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Reviews of Galaxyinn

2.5 out of 5
Galaxyinn
3958 Sepulveda Blvd, Culver City, CA

Reviews

7.6

Good

Rating 10 - Excellent. 118 out of 316 reviews" "
Rating 8 - Good. 89 out of 316 reviews" "
Rating 6 - Okay. 46 out of 316 reviews" "
Rating 4 - Poor. 23 out of 316 reviews" "
Rating 2 - Terrible. 40 out of 316 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Stayed 1 night in May 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking a cheap rate, with a clean bed and bathroom this is it , check-in is fast and easy. We'd definitely stay again 👍
Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice. Consider having coffee dispensers in each room. Thank you.
Stayed 3 nights in Mar 2024

8/10 Good

Jason

Liked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

John

Travelled with partner
Rooms are very small with poor lighting, no bedside table or lamps.
Stayed 1 night in Mar 2024

10/10 Excellent

Yudiel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice

10/10 Excellent

Haruka

Liked: Cleanliness
Stayed 9 nights in Feb 2024
Response from Manager on 22 Feb 2024
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Edgar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience

2/10 Terrible

Markus

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This should be your absolute last place to stay. The floors were extremely dirty within ten minutes my kids feet were black with dirt from the floor. The tv didn’t work and the microwave also did not work. The guy at the front blames me for the microwave and they tried to charge $20 for a plastic keycard. This is a very cheap motel that charges high fees and doesn’t provide the basic needs a traveling guest would require. The neighborhood also seemed sketchy lots heavy homeless population nearby
Stayed 1 night in Jan 2024

10/10 Excellent

Noemi

Travelled with partner
Liked: Cleanliness, staff & service
The hotel room was clean and comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

Chris

Stayed 1 night in Dec 2023

4/10 Poor

Andrea

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 6 Jan 2024
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

10/10 Excellent

YVETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very fast check in . Nice area. Close to a gas station and convenience store . Shops and restaurants close by .
Stayed 1 night in Dec 2023
Response from manager on 5 Jan 2024
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

4/10 Poor

Andrea Techaira

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need a remodel
Stayed 1 night in Dec 2023
Response from Manager on 6 Jan 2024
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

2/10 Terrible

Darius

Stayed 1 night in Dec 2023
Response from Manager on 6 Jan 2024
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

2/10 Terrible

Sandra

Stayed 1 night in Nov 2023
Response from Manager on 6 Jan 2024
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

2/10 Terrible

Stephen

Stayed 1 night in Nov 2023
Response from Manager on 6 Jan 2024
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

4/10 Poor

Tom

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 6 Jan 2024
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

10/10 Excellent

Vianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on 6 Jan 2024
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

10/10 Excellent

Wan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Manager on 6 Jan 2024
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

4/10 Poor

Cristopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty place!
The place was dirty. the walls had scuff marks all over and there was a bit of mold on the shower. the shower also barely worked. and the bedsheets had stains on them it was a nasty place, not worth the price.
Stayed 1 night in Nov 2023
Response from Manager on 6 Jan 2024
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and cozy, but I had to park away from the property
Stayed 1 night in Oct 2023

10/10 Excellent

Elissar, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One night stay it was pleasant
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable but bad location
The room and bed were good and comfortable but at 2 am we awoke to someone banging on the doors and screaming. They were screaming for 30 minutes and then the police came. We thought they had left but then and hour later they were screaming again and began to break windows. It was pretty scary and I barely slept
Stayed 1 night in Oct 2023

8/10 Good

terry

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Leon

Travelled with partner
Disliked: Property conditions & facilities
Not enough parking and the shower pressure was very low
Stayed 1 night in Oct 2023

10/10 Excellent

Marjorie K.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

Christine

Liked: Cleanliness
While buildings are older they have done upgrades to modernize. Clean room. Sadly the frint desk is a tiny space with small window and jail window to pass id and card thru. Made us worry about area. We had no concerns but there is a fair bit of road traffjc.
Stayed 1 night in Oct 2023

6/10 Okay

jean, BONITA

Liked: Cleanliness
Basic room. Fine for a quick stay

2/10 Terrible

Peter

Travelled with family, Business traveller
Needed late check in: Called front desk all day, they did not answer once. A constant loud whistling sound throughout room/property. A/C unit was very loud also. Crackheads on property everywhere, yelling and screaming. Rude staff in office.
Stayed 1 night in Sep 2023
Response from Manager on 7 Oct 2023
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

8/10 Good

Lin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! We will stay again once we visit LA.
Stayed 2 nights in Sep 2023
Response from Manager on 7 Oct 2023
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgraded since my last stay!
Clean and comfortable rooms for a decent price.
Stayed 1 night in Sep 2023
Response from Manager on 7 Oct 2023
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay dirty with bugs
Stayed 3 nights in Sep 2023
Response from Manager on 7 Oct 2023
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely filthy do not stay.. i came out inching with a couple massive bug bites.. the sheets have cigarette burn holes, stains floor felt nasty. DO NOT STAY! ITS A SHAME THEY GET AWAY WITH SOME OF THE NASTY THINGS THEY DO!
Stayed 3 nights in Sep 2023
Response from Manager on 7 Oct 2023
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

6/10 Okay

Laura

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
There is no parking for the amount of rooms they have and that is so annoying
Stayed 2 nights in Sep 2023
Response from Manager on 19 Sept 2023
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

10/10 Excellent

Enrique

Stayed 2 nights in Sep 2023
Response from Manager on 7 Oct 2023
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

2/10 Terrible

Eva

Stayed 1 night in Sep 2023
Response from Manager on 7 Oct 2023
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've just submitted a very positive review.
Stayed 2 nights in Sep 2023
Response from Manager on 19 Sept 2023
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

2/10 Terrible

Matthew

Business traveller
Disliked: Staff & service
Not so 24 Hour Front Desk
Said it was a 24 hour front desk. I arrived at 12:45am. No one came to check me in for nearly an hour. I stood outside waiting, no luck ringing the bell.
Stayed 1 night in Sep 2023
Response from Manager on 19 Sept 2023
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

8/10 Good

Wai

Liked: Staff & service
Stayed 3 nights in Sep 2023
Response from Manager on 19 Sept 2023
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

6/10 Okay

scott

Business traveller
great for smokers
lots of smokers and smoking areas near doors and windows on the balcony. If smoke bothers you, not the place. People will smoke right outside your room, talk etc. Stayed here 10+ times. It never changes.
Stayed 2 nights in Aug 2023
Response from Manager on 19 Sept 2023
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Location.
Stayed 1 night in Aug 2023
Response from Manager on 19 Sept 2023
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

10/10 Excellent

Joe

Stayed 1 night in Aug 2023
Response from Manager on 19 Sept 2023
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

8/10 Good

Youhei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on 19 Sept 2023
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ty
Stayed 4 nights in Aug 2023
Response from Manager on 22 Aug 2023
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

6/10 Okay

Marcellus

Disliked: Staff & service, property conditions & facilities
It was ok
Stayed 1 night in Aug 2023
Response from Manager on 22 Aug 2023
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

4/10 Poor

Isabelmaria J

Stayed 2 nights in Aug 2023
Response from Manager on 19 Sept 2023
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!