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Reviews of Cambria Hotel Burbank Airport

3 out of 5
Cambria Hotel Burbank Airport
3501 N San Fernando Blvd, Burbank, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 170 out of 235 reviews" "
Rating 8 - Good. 40 out of 235 reviews" "
Rating 6 - Okay. 12 out of 235 reviews" "
Rating 4 - Poor. 5 out of 235 reviews" "
Rating 2 - Terrible. 8 out of 235 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chong-Jae, langley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel. brand new. lots of little things done right such as motion sensor lights in the bathroom. charging stations on the bedside. clean and immaculate. not lots of dining choices within walking distance but the ones they had were excellent. Jersey Mikes, randys donuts, and a german burger and dog place. Randys donuts is the BOMB. a must try if you like donuts. Felt totally safe at the hotel.
Stayed 2 nights in May 2024
Response from Nataly on 15 May 2024
Dear Chong-Jae,Thank you for taking the time to complete our online survey regarding your recent stay at Cambria Hotel Burbank Airport.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Nataly WongCambria Hotel Burbank Airport

10/10 Excellent

Shaquelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very clean and friendly staff, would stay again
Stayed 5 nights in May 2024
Response from Nataly on 14 May 2024
Dear Shaquelle,Thank you for taking the time to complete our online survey regarding your recent stay at Cambria Hotel Burbank Airport.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

2/10 Terrible

Edbar

Stayed 2 nights in May 2024

10/10 Excellent

Younggi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Nataly Wong on 14 May 2024
Dear Younggi,Thank you for taking the time to complete our online survey regarding your recent stay at Cambria Hotel Burbank Airport.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kevin and Marquise at front desk were friendly and fantastic
Stayed 3 nights in May 2024
Response from AGM on 13 May 2024
Greetings,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.Our team works hard to provide exceptional service, and we look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

Fabiola Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from AGM on 13 May 2024
Greetings,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.Our team works hard to provide exceptional service, and we look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

Jacques

Best hotel I stayed at so far in my adulthood
Stayed 2 nights in May 2024
Response from AGM on 13 May 2024
Greetings,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.Our team works hard to provide exceptional service, and we look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

Nunu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 3 nights in May 2024
Response from AGM on 11 May 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Tashahni

Beautiful and clean property super friendly staff
Stayed 2 nights in May 2024
Response from AGM on 13 May 2024
Greetings,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.Our team works hard to provide exceptional service, and we look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 2 nights in May 2024
Response from Adin on 10 May 2024
Greetings Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

8/10 Good

VINAYAK RAJENDRA

Good
Stayed 2 nights in May 2024
Response from Adin on 9 May 2024
Dear Vinayak,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

8/10 Good

Holly

New property and very spacious areas. The rooms are very nice and fairly quiet. Good choices aren’t vast at the hotel but decent.
Stayed 1 night in May 2024
Response from Adin on 10 May 2024
Greetings Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

10/10 Excellent

Sarah

Liked: Amenities
Bright, Beautiful, New Hotel. Close to Airport and easy access to shopping and restaurant's! Staff is excellent and very welcoming!
Stayed 1 night in May 2024
Response from AGM on 8 May 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Tabi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Adin on 9 May 2024
Greetings Tabi, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

10/10 Excellent

Marc Theodore

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Cambria Hotel. Staff was very friendly. The place was very clean. Would recommend to family and friends for when they need to stay in the area.
Stayed 3 nights in May 2024
Response from AGM on 8 May 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

yvette

Stayed 1 night in May 2024
Response from AGM on 8 May 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and everything was clean. Good location it was quiet and felt safe. Also very close to shopping and dinning options
Stayed 3 nights in May 2024
Response from AGM on 8 May 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Luis Enrique Olmos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from AGM on 8 May 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our first stay at a Cambria. Will choose this hotel on future travels.
Stayed 3 nights in May 2024
Response from AGM on 8 May 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Anthony, Happy Valley

Stayed 1 night in Feb 2024
Response from AGM on 8 May 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Curtis John

