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Reviews of Motel 6 El Monte, CA - Los Angeles

2 out of 5
Motel 6 El Monte, CA - Los Angeles
3429 Peck Rd, El Monte, CA

Reviews

6.8
Rating 10 - Excellent. 190 out of 668 reviews" "
Rating 8 - Good. 158 out of 668 reviews" "
Rating 6 - Okay. 121 out of 668 reviews" "
Rating 4 - Poor. 82 out of 668 reviews" "
Rating 2 - Terrible. 117 out of 668 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

April

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Customer Care Team on 24 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 Terrible

esther

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 2 nights in Apr 2024
Response from Customer Care Team on 24 Apr 2024
Dear Esther, thank you for sparing the time to rate us. We’re extremely gutted to receive such low ratings on our performance during your recent stay. However, complete feedback from your end will be constructive for us to decipher what went wrong during your stay. We look forward to hearing more from you to improve your next visit with us!Best Regards,Customer Care Team

10/10 Excellent

Moises

Liked: Cleanliness
Good customer service the room was clean
Response from Customer Care Team on 16 Apr 2024
Dear Moises, we are thankful for giving our hotel a splendid rating for our courteous services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team

6/10 Okay

Gabby

Disliked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Customer Care Team on 12 Apr 2024
Hi Gabby, we are excited to know that you found our stay quite satisfactory. Thank you for rating our services, but we understand our cleanliness and staff performance were not entirely up to the mark. We'll try our best to make up for it on your next visit if you could inform us about what aspect let you down this time at Motel 6 El Monte. We hope to have you join us again so that we can give you a complete guest experience!Best Regards,Customer Care Team

10/10 Excellent

Victor

Stayed 1 night in Feb 2024
Response from Customer Care Team on 9 Apr 2024
Dear Victor, we thank you for honestly rating our motel and services. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten Motel 6 guest experience on your next visit to El Monte.Best Regards,Customer Care Team

10/10 Excellent

Helen

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Customer Care Team on 1 Apr 2024
Dear Helen, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Motel 6 guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards,Customer Care Team

2/10 Terrible

Rick

Disliked: Cleanliness, property conditions & facilities
Recently stayed at this hotel and did not have the best experience. I know you get what you pay for but even when we’ve stayed at similar places we have not had these issues. 1) the restroom was clogged up and when we notified the front desk they gave us a plunger to use to clear the clog and to return plunger to office after using. Bathroom was still clogged afterwards. 2) pillows were solid and hurt the neck 3) bed was very uncomfortable and felt like you were sleeping on outdoor chase lounge
Stayed 1 night in Mar 2024
Response from Customer Care Team on 29 Mar 2024
Dear Rick, we apologize for the issues you encountered during your recent stay. It is disappointing to hear that we failed to meet your expectations in terms of room maintenance and comfort. Please accept our sincere apologies for the inconvenience caused by the clogged restroom, uncomfortable pillows, and bed. Your feedback has been shared with our housekeeping and maintenance teams to address these concerns promptly and prevent similar issues from reoccurring. Thank you for sharing feedback about your stay and helping us identify what can be done better. While it is disappointing that the overall hotel experience could not match your expectations, we hope to host you again with all our services working in your favor. Best Regards,Customer Care Team

8/10 Good

Epifaneo, North Las Vegas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general everything is good, the only bad thing is the check-in time which is at 3 in the afternoon and we arrive and the room is still not available
Stayed 1 night in Mar 2024
Response from Customer Care Team on 27 Mar 2024
Dear Epifaneo, we apologize for any inconvenience caused by the delay in check-in during your recent stay. Your feedback is important to us, and we will review our check-in procedures to ensure that such delays are minimized in the future. We appreciate your understanding and hope that despite this issue, you were able to enjoy the rest of your stay with us. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more seamless stay in the future.Best Regards,Customer Care Team

10/10 Excellent

Thanh

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Customer Care Team on 26 Mar 2024
Dear Thanh, we are happy to have hosted you and served you well at Motel 6 El Monte. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our motel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best Regards,Customer Care Team

8/10 Good

Shanet

Stayed 1 night in Mar 2024
Response from Customer Care Team on 1 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Alec

Stayed 1 night in Feb 2024
Response from Customer Care Team on 23 Mar 2024
Hey Alec, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our motel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at Motel 6 El Monte!Best Regards,Customer Care Team

10/10 Excellent

Alec

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 1 night in Feb 2024
Response from Customer Care Team on 5 Mar 2024
Dear Alec, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team

8/10 Good

Deseret

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicer, modern, clean. Very straight forward, helpful kind staff
Stayed 1 night in Dec 2023
Response from Customer Care Team on 20 Feb 2024
Dear Deseret, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at our motel. We strive to achieve maximum guest satisfaction at Motel 6 El Monte, and your review reassures us of the cleanliness and comfort of our accommodation facilities as well as the quality of our courteous staff services. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Best Regards,Customer Care Team

