Exterior

Reviews of Hyatt House LAX/Century Blvd

3.5 out of 5
Hyatt House LAX/Century Blvd
5959 W. CENTURY BLVD, BUILDING ONE, Los Angeles, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 747 out of 1178 reviews" "
Rating 8 - Good. 211 out of 1178 reviews" "
Rating 6 - Okay. 96 out of 1178 reviews" "
Rating 4 - Poor. 63 out of 1178 reviews" "
Rating 2 - Terrible. 61 out of 1178 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

william

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can hear airplane noise.
Stayed 1 night in Apr 2024
Response from Customer Service on 3 May 2024
William, thank you for your feedback. We understand that the sound of air traffic may have been noticed during your stay with us. We continually strive for the comfort of our guests, and we'll take your comment into account for future improvements. We hope to have you back at Hyatt House LAX/Century Blvd, where we will ensure your stay is as comfortable and enjoyable as possible.

10/10 Excellent

Guy M

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle driver very personable
Stayed 1 night in Apr 2024
Response from Customer Service on 3 May 2024
Guy, it's wonderful to hear that you had such a positive experience with our shuttle driver at Hyatt House LAX/Century Blvd. We take pride in our team members who make our guests' experience that much more enjoyable. We look forward to welcoming you back in the future.

10/10 Excellent

Delilah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$45 dollars for overnight parking for a hotel I’m staying I thought was outrageous. They know you have no choice to pay it. Sometimes hard to get connected to staff before your stay but overall it’s a really nice hotel for the price and the suite was amazing. When I got there the guy at the front desk was really good. Enjoyed my stay a lot
Stayed 1 night in Apr 2024
Response from Customer Service on 1 May 2024
Delilah, thank you for choosing Hyatt House LAX/Century Blvd and for sharing your feedback. We are glad to read you found our suite exceptional and that our team member at the front desk provided great service. We regret any inconvenience you experienced with connectivity prior to your stay and the parking arrangements. Your comments will be used as we constantly review and implement changes to provide our guests the best value. We look forward to hosting you again, ensuring an even better experience next time.

10/10 Excellent

Candye

Travelled with partner
Liked: Property conditions & facilities
Beautiful rooms. Love the view and the beach access.
Stayed 1 night in Feb 2024
Response from Customer Service on 1 May 2024
Candye, thank you so much for choosing Hyatt House LAX/Century Blvd and sharing your experience. It's fantastic to hear that you enjoyed our well-appointed rooms, the stunning view, and convenient beach access. We hope to welcome you back for another beautiful stay soon.

8/10 Good

Hilda

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall it was pretty nice and comfortable, the only issue was there was a strong odor of urine.
Stayed 1 night in Apr 2024
Response from Customer Service on 1 May 2024
Hilda, we truly appreciate you taking the time to share your thoughts about your stay at Hyatt House LAX/Century Blvd. Your words highlighting the comfort you experienced are certainly appreciated. However, we regret to hear that there was an unusual scent during your stay. Please be assured we hold our cleanliness standards to the highest level and your remarks have been passed on for immediate attention. We hope to welcome you back in the future to demonstrate our commitment to your comfort and satisfaction.

10/10 Excellent

Cong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service are excellent. The shuttle service between the hotel and airport is very convenient. Breakfast is included, offering a variety of choices. I will definitely book this hotel next time!
Stayed 1 night in Apr 2024
Response from Customer Service on 30 Apr 2024
Cong, thank you for sharing your pleasant experience at the Hyatt House LAX/Century Blvd. We're thrilled to learn that you found our transportation service beneficial and enjoyed our breakfast assortment. We appreciate your kind words about our excellent service and can't wait to welcome you back during your next visit!

8/10 Good

RUBEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 3 May 2024
Thank you for the 4/5 rating, Ruben!We are excited to see that you had an enjoyable experience at Hyatt House LAX/Century Blvd. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

10/10 Excellent

james

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for our overnight stay before heading out to the cruise ship. Some noise from planes but overall very happy with hotel. Would stay there again.
Stayed 1 night in Apr 2024
Response from Customer Service on 29 Apr 2024
James, it's delightful to read about your positive experience at Hyatt House LAX/Century Blvd. We're glad that our location provided convenience for your cruise ship journey. It's regrettable that plane noise was noticed, but we're pleased to hear it didn't notably impact your overall stay. Your willingness to choose us again truly paints a wonderful picture of our dedication to guest satisfaction. We're eager to serve you again on your next visit.

