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Cleanliness and service were really good. Breakfast was fresh and full of options. Kids loved the pool area with hot tub. Overall I really enjoyed my stay there. We stayed for a week and will definitely recommend this hotel to stay in.
Dear Nico, Thank you for acknowledging our outstanding service at Residence Inn Los Angeles Redondo Beach. We are committed to providing an exceptional experience for every guest, and we are thrilled we exceeded your expectations. We hope to see you again soon.Kindly,Galen M.,General Manager
Dear Sravan, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you liked your stay. It was our pleasure hosting you at Residence Inn Los Angeles Redondo Beach; we hope to see you again soon.Kindly,Galen M.General Manager
8/10 Good
Grace, Prince Albert
17 Apr 2024
Liked: Cleanliness, staff & service
Hotel was nice.
Grace
Stayed 3 nights in Apr 2024
Response from General Manager on 18 Apr 2024
Dear Grace, We are happy you chose Residence Inn Los Angeles Redondo Beach for your recent visit to Los Angeles. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Kindly, Galen M. General Manager
Dear Katiria, Thank you for sharing your experience at the Residence Inn by Marriott Redondo Beach. We are glad you enjoyed your stay and look forward to being of service in the future if your travels may permit.
The location is very close to the beach without the party crowds, the staff was great and the property is well taken care of.
Reyna
Stayed 1 night in Apr 2024
Response from Eric R. on 15 Apr 2024
Dear valued guest, Thank you for taking the time to share feedback of your most recent stay. We are glad that you were able to enjoy your stay at the Residence Inn Los Angeles Redondo Beach. We look forward to welcoming you back when you travels may permit.
I left a pair of brand new baby shoes in the room, and the staff stole the shoes and said there were nothing in the room when I went back to grab them
Michelle
Stayed 2 nights in Apr 2024
Response from General Manager on 30 Apr 2024
Dear Michelle, Thank you for being our guest and for your constructive comments. We truly regret to hear about baby shoes that were misplaced during your travels. If lost items are found in the hotel, our staff is dependable and well-trained in the proper procedures to follow. We continuously strive to maintain a secure environment for all guests and their belongings, with protocols in place for managing and safeguarding property within our premises. We value your feedback as it plays an essential role in our ongoing efforts to enhance our guest experience. Thank you again for staying with us, and we hope you will revisit the next time you are in our area.Kindly, Galen M. General Manager
Dear valued guest, Thank you for taking the time to share feedback of your most recent stay. We are glad that you enjoyed your stay, we will ensure to share your feedback with our team.
Great hotel. It’s really nice to have a full kitchen and sitting room. Feels much more like an apartment then a hotel room.
Suzanne
Stayed 3 nights in Mar 2024
Response from General Manager on 11 Apr 2024
Dear Suzanne, Thank you for choosing Residence Inn Los Angeles Redondo Beach and for your kind feedback. We are pleased to know that you loved our beautiful property as well as our comfortable accommodations with a well-equipped kitchenette. It was a pleasure having you as our guest, and we look forward to welcoming you back soon.Kindly, Galen M. General Manager
Every person at the front desk was nice and very helpful. Very easy check in and out, breakfast was definitely on the better end and staff was very thorough in keeping people safe and making sure we were comfortable. Rooms are massive for a hotel with a full kitchen. Would definitely return.
Samantha Austin
Stayed 3 nights in Apr 2024
Response from Eric R. on 10 Apr 2024
Dear Samantha, Thank you for taking the time to share feedback of your most recent stay. We are so glad to hear that our amazing staff was able to ensure that you were able to absolutely enjoy your stay with us. I will ensure to share your feedback with our staff as we always look to provide true hospitality to our most valued guest such as yourself.
Dear Matthew, Thank you for taking the time to share feedback of your most recent stay. We are glad that you enjoyed your stay and will ensure to share to our staff of your experience with our amazing staff.
It is 10 mins drive from very nice beach. Gas and food places are also close by.