2/10 Terrible

Martin

Disliked: Staff & service, property conditions & facilities
Shower head broken, water splash all direction but downward. Front desk said should tell them before taking the shower. I was already in shower, that’s how I find out the situation. Good that only stay one night on a trip.
Stayed 1 night in Feb 2024
Response from Customer Care Team on 19 Feb 2024
Dear Martin, we apologize for the inconvenience you experienced with the shower during your stay. Providing functional amenities is important to us, and we are sorry for the discomfort caused. Your feedback regarding the broken showerhead will be shared with our maintenance team for immediate resolution. We appreciate you bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Best Regards,Customer Care Team

8/10 Good

Natalie

Stayed 2 nights in Jan 2024
Response from Customer Care Team on 21 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Care Team on 8 Feb 2024
Dear Marlene, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble motel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Motel 6 El Monte on your next visit!Best Regards,Customer Care Team

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Customer Care Team on 1 Feb 2024
Dear Maria, thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay. Our team strives to provide the best possible service, and we're glad to know that it contributed to your overall satisfaction. If you have any additional comments or suggestions, please feel free to share them with us. We appreciate your choosing us for your accommodation needs and look forward to welcoming you back in the future.Best Regards,Customer Care Team

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Water was off staff was rude
Stayed 1 night in Jan 2024
Response from Customer Care Team on 23 Jan 2024
Dear Guest, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the water outage and rude customer service that badly affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. We feel let down that you did not find our performance and services adequate for the price you paid. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards,Customer Care Team

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really like it . We always go to this hotel cuz is close to everything
Stayed 2 nights in Jan 2024
Response from Customer Care Team on 23 Jan 2024
Dear Georgina, we are thankful for giving our hotel a splendid rating for our property's convenient location. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team

8/10 Good

Juan

Liked: Amenities
Very good service
Stayed 1 night in Jan 2024
Response from Customer Care Team on 17 Jan 2024
Dear Juan, we are happy to have served you well at Motel 6 El Monte. Customer service is of utmost importance to us, and we thrive on providing our best to our guests. We are thrilled that you had a relaxing time at our hotel, and we are just as excited to improve our services to deliver you a satisfying guest experience. We continually try to upgrade the quality of our accommodation, and we would gladly appreciate more feedback on your stay. We shall be delighted to host you on all your visits to El Monte, with our facilities running at their best.Best Regards,Customer Care Team

10/10 Excellent

Alec

Stayed 1 night in Jan 2024
Response from Customer Care Team on 12 Jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 Poor

yen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Customer Care Team on 4 Jan 2024
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Robin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Check in girl was very attentive and polite. She was helpful in finding places in the area.
Stayed 1 night in Dec 2023
Response from Customer Care Team on 3 Jan 2024
Hi Robin, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our attentive, courteous, and helpful services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at Motel 6 El Monte with the finest of our amenities and resources!Best Regards,Customer Care Team

10/10 Excellent

Alec

Stayed 1 night in Dec 2023
Response from Customer Care Team on 19 Jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 Poor

Yen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Care Team on 2 Jan 2024
Dear Yen, thank you for reaching out to us. We regret the extreme inconvenience caused to you and are quite saddened to learn you had such a negative experience. Please let us know about any improvements we can introduce to enhance the overall guest experience at our establishment. We’re already working on a few areas and would love your perspective on the same. On that note, we apologize for letting you down and request you give us another chance to rectify our errors and earn your trust!Best Regards,Customer Care Team

8/10 Good

Guillermo

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Care Team on 30 Dec 2023
Dear Guillermo, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at Motel 6 El Monte. Our responsibility is to ensure that you have the best time during your vacation. While we have noted your dislike for our property conditions & facilities, we hope there were no other lapses during your stay. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards,Customer Care Team

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Care Team on 19 Dec 2023
Hey Robert, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our motel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at Motel 6 El Monte!Best Regards,Customer Care Team

6/10 Okay

Jesus

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Customer Care Team on 16 Dec 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 Good

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Care Team on 14 Dec 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind and helpful, they have a laundry room and snack or vending machines 😉 😜
Stayed 1 night in Nov 2023
Response from Customer Care Team on 3 Nov 2023
Dear Valerie, we are happy to have hosted and served you exceptionally well at Motel 6 El Monte. Thank you for your kind words about our convenient facilities and helpful services. It is delightful to learn that our kind customer service, laundry room, and vending machines upgraded the comfort of our accommodations. We shall be thrilled to accommodate you on all your visits to El Monte, with our facilities running at their best.Best Regards,Customer Care Team