8/10 Good

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities
Good for an overnite
Stayed 1 night in Apr 2024
Response from Customer Service on 29 Apr 2024
Sandi, we appreciate your concise feedback about Hyatt House LAX/Century Blvd. We work diligently to provide a comfortable stay for our guests, even for a brief one-night visit. We hope to serve you again in the future.

10/10 Excellent

Norbert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick easy shuttle from airport. Beautiful clean room, just a one night stay before a cruise
Stayed 1 night in Apr 2024
Response from Customer Service on 28 Apr 2024
Norbert, thank you for sharing your positive experience at the Hyatt House LAX/Century Blvd. We're thrilled to hear that our clean rooms and easy shuttle service added convenience to your stay, particularly as you prepared for your cruise. We look forward to hosting you again whenever your travels should bring you back to the area.

2/10 Terrible

Gandy

Disliked: Staff & service
Stayed 2 nights in Mar 2024
Response from Customer Service on 29 Apr 2024
We appreciate the feedback, Gandy.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

10/10 Excellent

Simranjit Kaur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, feels like a home. Tasty breakfast. Nice outdoor pool and jacuzzi.
Stayed 5 nights in Apr 2024
Response from Customer Service on 27 Apr 2024
Simranjit, thank you for your wonderful feedback on your stay at the Hyatt House LAX/Century Blvd. We're thrilled to know you felt at home and enjoyed our delicious breakfast along with our outdoor pool and jacuzzi. It was our pleasure to have you and we hope to see you back again soon!

2/10 Terrible

maureen, rocklin

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on 27 Apr 2024
We appreciate your feedback, Maureen.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay High price
Stayed 1 night in Feb 2024
Response from Customer Service on 26 Apr 2024
John, it's great to hear that your stay at Hyatt House LAX/Century Blvd was, overall, satisfactory. We understand that value for money is an important factor and we constantly aim to provide top-notch services at competitive rates. Thank you for providing your feedback and we look forward to welcoming you back in the future.

10/10 Excellent

Robby, Winnipeg

Liked: Cleanliness, amenities, property conditions & facilities
Big room, quiet, and clean
Stayed 1 night in Apr 2024
Response from Customer Service on 25 Apr 2024
Robby, it's wonderful to hear that you enjoyed your stay at Hyatt House LAX/Century Blvd. The specific comments about our spacious rooms and peaceful, clean atmosphere are greatly appreciated. We hope to welcome you back again soon.

10/10 Excellent

Paul, Seattle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a mid-century hotel that has been refurbished and branded as a Hyatt Place. High ceilings, nice rooms, big windows, nice staff, very comfortable bed - we loved it. Depending on the room you will hear aircraft taking off and landing but it didn’t bother us. We left too early to try the breakfast so no comment there. Chose this hotel so I could drop off a Budget car rental literally around the corner. Only negative was that there was no obvious place to park for check in so I had to park in the garage and pay $3. Not a big deal but worthy of note if you are just dropping.
Stayed 1 night in Apr 2024
Response from Customer Service on 25 Apr 2024
Paul, thank you for sharing such a comprehensive review. At Hyatt House LAX/Century Blvd, we're pleased to hear that you appreciated the revamped aesthetic, spacious rooms, our friendly team members, and the comfort of our beds. We understand that the airplane sounds might be part of our unique location near the airport.We also appreciate the feedback about initial parking. It allows us to evaluate our approach and ensure future visitors have a seamless experience. We hope you'll consider us for your next trip to the area, possibly enjoying our breakfast on the next visit. Safe travels!

10/10 Excellent

Natalie L

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the atmosphere and the vibe of the whole hotel
Stayed 3 nights in Apr 2024
Response from Customer Service on 24 Apr 2024
Natalie, it's delightful to hear you enjoyed the ambiance and energy of Hyatt House LAX/Century Blvd. We appreciate your supportive comments and are looking forward to your next stay with us.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 25 Apr 2024
Thank you for this excellent rating, Robert!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hyatt House LAX/Century Blvd! We'd love to host you again someday for yet another unforgettable visit.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 1 night in Apr 2024
Response from Customer Service on 23 Apr 2024
David, it's wonderful to hear you enjoyed your experience at Hyatt House LAX/Century Blvd, particularly singling out our service. We take pride in catering to our guests' needs to the best of our abilities. We look forward to welcoming you back in the near future.

