
Dear Guest, Thank you for the review, Take Care!

8/10 Good

Bhagwant Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Care Team on 12 Apr 2024
Dear Bhagwant, Thank you for choosing our establishment and we would like to accommodate you again in the best possible way. Thank you for the review - Take care!

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only think I dint like the bed to noise
Stayed 2 nights in Apr 2024
Response from Customer Care Team on 9 Apr 2024
Dear Martha, we appreciate you choosing our establishment and giving us a review. We understand several things did not go as expected, rest assured this matter will be handled and on your next visit we will accommodate you in the best way possible, Till next time!

10/10 Excellent

Danielle

Travelled with partner
Liked: Amenities
I liked that the rooms were very nice and clean we had a very good and comfortable stay.
Stayed 3 nights in Mar 2024
Response from Customer Care Team on 8 Apr 2024
Dear Guest, we appreciate the review and hope to accommodate you again soon! - Take care!

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jay on 25 Mar 2024
Dear Cecilia,Thank you for your positive response regarding our cleanliness and quality of customer service provided by my well-trained staffs.Thank youJay

10/10 Excellent

Alejandro, Paramount

Great
Stayed 1 night in Mar 2024
Response from Customer Care Team on 18 Mar 2024
We appreciate your stay Alejandro, See you soon!

10/10 Excellent

Jorge

Stayed 1 night in Feb 2024
Response from Customer care team on 21 Mar 2024
Thanks a lot for the review Jorge

2/10 Terrible

Alexandria

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like it
Stayed 1 night in Feb 2024
Response from Jay on 26 Feb 2024
Dear Guest,Thank you for responding. We value responses received from valuable guest like yourself, and strive to improve the quality of service we provide in the rooms as well as behind the desk. We are extremely sorry if you are not satisfied for any reason and assure you we shall work on our follies to provide better guest satisfaction in the futureRegards,Jay

10/10 Excellent

Jorge

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Jay on 5 Feb 2024
Dear JorgeThank you for your positive response.RegardsJay

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible /stay away dirty
This place was terrible the sheets were stained big stains housekeeping did a terrible job there is no internet there is no iron /iron board , heater did not work and it was getting could remote control was not cleaned there was red sauce on it owner needs to inspect these rooms he did give us another room but that bed had food crumbs
Stayed 2 nights in Jan 2024
Response from Customer Care Team on 2 Feb 2024
Dear Guest, we are extremely disappointed that your stay was unpleasant, although we can assure you our services are continuously monitored, revised, and improved and your review helps us enormously to train our personnel and pinpoint our follies, we appreciate you for the review, please do not hesitate to contact us, we would like to accommodate you in the best possible way in your next visit. Take Care!

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Safe place
Stayed 1 night in Jan 2024
Response from Customer Care Team on 30 Jan 2024
Hey Stella, Hope the RV is working out great for you! However, we are always happy to accommodate you - See you next time when you are in town - Take Care!

6/10 Okay

Jovia Lilian

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Care Team on 30 Jan 2024
Dear Jovia, we appreciate you rating your stay with us, Do not hesitate to contact us to know where we can keep improving our services and accommodate you in the best possible way on your next visit. Take Care!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Customer Care Team on 30 Jan 2024
Dear Guest, Thank you very very much for the review!

10/10 Excellent

Stella

Excellent customer service clean
Stayed 7 nights in Jan 2024
Response from Customer Care Team on 19 Jan 2024
Hey Stella, Thank you very much for the perfect rating, Hope we accommodate you again and have you feel at home. See you next time! - Take Care

8/10 Good

Edward

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Quiet, heater was working well. Only one towel for two people, hot water was not that hot.
Stayed 1 night in Jan 2024
Response from Customer Care Team on 12 Jan 2024
Hey Edward, We appreciate reviewing your stay, We take our guests' feedback to continuously improve our services, We hope we can accomodate you again and get that perfect rating, See you next time!

