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Reviews of Highland Park Motel

2 out of 5
Highland Park Motel
4855 York Blvd., Los Angeles, CA

Reviews

5.0
Rating 10 - Excellent. 22 out of 187 reviews" "
Rating 8 - Good. 33 out of 187 reviews" "
Rating 6 - Okay. 31 out of 187 reviews" "
Rating 4 - Poor. 22 out of 187 reviews" "
Rating 2 - Terrible. 79 out of 187 reviews" "

5.0/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Catia

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
👎
Stayed 7 nights in Apr 2024

8/10 Good

Angela

Stayed 1 night in Dec 2023

2/10 Terrible

Britiany

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We showed up at 11am with all our baggage hoping they would let us leave it there but he wouldnt let us do anything until 3pm check in. We finally got our room. We only lasted about 10 minutes in the room. There we bugs all over. We saw at least 5, 1 in the bed. We left and found a different hotel.
Stayed 1 night in Dec 2023

2/10 Terrible

Ana

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't do it
Horrendous, the water didn't work, the AC didn't work, roaches on the walls.
Stayed 3 nights in Nov 2023

4/10 Poor

Luis

Disliked: Cleanliness, property conditions & facilities
It is very dirty and the rooms smell bad.
Stayed 1 night in Nov 2023

2/10 Terrible

Israel

Disliked: Staff & service
Stayed 2 nights in Oct 2023

2/10 Terrible

Freddy

Stayed 1 night in Oct 2023

4/10 Poor

Aghavni

Stayed 4 nights in Oct 2023

10/10 Excellent

Parrish

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

walter

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

2/10 Terrible

Claudia

Disliked: Cleanliness, property conditions & facilities, room comfort
Not great at all
The room smelled like vomite, dog urine and it also did not have a pleasing look inside. My boyfriend and I had to get Lysol, Clorox and disinfect everything! The worse thing was that our next door was loud, and fighting during the mornings. Not great at all
Stayed 4 nights in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accomodations at the room were appreciated
Stayed 2 nights in Sep 2023

8/10 Good

Ciera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Paulette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel needs new management and a complete remodel.
Stayed 1 night in Sep 2023

6/10 Okay

Ariana

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
room 205
overall clean but had wet dog smell & fur near ac area & floor
Stayed 1 night in Aug 2023

4/10 Poor

Kip

Stayed 2 nights in Jul 2023

2/10 Terrible

John P.

Disliked: Cleanliness, staff & service, property conditions & facilities
These boneheads accepted my Expedia reservation but when I arrived they had no room for me. I had to go to another place. IO can say that the outside of this place was trashy and the stink of urine was pervasive. Two thumbs down.
Stayed 1 night in Jul 2023

2/10 Terrible

Peter

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
There were so many roaches crawling in my room wall and floor & even in bed.Disgusting. It was in the middle of my sleep when i felt something was crawling on me. I open the light and see the small king of roach in the sheet! I went pull the sheet and killed 2. I was so tired, i went to crash back after convincing myself that there’s non in my bed anymore. Woke later to use the BR, upon turning the lights so many crawling everywhere. I took photos. This place is not being cleaned or sanitized. Never book this hotel again and recommend to stay away .
Stayed 1 night in Jul 2023

4/10 Poor

Marlon

Stayed 1 night in Jun 2023

2/10 Terrible

Helmuth

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
A truly horrible experience. It’s dirty, disgusting, bug ridden, everything is broken, cigarette burns in the sheets. They shouldn’t even have this place on Expedia, it’s that bad. No one should ever stay here, ever.
Stayed 2 nights in Jun 2023

2/10 Terrible

Michael

Travelled with family
Filthy dump. Online deacription was not truthful unless cigarette burns in the matress and comforter is what they mean by premium bedding.
Stayed 3 nights in Jun 2023

2/10 Terrible

Danny

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I got there early asked the if my room was ready, he stated check in is at 3pm, but for $40.00 xtra I could get in the room, which was ABSOLUTELY HORRENDOUS, leaking toilet, graffiti throughout the room, Expedia you should be ashamed of yourself for offering service to this dump.I left after 2 hours, slept in my car.
Stayed 1 night in Jun 2023

2/10 Terrible

Susana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The worst I have ever reserved. I had no other option because I booked last minute, the bathroom was dirty , the window had no cover , it was disgusting, it had roaches, lots of dust. I booked two nights and i checked out in the morning. I couldnt handle being there! Only thing is I wish I could’ve got my mom back.
Stayed 2 nights in Jun 2023

2/10 Terrible

Anna Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything is broken, got a smoker room even though we booked a non smoker one. Had to kill way to many bugs
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

2/10 Terrible

Araceli

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Burns on the bedspread, stunk of tabacco and the toilets didn’t work, let a day early because of how bad it was
Stayed 3 nights in May 2023

