Hypo-allergenic bedding, memory-foam beds, in-room safe, desk
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Reviews of Hotel Mai Downtown Long Beach

3 out of 5
Hotel Mai Downtown Long Beach
107 Long Beach Blvd, Long Beach, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 178 out of 241 reviews" "
Rating 8 - Good. 33 out of 241 reviews" "
Rating 6 - Okay. 23 out of 241 reviews" "
Rating 4 - Poor. 1 out of 241 reviews" "
Rating 2 - Terrible. 6 out of 241 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 1 night in May 2024

6/10 Okay

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t sleep very well because of the team system running all night outside our bedroom. The place is new but looks slightly clinical. No restaurant on site.
Stayed 1 night in May 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and staff. Pool, hot tub, rooftop and sauna/steam rooms were excellent. The only reason I would not rate it excellent overall was its location near a bus stop/station. Overnight the noise was aggravating rendering the balcony useless.
Stayed 3 nights in May 2024

10/10 Excellent

micki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Mar 2024

10/10 Excellent

Gene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to walk and was very clean and quit.
Stayed 2 nights in May 2024

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Corrinne

Travelled with family
Disliked: Amenities
Property is fine but can’t give it any better rating than that. It has a minimalist decor with zero character. It has a dorm room vibe but with a fancy toilet. I was turned off by the sign in the bathroom that said you can’t wash your face with a cloth if you wear makeup or there will be a restocking fee to replace it. I have travelled all over the world and have never seen that!!
Stayed 2 nights in May 2024

10/10 Excellent

Krystyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Abhushan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Araceli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Stayed one night for a girls trip and we were nicely surprised by the amenities they offer. We will definitely be back!
Stayed 1 night in Apr 2024

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, Easy check in, Plenty of parking spaces for cheap fee. Friendly staff. And Nice, clean, big rooms with balcony upgrades. Would recommend and come again :)
Stayed 1 night in May 2024

10/10 Excellent

Ethen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

jennifer

Travelled with family
Liked: Staff & service
Nice bedding, flooring dirty- room & halls. noisy, noisy, noisy: neighbors& street traffic all night long. binds are only party functional.. very limited parking at the location.
Stayed 1 night in Apr 2024

8/10 Good

Gelberg

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended.
Stayed 1 night in Apr 2024

10/10 Excellent

luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel! Great, modern.. awesome. We love the pool, the sauna. The bed...whole experience
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Jacuzzi didn’t get hot , waste because I booked it for that reason . The staff is rude and not welcoming at all. The room is nice shower doesn’t get as hot though. Lighting and toilets are nice but the staff are not nice .
Stayed 1 night in Apr 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. Furnishings were modern and functional. I worked remote one day with adequate desk space and internet. Some reviews complained about the noise of the nearby train, but I barely noticed it and thought it wasn't any noisier than other city hotels. Easy to walk to harbor, aquarium, Shoreline Village, restaurants, & outlet stores.
Stayed 2 nights in Apr 2024

6/10 Okay

Lyssa

Stayed 3 nights in Mar 2024

10/10 Excellent

Arturo

Excelente ubicación y muy limpio
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very modern. Some street noise, but to be expected for central location. Would definitely stay again

10/10 Excellent

Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my stay was amazing. Room was clean and cozy. Have no complaints. Will definitely be staying here again!

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property downtown Long Beach, easy to park and walk around. Very close to the cruise terminal and the kids enjoyed the pool\hot tub and sauna. Liked having a fridge in the room and brought us a microwave as well. Be nice to have a coffee bar in the lobby or breakfast items.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ashley

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a good experience at this hotel. One thing I did like was an indoor Jacuzzi that sold me.
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nicely equipped hotel.
Stayed 3 nights in Feb 2024

8/10 Good

Carolina

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The location is very convenient to access the touristic areas of Long Beach. It has all the necessary things for a short stay. The price was the best for the area. The cleaning in the bathroom could be better, the dispenser for the shampoo was empty and was never filled. The is not room cleaning in the whole stay, it does not have a restaurant.
Stayed 4 nights in Mar 2024

6/10 Okay

Jeffrey

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Roxana

Stayed 1 night in Mar 2024

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

denise

Stayed 2 nights in Mar 2024

8/10 Good

Pete

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lots of buses outside but the room is quiet. Love the Toto bidet!
Stayed 1 night in Mar 2024

10/10 Excellent

Marina, Escondido

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Marcos

Stayed 1 night in Mar 2024

10/10 Excellent

frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Keya, Bakersfield

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very clean and I love the setup of the room. Staff is friendly and the location is walkable to restaurants and beach.
Stayed 1 night in Mar 2024

10/10 Excellent

Jared

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room is really clean and modern.
Stayed 1 night in Mar 2024

10/10 Excellent

Cole

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Room was very nice with great amenities. Staff was very friendly. Had a great gym with two pelotons. My room was right above the metro train stop which was a bit noisy
Stayed 3 nights in Mar 2024

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, super clean and the team was great to deal with! II is a bit noisy though as it’s right beside the local transit system but I’d still recommend staying here. Easy walk to the convention centre and many restaurants within a block.
Stayed 3 nights in Mar 2024

2/10 Terrible

Raymond

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is new and with very basic furniture Phone didn't work, vending machine didn't work and they could fix it right away overall not worth the money specially if over charging for events Cheap motel quality with 5 star price tag
Stayed 2 nights in Mar 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager and front desk clerks were patient, professional and helpful. I wasn't sure what to expect since I didn't recognize the name. The price was better than the surrounding stays AND to rooms were great!clean!.
Stayed 1 night in Feb 2024

10/10 Excellent

Brit

Stayed 1 night in Mar 2024

10/10 Excellent

Dolores, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel !
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Stayed 3 nights in Feb 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay, everything new and clean and walking distance from several places

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff here I’ve stayed here multiple times.
Stayed 1 night in Feb 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Just clean and convenient.
Stayed 1 night in Jan 2024