10/10 Excellent

Emillie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Customer Care Team on 9 Jan 2024
Thank you Emillie for the review, We appreciate you and hopefully, we can accomodate you again very soon.- Take care!

2/10 Terrible

amanda

Travelled with partner
Disliked: Staff & service, amenities
The room i booked was unavailable and we had to settle for something else. Hotel is clean and quiet though.
Stayed 2 nights in Dec 2023
Response from Customer care Team on 6 Jan 2024
Dear Amanda, We are extremely disappointed that you had to settle for a different room, We are working on this case scenario so it does not ever repeat. Thank you for your stay and review, Hope we can accommodate you better next time. - Take care

8/10 Good

Luis A Tadeo

Stayed 1 night in Dec 2023
Response from Customer care Team on 6 Jan 2024
Dear Luis, Thank you for taking the time and rate your stay. we strive to accommodate our guests in the best way possible. Hope to see you again soon.

10/10 Excellent

Jake

Stayed 2 nights in Dec 2023
Response from Customer care Team on 30 Dec 2023
Hey Jake, Thanks a lot for the review, Happy Holidays!

10/10 Excellent

Geraldine

Stayed 1 night in Dec 2023
Response from Customer care team on 13 Dec 2023
Wow, we appreciate your time to give us a perfect rating! hope to see you soon. Take care.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer care team on 9 Dec 2023
Hey daniel, we appreciate your review, Hope to see you soon, Take care!

10/10 Excellent

Angelica, LONG BEACH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good friendly
Stayed 1 night in Dec 2023
Response from Jay on 5 Dec 2023
Dear Guest,Thank you for your positive response regarding our cleanliness and quality of customer service provided by my well-trained staffs.Thank youJay

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and near where I was visiting…mbb
Stayed 1 night in Nov 2023
Response from Customer Care team on 29 Nov 2023
We appreciate your stay and we hope to accommodate you soon again, Take care!

4/10 Poor

Joshua

Stayed 1 night in Nov 2023
Response from Customer care team on 20 Dec 2023
Dear Joshua, we strive to accommodate our guests in the best way possible, we would like to hear more from you regarding your experience with us, so please do not hesitate to contact us.

10/10 Excellent

Alejandro, Paramount

Liked: Amenities
Great for the price. That’s all you need to know really…
Stayed 1 night in Nov 2023
Response from Customer Care team on 29 Nov 2023
Thanks a lot Alejandro!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Customer Care team on 29 Nov 2023
Thanks a lot, Thomas!

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great
Stayed 2 nights in Nov 2023
Response from Customer Care team on 29 Nov 2023
Thanks a lot, Sylvia, See you next time!

10/10 Excellent

Alexandra

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Customer Care Team on 1 Nov 2023
Dear Guest, We appreciate your stay with us and the review, hope we can accommodate you again soon! - Take care

10/10 Excellent

Robert

Stayed 1 night in Oct 2023
Response from Jay on 5 Nov 2023
Thank you for your positive response

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Shower curtain had holes and also the bed sheets had holes other than that it was ok
Stayed 1 night in Sep 2023
Response from Customer Care Team on 4 Oct 2023
Dear guest, we really appreciate your review as it serves for improvement, we hope to accommodate you soon with all the details taken care of - Take care!

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
There were roaches in the room
Stayed 1 night in Sep 2023
Response from Customer Care Team on 27 Sept 2023
Dear Guest, We apologize for the inconvenience and we really appreciate your review, this is one of the ways we improve our services constantly, and we hope to accommodate you again with improvements, Take care

6/10 Okay

Carolina

Travelled with family
Stayed 1 night in Sep 2023
Response from Customer Care Team on 27 Sept 2023
Dear Guest, we really appreciate your review, this is one of the ways we improve our services constantly, we would like to know more, do not hesitate to contact us, we hope to accommodate you again soon, Take care

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2023
Response from Customer care team on 22 Sept 2023
Hey Pete, Thanks for the perfect rating, see you next time!

