Iron/ironing board, rollaway beds, free WiFi, bed sheets
Check availability

Reviews of Country Inn

2.5 out of 5
Country Inn
2359 S Grove Ave, Ontario, CA

Reviews

5.6
Rating 10 - Excellent. 13 out of 99 reviews" "
Rating 8 - Good. 17 out of 99 reviews" "
Rating 6 - Okay. 21 out of 99 reviews" "
Rating 4 - Poor. 26 out of 99 reviews" "
Rating 2 - Terrible. 22 out of 99 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

4/10 Poor

Jimmy, Ventura

Travelled with family and small children, Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There was too many drug addict around and police activity at night with sirens .. the first room we got was smelling like cigarette smoke very bad. We were given and re-done room and it was way better! Then I got yelled at and cussed out from the person downstairs, cuz we were making too much noise or dropping things.. I was just walking, I’m a heavy person… NOT recommended for families
Stayed 4 nights in Mar 2024

2/10 Terrible

Cleotilde

Disliked: Property conditions & facilities
No internet bad service pool dirty
Stayed 1 night in Nov 2023

2/10 Terrible

Heriberto

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is horrible. I would not let my worst enemy stay here. We reserved online paid upfront. When we arrived to check in they made us wait outside for over 30 minutes just to inform us that our room was never reserved. I said fine it’s 1 in the morning just give me a room. The person at the window said I noticed you have a dog wich I replied yes we do that’s why we searched for a pet friendly hotel to wich he replied we are pet friendly but you need to pay extra for the dog. I said I already paid upfront he said yeah but you did not pay for the dog so I paid the extra 30 dollars and said fine I’m tired we just drove 7 hours because we are here for a funeral we had a death in the family just give me a room. they gave me a horrible smelling room I could see cigarette smoke in the air. The area is dirty and run down my wife did not feel safe there were homeless people camped in the parking lot and bushes near the freeway exit. I went back and explained to the guy I cannot stay in that room one of my kids had asthma. So he gave another room wich was full of trash and clutter and old mattresses at this point I had enough I was like you’re gonna pay me my money back and I will simply go somewhere else. After I got ahold of the Expedia rep and explained the situation they were able to get me money back and we stayed at a nice hotel in Rancho Cucamonga. Stay away from this place look elsewhere for a hotel
Stayed 3 nights in Nov 2023

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Dana

Stayed 1 night in Mar 2023

2/10 Terrible

Anissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
When we got there the lady looked at us & no response from her we stood there for a couple of seconds before she said very rudely can I help you. Then when we left she was outside the office and we said bye & the lady ignored us.
Stayed 1 night in Nov 2022

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible 😞
We specifically booked this hotel to have a place large enough for my family and to have breakfast and stayed 30 minutes away from our destination for the weekend because this place claimed to have both. We arrived to find that they no longer offer any breakfast and they informed me that the room only slept 4 even though the website said sleeps 7 and I listed on my reservation we would have 2 adults and 4 kids. The beds are hard, you can hear every sound and in the middle of the night the AC started sirening and we have to unplug it from the outlet due to the high pitch screaming. It was nearly comical how awful it was.
Stayed 1 night in Nov 2022

4/10 Poor

Michelle

Disliked: Amenities, property conditions & facilities

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service
Not bad
It. Was a good stay... the rooms were ok for a budget motel ... staff was friendly and helpful...
Stayed 3 nights in Sep 2022
Response from Sandy on 30 Sept 2022
Thank you for taking time to comment on your stay at our hotel, We hope to see you next time you are in the Ontario area. Have a wonderful dayThank youSandy White

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming
Stayed 1 night in Mar 2022

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This place was a dump. Paint was peeling off the walls, there were holes in the bedsheets. There was no way I was going to stay there.
Stayed 1 night in Nov 2021

6/10 Okay

Siena

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Other people staying were weird
The service here was great! Super nice people and helpful. But the actual hotel room was dirty and loud. The other tenets were knocking on doors all the way till the morning and one even walked into our room even after the door was locked. Overall a super weird place to stay even though service was nice.
Stayed 3 nights in Aug 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Room smelled like cigarettes, fridge was broken, lamp was broken, outlets were missing covers and some didn’t even work, people were yelling outside of our room, said that breakfast would be available but there was no breakfast, people were smoking everywhere even though there are no smoking signs. DO NOT STAY HERE!!!
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Alot of gangbangers and drugs
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Mediocre service and sketchy environment.
Stayed 1 night in Jun 2021

4/10 Poor

Julia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was no elevator and i had a hard time with the stairs. And i thought i reserved a room that sleeps 7 and got a room that sleep 5 my son would have had to sleep on the hardwood floor
Stayed 1 night in Mar 2021