Virenderjit
Stayed 2 nights in Apr 2024
Response from Eric R. on 8 Apr 2024
Dear Virenderjit, Thank you for taking the time to share feedback of your most recent stay. We are glad that you were able to enjoy your stay and also our local area stores and shops. We look forward to welcoming you back again when your travels may bring you back to the hotel.
Dear Cody, Thank you very much for taking the time to share feedback of your most recent stay. We apologize about any inconveniences due to fire alarm going off. Although we know that it may be an inconvenience we take safety and well being of our guest very seriously, although alarms were set off due to smoke our system is developed to protect each and every guest. If we may be of any assistance now or in the future please let me know.
Dear Ying, Thank you for choosing Residence Inn Los Angeles Redondo Beach for your recent visit to Los Angeles. We are pleased to know that we exceeded all of your expectations and that you loved our convenient location. We are also glad that you enjoyed our delicious breakfast provided at our in-house restaurant. We appreciate your business, and we look forward to welcoming you back soon.Kindly, Galen M. General Manager
Property was great and convenient. Staff were friendly & accommodating!
Carla
Stayed 2 nights in Mar 2024
Response from Eric R. on 4 Apr 2024
Dear Carla, Thank you for taking the time to share feedback of your most recent stay. We are glad that everyone on staff was able to be friendly and accommodating as we strive for that to be our overall goal. We hope to see you soon when your travels may permit your return to the area.
Dear Keyana, Thank you so much for taking the time to share feedback of your most recent stay. We are glad that you enjoyed your most recent stay at the Residence Inn by Marriott Los Angeles Redondo Beach. We look forward to welcoming you back to the area when your travels may permit.
2/10 Terrible
Ebony
31 Mar 2024
Ebony
Stayed 1 night in Mar 2024
Response from General Manager on 21 Apr 2024
Dear Ebony, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Kindly,Galen M.General Manager
Great staff. Large rooms. Convenient location next to freeway. Wonderful breakfast. Pool is a bit too cold though. Parking is expensive for no reason.
Omar
Stayed 7 nights in Mar 2024
Response from Eric R. on 2 Apr 2024
Dear Omar, Thank you for taking the time to share feedback of your most recent stay. I will ensure to share your feedback with our staff and celebrate all of our amazing teams effort during your stay. We look forward to welcoming you back when your travels may bring you back to the area.
Dear Vonda, We are happy you chose Residence Inn Los Angeles Redondo Beach for your recent visit to Los Angeles. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Kindly, Galen M. General Manager
Dear Jesus, We are thrilled you had an excellent stay at Residence Inn Los Angeles Redondo Beach, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Kindly, Galen M. General Manager
2/10 Terrible
Lilly
25 Mar 2024
Liked: Property conditions & facilities
Super loud all night, bedding was dirty
Lilly
Stayed 1 night in Mar 2024
Response from General Manager on 26 Mar 2024
Dear Lilly, Thank you for taking the time to review your stay with us. We are extremely sorry for the inconvenience you had with our housekeeping service in your room. We will share your comments with the appropriate individuals to ensure this is not repeated. We also apologize for the noise concerns you had during your recent visit. We understand the importance of providing our guests with a peaceful and comfortable environment, and we regret falling short in this regard. Please know our front desk is staffed around the clock to make you as comfortable as possible. We appreciate your patience and hope you will give us another chance to provide you with the flawless hospitality we are known for.Kindly, Galen M. General Manager
2/10 Terrible
Quyen, Escondido
20 Mar 2024
Quyen
Stayed 2 nights in Mar 2024
Response from General Manager on 22 Mar 2024
Dear Quyen, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Kindly, Galen M. General Manager
8/10 Good
Mirza
16 Mar 2024
Liked: Cleanliness, staff & service
Mirza
Stayed 2 nights in Mar 2024
Response from General Manager on 17 Mar 2024
Dear Mirza, Thank you for choosing to stay with us and for leaving your rating. We are delighted to know that you had a great experience here at Residence Inn Los Angeles Redondo Beach. We look forward to welcoming you back on your next visit.Kindly, Galen M. General Manager
This was our second stay here and we were as happy as the first time. Clean, spacious rooms and a friendly, helpful staff. Great breakfast, too. There is a $20 per night parking fee but there are plenty of spots.