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Customer Care Team on 7 Nov 2023
Hey Alexander, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our motel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at Motel 6 El Monte!Best Regards,Customer Care Team

10/10 Excellent

McKinley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Customer Care Team on 17 Oct 2023
Dear McKinley, we are happy to have hosted you and served you well at Motel 6 El Monte. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our motel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best Regards,Customer Care Team

10/10 Excellent

Alexander

Good
Stayed 1 night in Oct 2023
Response from Customer Care Team on 17 Oct 2023
Dear Alexander, many thanks for your glowing review of our hotel. At Motel 6 El Monte, we take great pleasure in making our guests comfortable from the get-go. We are super excited to hear your beautiful praises of our hospitality. Our mission is to deliver immense value to each guest, and it sounds like you had a fantastic experience with us. We are thrilled to host you at our humble establishment and would love to serve you on every trip you take to El Monte!Best Regards,Customer Care Team

10/10 Excellent

McKinley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Customer Care Team on 6 Oct 2023
Dear McKinley, we are thankful for giving our motel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team

10/10 Excellent

McKinley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Customer Care Team on 14 Sept 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

2/10 Terrible

Michael

Stayed 1 night in Sep 2023
Response from Customer Care Team on 4 Oct 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

McKinley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Customer Care Team on 9 Sept 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excellent

Kyle

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Customer Care Team on 9 Sept 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

2/10 Terrible

Veronica

Stayed 1 night in Sep 2023
Response from Customer Care Team on 28 Sept 2023
Dear Veronica, thank you for rating our facilities and sharing how the guest experience was for you. We apologize for everything that made your stay an uncomfortable experience. Customer service is of utmost importance to us, and we are disheartened not to have met your expectations. We are sorry if any of our facilities or amenities were outdated or needed to be upgraded. Our management will not shy away from making improvements to enhance the overall guest experience at our establishment. While it is disappointing to learn that you did not enjoy a memorable stay with us, we hope to host you again with all our services working in your favor. Best Regards,Customer Care Team

10/10 Excellent

McKinley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Customer Care Team on 31 Aug 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

McKinley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Customer Care Team on 24 Aug 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Order the room as a gift to nephew, he said staff was professional and the room clean. Please tell staff thanks for their good work.
Stayed 1 night in Aug 2023
Response from Customer Care Team on 11 Aug 2023
Dear Paula, we are happy to have hosted and served your nephew pleasantly at Motel 6 El Monte. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for choosing to gift our services and for taking the time to rate our facilities. Your lovely review makes us feel unique about the quality of our services, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best Regards,Customer Care Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Welcome Oasis
The room was crisp and clean. The neighborhood was pretty safe and security was very visible on site. The clerk even called my room to make sure all was well. This is definitely an understated oasis.
Stayed 1 night in Jul 2023
Response from Customer Care Team on 27 Jul 2023
Dear Guest, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Motel 6 guest experience. This feedback makes our team more confident in our accommodations, security measures, location, and services, so thank you for sharing your sincere thoughts with us. We hope to have you back here soon for yet another great stay!Best Regards,Customer Care Team

10/10 Excellent

Robert

Stayed 1 night in Jun 2023
Response from Customer Care Team on 6 Jun 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excellent

Carlos

Stayed 1 night in May 2023
Response from Customer Care Team on 16 May 2023
Dear Carlos, we are deligknow that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to El Monte so we can deliver an incredible Motel 6 guest experience!Best Regards,Customer Care Team

10/10 Excellent

Carlos

Stayed 2 nights in May 2023
Response from Customer Care Team on 11 May 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excellent

Destiny

Business traveller
Liked: Property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Customer Care Team on 25 Apr 2023
Dear Guest, we are happy to have hosted you and served you well at Motel 6 El Monte. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our motel and for taking the time to rate our services. Your lovely review makes us feel unique about the quality of our services, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best Regards,Customer Care Team

10/10 Excellent

Kadria

Stayed 1 night in Apr 2023
Response from Customer Care Team on 27 Apr 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 Terrible

della

Stayed 4 nights in Apr 2023
Response from Customer Care Team on 10 Apr 2023
Dear Della, thank you for sparing the time to rate us. We’re incredibly gutted to receive such low ratings on our performance during your recent stay. However, complete feedback from your end will be constructive for us to decipher what went wrong during your stay. We look forward to hearing more from you to improve your next visit with us!Best Regards,Customer Care Team

10/10 Excellent

Mariama

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was very polite and informative
Stayed 2 nights in Apr 2023
Response from Customer Care Team on 6 Apr 2023
Dear Mariama, thank you so much for taking the time to share your kind comments. It is bound to put a smile on our faces for the rest of the day! It was a pleasure to have you. The entire staff is delighted that we could make your stay so wonderful. We hope you do provide us with the pleasure of hosting you again. Best Regards,Customer Care Team