10/10 Excellent

Soliangeli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is excellent, super comfortable, clean and beautiful.
Stayed 3 nights in Apr 2024
Response from Customer Service on 22 Apr 2024
Soliangeli, thank you for your glowing review! We're thrilled to know you found the Hyatt House LAX/Century Blvd to be superiorly relaxing and spotless. We appreciate your lovely words and look forward to your next visit. Safe travels until then!

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is BRUTAL. I don’t think a dog would eat it. For a Hyatt, this is unacceptable.
Stayed 1 night in Apr 2024
Response from Customer Service on 22 Apr 2024
John, it's regrettable to hear that our breakfast options didn't meet your expectations. We consistently aim to provide a superior experience for our guests and understand that food preference can greatly vary. We'll certainly revisit our menu to ensure it reflects our dedication to quality service. Your feedback is valuable in making such improvements.

10/10 Excellent

BING, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodation.
Stayed 1 night in Apr 2024
Response from Customer Service on 3 May 2024
Bing, it's wonderful to hear that you had a very good stay at Hyatt House LAX/Century Blvd. We aim to make each guest's trip comfortable and delightful. We hope to have the opportunity to serve you again soon.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent shuttle service and great staff. Very clean room, lobby and bar. Breakfast was adequate.
Stayed 2 nights in Apr 2024
Response from Customer Service on 21 Apr 2024
Andrew, your kind words about the top-notch shuttle service and our dedicated team members at Hyatt House LAX/Century Blvd are much appreciated. It's great to hear you enjoyed our spotless rooms, lobby, and bar. While you found our breakfast satisfactory, we constantly aspire to excel. We look forward to hosting you again on your future visits!

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 22 Apr 2024
Thank you for this lovely rating, Maureen!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Hyatt House LAX/Century Blvd. We'd like to share an even better experience with you soon.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Love location
Stayed 1 night in Apr 2024
Response from Customer Service on 21 Apr 2024
Thank you for this wonderful review, David!We're excited to know your time at Hyatt House LAX/Century Blvd was so enjoyable! We endeavor to offer an excellent experience for all of our guests so we're glad you were able to take advantage of our convenient location in the heart of the city. We look forward to hosting you again soon for another unforgettable experience!Thanks again for the feedback!

10/10 Excellent

Geanina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and convenient
Stayed 1 night in Apr 2024
Response from Customer Service on 21 Apr 2024
Geanina, it's delightful to know you found the Hyatt House LAX/Century Blvd to be very comfortable and handy. Your positive feedback is much appreciated. We'd be thrilled to welcome you back at your earliest convenience. Safe travels!

10/10 Excellent

Larissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, breakfast was good and it was very convenient to go to the airport.
Stayed 1 night in Apr 2024
Response from Customer Service on 20 Apr 2024
Larissa, it's delightful to hear you appreciated your stay at Hyatt House LAX/Century Blvd. Thank you for noting the cleanliness of your room and the satisfying breakfast options. We're also glad the proximity to the airport added to your convenience. We can't wait to welcome you back on your next trip through LAX. Safe travels!

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and very comfortable room. Had a great sleep. The room I had was on the ground floor and the curtains needed to be closed because the path to the main entrance was right in front of the room. A minor inconvenience. Used the shuttle from and to LAX - very easy.
Stayed 1 night in Apr 2024
Response from Customer Service on 19 Apr 2024
Lesley, it's pleasant to know that you found your stay at the Hyatt House LAX/Century Blvd comfortable and restful. We understand that privacy can be a small concern and we value your insight concerning the location of your room. It's terrific to note that you found our shuttle service to and from LAX convenient. Your feedback is appreciated, and we look forward to your next visit.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 17 Apr 2024
Tammy, it's delightful to hear that you had a fantastic experience at Hyatt House LAX/Century Blvd. Our team cherishes such high ratings as they reflect our commitment to superior service and comfort. We can't wait to welcome you back for another amazing visit.

10/10 Excellent

Jose Heriberto

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Customer Service on 17 Apr 2024
Thank you for sharing your perfect rating with us, Jose!It's wonderful to see how much you appreciated your time at Hyatt House LAX/Century Blvd! We want everyone to feel right at home at Hyatt House LAX/Century Blvd. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to stay here overnight waiting for another flight and we really wish we could've stayed longer!
Stayed 1 night in Apr 2024
Response from Customer Service on 13 Apr 2024
Adam, it's great to know you enjoyed your brief stay at Hyatt House LAX/Century Blvd. Your wishes to have stayed longer are truly the best compliment. Next time, we hope to host you for an extended stay!