Nancy
Stayed 1 night in Mar 2024
Response from Eric R. on 18 Mar 2024
Dear Nancy, Thank you for taking the time to share feedback of your most recent stay. We are so glad you had an amazing stay previously and most recently. We look to being of further assistance when your travels may bring you back to the area.
10/10 Excellent
Monica
11 Mar 2024
Monica
Stayed 1 night in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Monica, We are happy you chose Residence Inn Los Angeles Redondo Beach for your recent visit to Los Angeles. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Kindly, Galen M. General Manager
Dear Timoci, Thank you for choosing to stay with us and for leaving your rating. We are delighted to know that you had a great experience here at Residence Inn Los Angeles Redondo Beach. We look forward to welcoming you back on your next visit.Kindly, Galen M. General Manager
Overall good property. Hot tub was not working. Both TV in our suite were not working ( one didnt turn on, other the antenna connection was loose).
Breakfast was good. Staff was friendly.
nabeel
Stayed 1 night in Feb 2024
Response from General Manager on 25 Feb 2024
Dear Nabeel, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with your room. Your comfort is paramount to us, and we regret not meeting your expectations. Please be assured that your comment will be addressed with our maintenance team to enhance the overall guest experience. On a positive note, we are glad to know that you enjoyed our courteous service and delicious breakfast offerings. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a much-improved visit.Kindly, Galen M. General Manager
Dear Valued Guest, Thank you for taking the time to share feedback of your most recent stay. We look forward to being of further assistance when your travels bring you back to the area.
Rooms were freshly renovated. Very clean and well maintained. Staff was friendly and courteous but the pool was not heated which was disappointing. Also we had noisy neighbours throughout the night which was not resolved. They did give us a new room without issue in the morning. I would stay there again.
Gavin
Stayed 3 nights in Feb 2024
Response from General Manager on 21 Feb 2024
Dear Gavin, Thank you for staying at Residence Inn Los Angeles Redondo Beach and for your excellent rating. We are pleased you enjoyed our modern accommodations and the courteous service provided by our associates. However, we genuinely regret the noise issues you encountered and the delay in resolving this to your satisfaction. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Kindly, Galen M. General Manager
Everything was perfect especially the Free Breakfast
JOSE
Stayed 2 nights in Jul 2023
Response from General Manager on 16 Feb 2024
Dear Jose, We are delighted your stay at Residence Inn Los Angeles Redondo Beach was perfect in every way and that our complimentary delicious breakfast made it more enjoyable. Thank you for the fantastic feedback, and we look forward to welcoming you again soon. Kindly, Galen M. General Manager
Dear Ms. Matthews, Thank you for the review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn Los Angeles Redondo Beach; we hope to see you again soon. Kindly, Galen M. General Manager
Our stay was amazing and very comfortable! Definitely would stay here again and recommend others to do so too! Easy route to the airport and close to multiple dining , activities, etc..
Jacqueline
Stayed 3 nights in Jan 2024
Response from General Manager on 28 Jan 2024
Dear Jacqueline, We are thrilled we exceeded your expectations for a fantastic stay and that our convenient location added enjoyment to your visit. Thank you for sharing that you will be returning in the future. It will be our pleasure to host you again at Residence Inn Los Angeles Redondo Beach.Kindly, Galen M. General Manager
The hotel is great! It's conveniently located, the room was clean and comfortable. We love that the room had a small kitchen and larger living room space. It's also nice that they offer free breakfast in the mornings, with plenty of food options! We would definitely stay here again in the future.
