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Reviews of Folk Inn Ontario Airport

3 out of 5
Folk Inn Ontario Airport
204 North Vineyard Avenue, Ontario, CA

Reviews

6.6
Rating 10 - Excellent. 244 out of 1000 reviews" "
Rating 8 - Good. 250 out of 1000 reviews" "
Rating 6 - Okay. 190 out of 1000 reviews" "
Rating 4 - Poor. 121 out of 1000 reviews" "
Rating 2 - Terrible. 195 out of 1000 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Najah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hot tub was broken. The pool was dirty. The blanket has burn holes and rips. The tub has mold.
Stayed 1 night in Apr 2024
Response from r on 29 Apr 2024
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena Yu / Manager

10/10 Excellent

Jazmin

Nice customer service
Stayed 1 night in Apr 2024
Response from r on 25 Apr 2024
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu / Manager

8/10 Good

JOSE, Las cruces

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from r on 18 Apr 2024
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu / Manager

10/10 Excellent

Mary

Stayed 1 night in Apr 2024
Response from r on 25 Apr 2024
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu / Manager

6/10 Okay

Santy

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff was amazing and helpful, big downside was the rooms. We had move rooms twice due to one having bad ceiling drywall breaking. Then the second room had a leak on ceiling on top of the bed, bed sheets were badly stained
Stayed 2 nights in Mar 2024
Response from r on 27 Mar 2024
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena Yu / Manager

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relxed
Stayed 1 night in Mar 2024
Response from r on 13 Mar 2024
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu / Manager

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from r on 17 Feb 2024
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena Yu / Manager

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t go here, not worth the “savings”
This hotel is very poorly maintained. The artwork in the rooms is screwed to the wall, straight through the frames, and is crooked. The bathtub caulking desperately needs replaced and the overflow drain was sealed up with foam. There were holes in the bead spread and the chair in the room was clearly broken and poorly glued/screwed back together.
Stayed 3 nights in Jan 2024
Response from r on 26 Jan 2024
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena Yu / Manager

10/10 Excellent

Canika

Stayed 1 night in Dec 2023
Response from r on 30 Dec 2023
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu / Manager

10/10 Excellent

Jame

Stayed 1 night in Dec 2023
Response from r on 14 Dec 2023
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu / Manager

10/10 Excellent

Canika

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from r on 11 Dec 2023
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu / Manager

6/10 Okay

Luis

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from r on 5 Dec 2023
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena Yu / Manager

2/10 Terrible

Vicente

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Negative 5 stars if I could
Stayed 1 night in Nov 2023
Response from r on 28 Nov 2023
Dear guest,We appreciate your feedback and are sorry to hear about some issues during your check-in at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena Yu / Manager

4/10 Poor

Mitsuki

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from r on 18 Nov 2023
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena Yu / Manager

8/10 Good

Cornelia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I loved the antique field of the hotel. Slept sound in my comfortably clean space. 😌
Stayed 1 night in Nov 2023
Response from r on 16 Nov 2023
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu / Manager

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from r on 30 Oct 2023
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu / Manager

8/10 Good

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from r on 30 Oct 2023
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu / Manager

10/10 Excellent

Diana K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Oct 2023
Response from r on 16 Oct 2023
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu / Manager

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Oct 2023
Response from r on 15 Oct 2023
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu / Manager

10/10 Excellent

Tamika

Stayed 1 night in Sep 2023
Response from r on 1 Oct 2023
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu Folk Inn Ontario Airport / Management Team

10/10 Excellent

Canika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from r on 22 Sept 2023
Dear Guest,Thank you for staying at Vagabond Inn Hacienda Heights. We are happy to hear that you've enjoyed your stay. We will do our best to fix the issues that you mentioned. Please accept our apology for any inconvenience that might have caused you during your stay. Thank you for your feedback! Thank you for your patronage.Vagabond Inn Management