2/10 Terrible

Brent, Hayward

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
First off, I never leave reviews unless it is a 10 out of 10 on either end of the spectrum. This one was the bottom end. I wish I could post the photos I took to show how bad this place was. Room next to ours was a monthly rental who had their laundry drying all along the walkway railing. In the room, the ceiling had been repaired in several spots and still was just unpainted sheetrock, not finished. There were actual LIVE cockroaches in the bathtub. It had only a twin bed, not a queen like we reserved and had no fitted sheet, just a flat sheet covering the mattress. The furniture looked like it was thrown out of a Frat house after a party. Broken handles on the drawers, no bottoms on a couple of them. Later that evening, there was a party in the room next door until 3am. The security guard in the parking lot did nothing. Just sat in his car, smoking. Next morning a nice little treat as I opened the door to find some dog took a dump right in front of our room. I sure HOPE it was a dog. Don't waste your time, no matter how inexpensive it is. I should've looked at the reviews first. I've never stayed in such a bad place. I will ALWAYS check the reviews before I reserve a place in the future to avoid this situation again. Again, I wish I could post the pictures to convey how crazy bad it really was.
Stayed 2 nights in May 2023

8/10 Good

Jyden

Business traveller
Liked: Amenities
You get what you pay for with this property, but if you are just looking for a comfortable bed and having everything be operational like I did, you will be just fine with Highland Park Motel.
Stayed 2 nights in May 2023

6/10 Okay

Brandon

Stayed 3 nights in May 2023

2/10 Terrible

Ignacio

Business traveller
Disliked: Cleanliness, staff & service, amenities
The manager didn’t even check my reservation Their advertised is bad they sold out a week before I make mine And cancel my reservation
Stayed 1 night in Apr 2023

8/10 Good

Alfred

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was better than expected considering the looks of the place. Not terrible though, good for the price.
Stayed 1 night in Mar 2023

2/10 Terrible

Julie

Disliked: Staff & service
Arrived at motel and there was no room available. Services were paid for but not provided. Contacted Expedia for refund with no resolution yet.
Stayed 2 nights in Mar 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ROBISH
Stayed 2 nights in Mar 2023

2/10 Terrible

Adrianna

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I didn't even stay the night, I paid for a room online but when I got there felt very unsafe, the staff barely spoke, it smelled weird...
Stayed 1 night in Feb 2023

6/10 Okay

Charles

Travelled with family
Stayed 2 nights in Feb 2023

6/10 Okay

Peter

Liked: Staff & service, room comfort
Worth it.
It was clean and comfy. Furniture could be updated. Bathroom was clean and shower was nice hot strong water. Easy entry with card key. Fridge very convenient. Bed was clean and comfy enough.
Stayed 3 nights in Dec 2022

10/10 Excellent

MaryJo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice customer service.

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Evidently I had reserved a smoking room but was given a nonsmoking room. When I asked about it was told that I’d have to wait for the next available one. The bed had no blanket on it just a bedspread and sheet. Just about everything rattled and squeeked, bed, vents…
Stayed 1 night in Dec 2022

2/10 Terrible

Jonathan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here once before and this place is cheap but honestly this time was terrible. They demanded a 20 dollar per day FEE (not deposit) for our seizure alert dog. The staff is absolutely rude and once they have your money they will find ways to keep it. Then they tried to say we owed them even more money when we left. There are roaches in the rooms, the bathtubs don’t work and there was graffiti on the mirror and toilet seat. And the toilet seat was damaged missing the lid (not one designed to not have one, it was clearly damaged.) It cannot be properly sanitized that way. The TV was mounted 8-9 feet above the ground. It had damage to it. We called to try to check in early and were told to show up at 2 and when we did we were told that it was not possible to check in until 3 and they wanted an extra fee to do that.

6/10 Okay

robert

Business traveller
Stayed 3 nights in Dec 2022

6/10 Okay

William

Stayed 1 night in Nov 2022

2/10 Terrible

Judy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proceed with caution
This was the worst motel I have ever stayed at. There appears to be someone who might live in an unit permanently on the second floor walking past a room that seemed personally furnished. There are signs that prohibit prostitution Those are not the problem, just made me feel uncomfortable. The problem is I was given a room with so little water in the toilet reservoir it wouldn’t flush There is a tub if you want to soak, but there is no plug and the water faucet requires toggling to find the right temperature. Poorly maintained and not worth the discomfort of an odd environment with so many warning signs, eg, not responsible for theft in vehicles
Stayed 1 night in Oct 2022

2/10 Terrible

Julian

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never given a property a 1 star review (in fact I'm the type to ignore those reviews), but wow. The place was COVERED in cockroaches and bed bugs. Hundreds, it was like a scene from a horror movie when I woke up to them crawling all over me. We had to get all of our stuff and run out, shaking everything to get the insects off. The front desk would not offer a refund even though the room was inhabitable. I can't believe someone could allow this filth.

8/10 Good

miguel

Business traveller
Liked: Cleanliness, staff & service
Humble and lovable
Only downside was there was no window screens on the room.
Stayed 1 night in Oct 2022

2/10 Terrible

Raul

Stayed 1 night in Oct 2022

6/10 Okay

Joshua

Stayed 1 night in Oct 2022

6/10 Okay

Robin

Disliked: Cleanliness, amenities, property conditions & facilities
It’s a motel
Stayed 1 night in Oct 2022

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This place is cheap for a reason. Incredibly seedy. I was followed by a crackhead who would hide in the parking lot every night. My room had roaches. Graffiti on the walls. Pubic hair in the shower. The bed was disgusting. Tears in the sheets and blankets.
Stayed 1 night in Oct 2022