Safe area, very clean, spacious area. The kitchen equipped with complete utensils is also nice.
jose
Stayed 1 night in Jan 2024
Response from General Manager on 26 Jan 2024
Dear Jose, We are delighted you enjoyed our location, spotless property, and well-equipped accommodations. Thank you for choosing Residence Inn Los Angeles Redondo Beach and for your lovely feedback. We look forward to welcoming you again soon.Kindly, Galen M. General Manager
Very convienent hotel to centinela valley center. Very clean with kitchen.
Valerie
Stayed 1 night in Jan 2024
2/10 Terrible
Michelle
21 Jan 2024
Disliked: Staff & service
Michelle
Stayed 1 night in Jan 2024
Response from General Manager on 24 Jan 2024
Dear Michelle, We appreciate your feedback. Our goal is to provide each guest with comfortable accommodations and outstanding service, so we apologize for not meeting your expectations. We appreciate your business and hope you will consider giving us another opportunity to welcome you for the exceptional stay you deserve.Kindly, Galen M. General Manager
6/10 Okay
Chad
Travelled with family
20 Jan 2024
Liked: Cleanliness, staff & service, amenities
Property was well maintained and staff were friendly and helpful.
Rooms could use some TLC. The fridge was is very poor shape with dents all over the outside and the temperature control did not work. it froze all the food we put in it.
Chad
Stayed 3 nights in Jan 2024
Response from General Manager on 22 Jan 2024
Dear Chad, Thank you for being our guest and sharing your honest feedback. We are pleased to learn that you enjoyed our impeccable property and experienced the warm hospitality of our associates. However, we regret to hear about your disappointment with the condition of our in-room amenities and appreciate you bringing this to our attention. We will work with our maintenance team to ensure the issue is taken care of for an enhanced guest experience going forward. Your satisfaction is important to us, and we hope to demonstrate our commitment to outstanding experiences on your next visit.Kindly, Galen M. General Manager
10/10 Excellent
Jason, Flagstaff Hill
20 Jan 2024
Jason
Stayed 4 nights in Jan 2024
Response from General Manager on 9 Feb 2024
Dear Jason, We are happy you chose Residence Inn Los Angeles Redondo Beach for your recent visit. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Kindly, Galen M. General Manager
It was nice that the facilities were all new. I liked the breakfast and all the staff were friendly, I enjoyed the stay overall.
Dong Ho
Stayed 4 nights in Jan 2024
Response from General Manager on 19 Jan 2024
Dear Dong Ho, Thank you for being our guest at Residence Inn Los Angeles Redondo Beach. We are happy to hear you enjoyed your stay and liked the breakfast we served and our cordial associates. It was a pleasure hosting you, and we hope you are already planning another visit our way.Kindly, Galen M. General Manager
Dear Guest, Thank you for the wonderful rating for Residence Inn Los Angeles Redondo Beach. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Kindly, Galen M. General Manager
Dear Juan, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn Los Angeles Redondo Beach; we hope to see you again soon.Kindly, Galen M. General Manager
Dear Justina, We are thrilled you had an excellent stay at Residence Inn Los Angeles Redondo Beach, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Kindly, Galen M. General Manager
Dear Leslie, Thank you for taking the time to review your stay at Residence Inn Los Angeles Redondo Beach. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with our accommodations. We appreciate your kind comments. Please come and see us again soon. Kindly, Galen M. General Manager
Had a very nice stay. Everything was clean and staff was helpful. Hot tub was broken but they made arrangements to allow us to use the one in the hotel next door
Michael
Stayed 4 nights in Jan 2024
Response from General Manager on 9 Jan 2024
Dear Michael, Thank you for being our guest at Residence Inn Los Angeles Redondo Beach. We are delighted to hear you had a great stay with us, and we appreciate your compliments about our well-maintained property and courteous team. It was our pleasure to host you. We look forward to your next visit.Kindly, Galen M. General Manager