10/10 Excellent

Guy

Stayed 1 night in Sep 2023
Response from r on 17 Sept 2023
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu Folk Inn Ontario Airport / Management Team

10/10 Excellent

Guy

Stayed 1 night in Sep 2023
Response from r on 14 Sept 2023
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu Folk Inn Ontario Airport / Management Team

10/10 Excellent

mirna a

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it’s an old hotel but it’s really quiet very safe. Nice swimming pool. The mall is close. The stuff is very friendly and very nice.
Stayed 1 night in Sep 2023
Response from r on 11 Sept 2023
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu Folk Inn Ontario Airport / Management Team

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from r on 29 Aug 2023
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu Folk Inn Ontario Airport / Management Team

2/10 Terrible

Alex

Travelled with group
Disliked: Amenities, property conditions & facilities
Cheap soda machine and cool & unique key fobs to enter room(s). Everything else was either sub par or downright awful!
Stayed 1 night in Jul 2023
Response from r on 3 Aug 2023
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena YuFolk Inn Ontario Airport / Management Team

2/10 Terrible

Karla

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I was given air freshener when I checked in and told the room was stinky. The room was stinky and the property is filthy and has a huge hole I’m the ceiling that leaked water on me. It was disgusting and the manager is rude and awful. No customer service whatsoever! I’ve filed a complaint with Expedia and will be warning others in Yelp
Stayed 1 night in Jul 2023
Response from r on 25 Jul 2023
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena YuFolk Inn Ontario Airport / Management Team

4/10 Poor

antonio

Stayed 1 night in Jul 2023
Response from r on 22 Jul 2023
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena YuFolk Inn Ontario Airport / Management Team

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It looked abandoned, needs a lot of talc the receptionist was really nice
Stayed 1 night in Jul 2023
Response from R on 21 Jul 2023
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena YuFolk Inn Ontario Airport / Management Team

10/10 Excellent

Sally

Travelled with family, Travelled with family and small children
The staff was so nice and helpful, the pool was clean, My family and I enjoyed our stay.
Stayed 1 night in Jun 2023
Response from r on 5 Jul 2023
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu Folk Inn Ontario Airport / Management Team

2/10 Terrible

Sal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Need bug infestation. Hotel is falling apart missing chunks of roof rooms very dirty.
Stayed 5 nights in Jun 2023
Response from r on 29 Jun 2023
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena YuFolk Inn Ontario Airport / Management Team

8/10 Good

Santiago

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
everything was okay
Stayed 5 nights in Jun 2023
Response from r on 27 Jun 2023
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu Folk Inn Ontario Airport / Management Team

10/10 Excellent

Heyner

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from r on 13 Jun 2023
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu Folk Inn Ontario Airport / Management Team

8/10 Good

Michelle

Stayed 2 nights in Jun 2023
Response from r on 2 Jul 2023
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu Folk Inn Ontario Airport / Management Team

8/10 Good

Ady

Travelled with family, Travelled with family and small children
Liked: Staff & service
We mostly only needed a place to sleep so the hotel did the job. The fridge in our room was leaky because the door in the freezer was missing but it still worked. The carpet is dirty, my toddler got out of the bed and was walking around the room for a few minutes, when I picked him up to get him dressed his feet were black. But the staff was really nice and the sheets and blankets were clean which is what matters. We also hoped for breakfast but they still have a sign up saying they are not offering breakfast due to COVID yet. I know most other hotels in the area are offering so the kids were a little disappointed.
Stayed 1 night in May 2023
Response from r on 3 Jun 2023
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena YuFolk Inn Ontario Airport / Management Team

4/10 Poor

Ramiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from r on 23 May 2023
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena YuFolk Inn Ontario Airport / Management Team

8/10 Good

Verified traveller

Liked: Staff & service
The room has a funny smell
Stayed 1 night in May 2023
Response from r on 22 May 2023
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu Folk Inn Ontario Airport / Management Team