6/10 Okay

Joie

Liked: Cleanliness
Disliked: Staff & service
The carpet was so old i could not roll my suitcase to my room. The bed was uncomfortable and it was so dark in the room I couldn’t tell where anything was. I was surprised at the price i paid the bed was lumpy. All the staff was frowning. The waiter was very unfriendly. Even when i said please and thank you he would barelycrack a smile. Everyone except the person who opened the breakfast, she was beautiful and greeted us with a smile.
Stayed 1 night in Apr 2024
Response from Customer Service on 10 Apr 2024
Joie, it's clear that your stay did not meet your expectations and for that we apologize. It seems there were challenges regarding the condition of the carpet, comfort of your room, and overall lighting. We aspire to provide a space that is welcoming and comfortable for all our guests. With regards to interactions with our team, there appears to have been a disconnect between our usual high service standards and your experience. Your comments have been taken on board for actions. However, we're glad that you had a positive encounter at our breakfast service program. We hope for an opportunity to provide a better experience on your next visit.

8/10 Good

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem i had during my stay was my room keys didnt work for my door so we had to wait for maintenance to come open it for us a few times. But at night, the maintenance guy helped us in and brought us new keys and after finding they also didnt work, he helped us get a new room. He was very helpful!
Stayed 1 night in Apr 2024
Response from Customer Service on 9 Apr 2024
Courtney, it's fabulous to hear that your overall experience at Hyatt House LAX/Century Blvd was generally positive. Your compliments about our hardworking team members, especially our maintenance colleague who persisted until your issue was resolved, mean a great deal to us! We do apologize for any inconvenience caused by the door key issue and assure you that we aim to improve our systems to ensure a seamless stay for our guests in the future. We're looking forward to welcoming you back!

10/10 Excellent

Nancy

Liked: Cleanliness, amenities
Great location
Stayed 1 night in Apr 2024
Response from Customer Service on 9 Apr 2024
Nancy, thank you for your stellar review. We're delighted to know that Hyatt House LAX/Century Blvd's prime setting perfectly complemented your stay. It's our continuous aim to offer convenient and satisfying experiences for our guests. We look forward to welcoming you back in the near future. Safe travels.

10/10 Excellent

Bruno

Stayed 2 nights in Apr 2024
Response from Customer Service on 28 Apr 2024
Thanks for the perfect rating, Bruno!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hyatt House LAX/Century Blvd.Have a wonderful day!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 9 Apr 2024
Steven, it's great to see your perfect rating for Hyatt House LAX/Century Blvd! We're thrilled you enjoyed your stay and we hope to welcome you back on your next visit to the area. Thanks for your review!

6/10 Okay

Julie

Travelled with partner
Liked: Staff & service
Disliked: Amenities
It is a nice enough property. The sheets were not the best and they were super wrinkled which seemed odd. The breakfast was marginal at best. The coffee was fantastic. Airport shuttle was non-existent, never did see one at the airport or the hotel so figured out a taxi which was frustrating because the airport shuttle was a feature offered. The front desk staff were very kind and nice to deal with. I don't think I would stay here again, other hotels in the immediate area are priced the same and have much better service regarding airport shuttle and in hotel services.
Stayed 1 night in Apr 2024
Response from Customer Service on 7 Apr 2024
Julie, we appreciate your feedback and are glad you found our team members at the front desk kind and our coffee fantastic. We're sorry to hear about your feelings concerning the bedding and breakfast. Furthermore, we regret the inconsistency you experienced with our airport shuttle service. Your comments will be used constructively to improve our facilities and services. We hope you might consider giving us another opportunity to exceed your expectations in the future.

10/10 Excellent

Mike

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a quick airport turnaround and it was incredible. Clean and friendly! Brand new property
Stayed 1 night in Apr 2024
Response from Customer Service on 7 Apr 2024
Mike, thank you for choosing Hyatt House LAX/Century Blvd for your quick airport turnaround. We are thrilled you found our hotel to be impeccable and enjoyed the warmth of our team members. We appreciate the feedback and hope to see you again soon, perhaps for a longer stay next time!