10/10 Excellent

Anthony

Stayed 7 nights in Sep 2023
Response from Customer Care Team on 13 Sept 2023
Dear Guest, We appreciate the perfect rating and hope to see you soon! Take Care.

10/10 Excellent

deangelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and enjoy the personal touch, they are better that most brands by choice and they seem to work hard at improving service..
Stayed 1 night in Sep 2023
Response from Customer Care Team on 9 Sept 2023
Really appreciate the review! See you next time.

10/10 Excellent

Blanca

Stayed 1 night in Aug 2023
Response from Customer care team on 18 Sept 2023
Dear guest, we really appreciate you taking the time to review your stay, We hope to see you again very soon, Take care!

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable and the shower was great! Room a little old (needs a paint job) and I found a used rag from previous guest behind the shower curtain.
Stayed 1 night in Aug 2023
Response from Customer Care Team on 18 Aug 2023
Hey Ryan, we really appreciate your review, rest assured we will make improvements on the details mentioned and accommodate you better next time you stay with us, Thank you very much, and take care

2/10 Terrible

tyree

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else
Let me start with the worse thing first. THIS PLACE HAVE ROACHES!!! I REPEAT, THIS PLACE HAVE ROACHES!!! The trash cans outside is overflowing, cigarette butt on the grounds and on the staircase, inside the room.. its a hole in the wall closet, with only 2 hanger. The bed was uncomfortable, the bath towels was old and hard, there no iron ate ironing board in the room. I think they deactivate the room key on purpose because i sent out a review while i was still in the room. After i left the room i checked my credit card to make sure i got my 100.00 dollar deposit back, only to finded out they charged a extra 115.81 ontop of the room fee and the deposit. I got both refunded, but still shouldn't happen. First night it was so noises outside it was hard to sleep. Now this is not there fault, but some lady was screaming like she was getting beat up the second day there. This place was so bad that i almost lost my girlfriend for booking this room. That my fault because i thought this was a different hotel and i didnt read the reviews before i booked it. Book here at your own risk is what im telling you.
Stayed 3 nights in Aug 2023
Response from Customer Care Team on 2 Sept 2023
I am very disappointed to hear that you found our service to be below your standards. We take reviews from our Guests very seriously to continually improve our services, hope we can accommodate you better next time. Take care!

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Customer Care Team on 18 Aug 2023
Hey Erick, Thanks for the perfect rating, hope to see you again! - Take care

2/10 Terrible

Blythe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Customer Care Team on 14 Aug 2023
Dear Blythe, We believe you could not make it and stay with us, out of courtesy 100% refund was carried out, please do not hesitate in contacting us to discuss any of the inconveniences

10/10 Excellent

Jacqueline Cartagena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Customer care Team on 10 Aug 2023
Thank you for the perfect rating Jacqueline, hope to see you soon!

4/10 Poor

Deyci, N. Las Vegas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we did the check in was fast and friendly it was around 4:30 and they barely were cleaning the room, but we were inside the floor was dirty they didn’t mop and dust in the tables We didn’t like the pillows The bathroom smell bad The key card didn’t work well We have to change every day The TV didn’t turn on with the remote Low pressure in the shower head The room didn’t have iron
Stayed 3 nights in Jul 2023
Response from Customer Care Team on 31 Jul 2023
Dear guest, We apologize for the inconvenience and that your stay was not satisfactory, Rest assured we take reviews from our valued customers very seriously and work on them diligently. Hope we can accommodate you better next time, till then Take Care!

8/10 Good

Mariela

Stayed 2 nights in Jul 2023
Response from Customer Care Team on 14 Aug 2023
Dear Mariela, thank you for the review, We would like to accommodate you better in your next visit, hope to see you again.

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accommodating
Stayed 1 night in Jul 2023
Response from Customer Care Team on 22 Jul 2023
Dear guest, Thank you very much for the review. Hope to see you soon, Take Care!

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2023
Response from Customer Care Team on 31 Jul 2023
Dear Guest, Thank you for the review, Best regards!