2/10 Terrible

Neftaly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The worst hotel I’ve ever stayed in, I found a live roach , the room smelled like cigarette smoke and it was a “ non smoking” room Don’t recommend staying here with children, My kids hated it as well.
Stayed 1 night in May 2023
Response from r on 22 May 2023
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena YuFolk Inn Ontario Airport / Management Team

6/10 Okay

Rocio

Stayed 1 night in May 2023
Response from r on 13 May 2023
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena YuFolk Inn Ontario Airport / Management Team

4/10 Poor

Cynthia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When chrcked in there was an empty beer can on the table. No iron and no clocks.. refrigerator was unplugged. There was a certain aged odor when walking in property. Needs uppdating of amenities.
Stayed 1 night in Apr 2023
Response from r on 20 Apr 2023
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena YuFolk Inn Ontario Airport / Management Team

6/10 Okay

Roland

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Ok the inn is old and in desperate need of an upgrade. Im in a king bed and on half of the bed you can feel all the springs. The room is very dark even with the lights on. The fridge didn't keep my sodas cold. And im not sure why theres so many men in drag. Their not dressed like theres a show but like their working men/women. Personally i dont care, but if your not use to that or dont want to see it i wouldn't recommend this place. The only good thing about this inn is its close to airport and freeways. Wouldn't come back here again.
Stayed 1 night in Apr 2023
Response from r on 14 Apr 2023
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena YuFolk Inn Ontario Airport / Management Team

2/10 Terrible

Gloria

Stayed 5 nights in Feb 2023
Response from r on 25 Apr 2023
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena YuFolk Inn Ontario Airport / Management Team

6/10 Okay

Moisés

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023
Response from r on 29 Mar 2023
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu Folk Inn Ontario Airport / Management Team

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
love!
Stayed 2 nights in Mar 2023
Response from r on 27 Mar 2023
Dear guest, Thank you for staying at our hotel. We are happy to hear that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Thank you again! Rowena Yu Folk Inn Ontario Airport / Management Team

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is run down. Smoke detector was missing with wires hanging out, toilet seat broken, no breakfast, no Fitness, bathtub broken, carpet sticky, and staff constantly away from front desk.
Stayed 2 nights in Mar 2023
Response from r on 21 Mar 2023
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena YuFolk Inn Ontario Airport / Management Team

2/10 Terrible

Fernando

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Mar 2023
Response from r on 9 Mar 2023
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena YuFolk Inn Ontario Airport / Management Team

6/10 Okay

Verified traveller

Ok
The price was decent but it seemed like the receptionist had way too many buttons to punch in to confirm who I was. Keep in mind all my info was validated through Hotels.com Pryor. I understand the need to double check ALL info. 2 people ahead of me when I initially walked in took 40min
Stayed 1 night in Mar 2023
Response from r on 7 Mar 2023
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena YuFolk Inn Ontario Airport / Management Team

2/10 Terrible

Olga

Stayed 4 nights in Feb 2023
Response from r on 27 Mar 2023
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena YuFolk Inn Ontario Airport / Management Team

2/10 Terrible

Enrique

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t stay their
This is by far one of the worse hotels their is in Ontario! I can’t believe there was cockroaches in the room, as soon as i turn on the restroom light they went everywhere! Extremely nasty.
Stayed 1 night in Feb 2023
Response from r on 3 Mar 2023
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena YuFolk Inn Ontario Airport / Management Team

6/10 Okay

Vicky

Liked: Staff & service, amenities
This hotel probably was quite lovely years ago but it’s starting to show it’s age.
Response from r on 3 Mar 2023
Dear guest,Thank you for staying at our hotel. We appreciate your feedback and are sorry to hear about some issues during your stay at our hotel. Please accept our apology for any inconvenience that this might have caused you. We will work hard to fix the problems that you mentioned. Thank you.Rowena YuFolk Inn Ontario Airport / Management Team