10/10 Excellent

Karissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was so kind and helpful
Stayed 5 nights in Mar 2024
Response from Customer Service on 6 Apr 2024
Karissa, it's wonderful to hear that at Hyatt House LAX/Century Blvd our team members were able to assist you in every way possible. We believe kindness is key to a memorable stay and we're glad this aspect resonated with you. We're eagerly waiting for your return.

10/10 Excellent

Kelly, Grand Junction

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean room upgraded upon arrival!
Stayed 1 night in Apr 2024
Response from Customer Service on 6 Apr 2024
Kelly, it's wonderful to hear about your positive experience at the Hyatt House LAX/Century Blvd. It's always our aim to offer a top-notch stay and we're thrilled our team could provide you with an upgraded room. We hope to welcome you back in the future. Thanks for choosing us.

10/10 Excellent

Leeatta, Henderson

Stayed 2 nights in Apr 2024
Response from Customer Service on 26 Apr 2024
Leeatta, it's fantastic to see your perfect score for Hyatt House LAX/Century Blvd! We're extremely pleased to know that you had an excellent stay. Your satisfaction is our ultimate reward! We hope to have another opportunity to welcome you back in the future.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 7 Apr 2024
Thank you for sharing, Eric!At Hyatt House LAX/Century Blvd, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff were great.
Stayed 1 night in Apr 2024
Response from Customer Service on 5 Apr 2024
Don, we are thrilled to hear that you had a positive experience with our team members at the reception of the Hyatt House LAX/Century Blvd. We appreciate your feedback and look forward to welcoming you back.

10/10 Excellent

Paul

Liked: Property conditions & facilities
Shuttle brings you right to the front door. Check in was a breeze. Room was nice , very clean
Stayed 1 night in Apr 2024
Response from Customer Service on 5 Apr 2024
Paul, we appreciate your kind words about your experiences with our transport services, seamless check-in process, and well-kept rooms at Hyatt House LAX/Century Blvd. We strive to provide a smooth stay for our guests, and it seems we hit the mark with you. We hope to welcome you back soon!

10/10 Excellent

Tina

Business traveller
Liked: Cleanliness, amenities
Very clean & extremely helpful employees
Stayed 4 nights in Mar 2024
Response from Customer Service on 5 Apr 2024
Tina, it's delightful to hear your positive feedback about your stay at Hyatt House LAX/Century Blvd. We're thrilled to know you found the hotel spotless and our team members exceedingly supportive. Your kind words are much appreciated! We can’t wait to welcome you back for another outstanding experience.

10/10 Excellent

Angela M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an overall great stay at the property. One small hiccup was easily resolved. The check in and out process was smooth. The staff was helpful and friendly. The shuttle was very convenient. The breakfast was an added bonus. The room was nice and cozy: I would definitely stay here again.
Stayed 4 nights in Mar 2024
Response from Customer Service on 5 Apr 2024
Angela, we are delighted to hear that you had an excellent stay at Hyatt House LAX/Century Blvd. It's heartening to know our well-coordinated check-in/out process, convenient shuttle service, and our delightful breakfast all positively contributed to your experience. We are glad our team members could provide assistance when needed, and that you found your room to be comfortable. We greatly appreciate your feedback and are eagerly looking forward to welcoming you back for another memorable stay.

8/10 Good

Maritza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and nice. Everyone was sweet, gentle and kind. the location of the hotel was perfect.
Stayed 4 nights in Mar 2024
Response from Customer Service on 3 Apr 2024
Maritza, thank you for choosing Hyatt House LAX/Century Blvd and leaving such pleasing feedback. It's heartwarming to know that our location was convenient for you, and that our team members contributed to making your stay enjoyable. Your satisfaction is our ultimate reward. We look forward to welcoming you back soon!

6/10 Okay

Nyi Nyi

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Customer Service on 3 Apr 2024
Nyi Nyi, thank you for taking the time to rate your stay. We regret that it didn't completely meet your expectations. We continuously strive to provide better experiences and hope to have another opportunity to serve you better in the future. Your feedback is appreciated.

6/10 Okay

misty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on 3 Apr 2024
Misty, thank you for taking the time to share your feedback from your stay. It seems there were some aspects of your visit that weren't fully satisfactory. Please feel free to share more specifics, so we can turn your moderately satisfactory experience into an exceptional one in the future.

8/10 Good

YUEMING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 3 Apr 2024
YUEMING, thank you for choosing to stay at the Hyatt House LAX/Century Blvd and providing your rating. It's great to know your experience was largely positive. We are looking forward to welcoming you back to provide an even better experience next time.