2/10 Terrible

apolonio

Disliked: Staff & service, property conditions & facilities, room comfort
Price of the room was overly priced, tv isn’t even working properly phone wasn’t working either. I will never book in this place again, ever. Also no breakfast was served, not even a packed chips or crackers. Totally disappointed
Stayed 1 night in Feb 2021

6/10 Okay

Estella

Travelled with family
Liked: Cleanliness, staff & service
Stay was ok
We requested a non-smoking room and when we walked into the room it smelled really bad and very strongly like someone had been chain smoking. The friendly gentleman that check me in switched our room with no issue. The room was ok. Maybe needs a little updating but I did have a flat screen tv with no cable channels. Left to run an errand and came back to police arresting someone outside the front desk parking area.
Stayed 2 nights in Aug 2020

4/10 Poor

TARA

Disliked: Staff & service
No good
It was doomed from the start when I specifically asked for early check-in they not only didn't let me but I had to wait for two hours past actual check in time!!
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

4/10 Poor

MIKE

Liked: Staff & service
Disliked: Cleanliness
3 different rooms and they all smelled of smoke.
Stayed 1 night in Sep 2019

6/10 Okay

Luis

Liked: Staff & service
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very friendly and helpful. But the towels were not enough and the sink was broken.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Never staying here again
Chose to stay here for a few days, the first day we arrived my wife and kids were scared to see 4 police vehicles and many police officers walking around as we checked in. Not the first thing you want to see. Secondly the lady didn’t let us upgrade rooms. Then we asked for a non smoking room and we got a room that smelled like smoke and woke up with a head ache everyday. I told the front desk and said “what do you want me to do?” “We can’t do anything “ so this experience made us not want to ever rent another hotel just for the price. If your reading this and have time. Save an extra few bucks and stay closer where you like. If your single and smoke. Might be a good spot to sleep in.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The jacuzzi room.. jacuzzi was amazing! Lights, Jets and bubbles! Perfect size and very comfortable
Stayed 1 night in Feb 2019

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Going to the dogs
Not so good. Floor covering needs to be replaced Couch was old and dirty. Need overall new furniture Room was not properly cleaned. Need to do away with allowing pets it stinks at times You can see the dirty floor with stains. The front desk service was good
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2018

4/10 Poor

Verified traveller

Almost All Asian TV stations
It was annoying to be staying in a hotel in America where 40 out 45 TV stations were all Korean, Chinese, or Japanese. They obviously cater and prefer to have Asian Guests only.
Stayed 1 night in Nov 2018

4/10 Poor

Arlene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

6/10 Okay

Michael, Ontario ca

Close to the freeway and very friendly staff who got me checked in and out in a reseaonable time
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
When we first got there, they were not aware that we had a reservation set through expedia. The staff had to call expedia to get the information. The staff was eventually able to get us a room. When we got to our room it smelled like somebody had been smoking in the room even though we requested a non smoking room. There were guests smoking outside our room and in non smoking sections clearly marked with no smoking signs. I would not recommend staying here at all.
Stayed 6 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Room was fine, but security doesn't manage the property well. Had a drifter outside our room door talking to herself almost all night, was knocking on our door, and pulled our window screen off; then followed us to the car when we left. Notified front desk and they were already aware but still did not ask her to leave.
Stayed 1 night in Sep 2018

10/10 Excellent

Diana, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely loooooved the jetted tub!!!! Will be coming back !
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very Sketchy
There was a dog that was intimidating and the hallway smelled like urine. Hotel guests near the pool were smoking outside their rooms next to my room. Since I had to park on the other side of the hotel, I saw some questionable people walking around in the hall.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

It’s was mediocre at best
Stayed 3 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
We booked a room with spa did not work very well
Stayed 2 nights in Aug 2018

10/10 Excellent

Larenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
When we arrived at the hotel the front desk attendant was pleasant. We checked out the pool and there were people in there that looked like there were on drugs. Funky smell around and inside the lobby. there was a dog in the pool with the people that seemed like it would attack any one who entered pool area. the room smelled weird. also, the was rotting food in microwave.
Stayed 2 nights in Jul 2018

4/10 Poor

alfonso

Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for
Horrible there was bugs in my room the keys never worked to open the door in the bathroom area there was mold I was not completely happy with this stay.
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Creepy
Lots of unsavory characters in and around the hotel. Saw a transient’s shopping cart vehind a bush while I was walking my dog. Later, a you woman emerged and looked like she was on drugs. I did not feel safe for either me or my car. I did, however, feel safe in the room.
Stayed 1 night in May 2018