Liked: Staff & service, property conditions & facilities
The hotel is new. Super comfortable beds.
Stayed 2 nights in May 2024
Response from AGM on 8 May 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from AGM on 8 May 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean and quiet
Stayed 2 nights in Apr 2024
Response from Adin on 3 May 2024
Greetings Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
😃
Stayed 2 nights in Apr 2024
Response from Adin on 1 May 2024
Greetings, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank. Our team works hard to provide exceptional service, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful Clean hotel with nice rooms.
Stayed 2 nights in Apr 2024
Response from Adin on 1 May 2024
Greetings, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank. Our team works hard to provide exceptional service, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

10/10 Excellent

Nickolas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and clean.
Stayed 1 night in Apr 2024
Response from Adin on 30 Apr 2024
Greetings, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank. Our team works hard to provide exceptional service, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

10/10 Excellent

Robin

Travelled with family
Liked: Property conditions & facilities
Even though I ended up utilizing a 3rd party for booking the room, the staff was friendly and willing to assist with anything that we would need. I would and will stay here again.
Stayed 1 night in Apr 2024
Response from AGM on 27 Apr 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Ross

Business traveller
New Hotel
Stayed 2 nights in Apr 2024
Response from AGM on 27 Apr 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Edith

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff it’s very friendly
Stayed 2 nights in Apr 2024
Response from Adin on 26 Apr 2024
Greetings, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.Our team works hard to provide exceptional service, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is newly renovated which is always nice. The decor was done well. They are understaffed and there was only one lady at the front desk. She was great but certainly could have used some help. Right by burbank airport, very convenient.
Stayed 1 night in Apr 2024
Response from Adin on 26 Apr 2024
Greetings, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.Our team works hard to provide exceptional service, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service
Staff was short and rude. Our room had trash on the floor, hair in the shower, toe nails in the bathroom and old food in the fridge. The lighting system is absolutely ridiculous and I asked for help from three different people and never got it. I’d get better service at the Marriott and pay less!
Stayed 3 nights in Apr 2024
Response from Adin on 25 Apr 2024
Dear Elizabeth, I apologize for the disappointing experience you had during your stay. Your feedback is crucial, and I'm sorry we fell short of your expectations. I'll address these issues immediately to ensure they don't happen again. We value your feedback and hope to have the chance to make it right.Sincerely,Adin

2/10 Terrible

Marina

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a room , I went there they didn’t have a room booked for me…I showed them the confirmation number still they said no rooms available…it happened with my friends too…they sold our rooms to someone else…very bad hotel and bad customer service…worst hotel ever
Stayed 2 nights in Apr 2024
Response from Adin on 25 Apr 2024
Dear Marina, I apologize for the disappointing experience you had. Your feedback is crucial, and I'm sorry we fell short of your expectations. I'll address these issues immediately to ensure they don't happen again. We value your feedback and hope to have the chance to make it right.Sincerely,Adin

10/10 Excellent

Janize

Travelled with family and small children
Perfect location, the staff are very accommodating, hotel is brand new our family had a wonderful stay we love it and highly recommend.
Stayed 4 nights in Apr 2024
Response from Adin on 24 Apr 2024
Hi Janize!Thank you so much for your glowing review! We're thrilled to hear that you enjoyed our perfect location and found our staff accommodating. It's wonderful to know that your family had a great stay and that you love the brand new hotel. We appreciate your recommendation and hope to welcome you back soon for another wonderful stay!All the best!Adin

10/10 Excellent

Octavius, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the bldg was just opened late December and the newness showed. I like that the hot water never stopped and my name always was shown on the many television sets. Also, disability placards don’t pay for parking.
Stayed 7 nights in Apr 2024
Response from Adin on 22 Apr 2024
Greetings, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.Our team works hard to provide exceptional service, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
We had a really late check in (12am) and the guy at the front was very attentive in checking us in and answering our questions. He even recommended a restaurant the next day. Staff is friendly and welcoming and the rooms were great with comfortable bedding.
Stayed 3 nights in Apr 2024
Response from Adin on 22 Apr 2024
Greetings, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.Our team works hard to provide exceptional service, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 2 nights in Apr 2024
Response from Adin on 26 Apr 2024
Greetings, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.Our team works hard to provide exceptional service, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place the only bad thing I can say is they told me I would get my $200 deposit back as soon as I checked out and that did not happen and I have not got it yet other then that it was amazing
Stayed 1 night in Apr 2024
Response from Adin on 22 Apr 2024
Greetings, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.Our team works hard to provide exceptional service, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

10/10 Excellent

Nicolas

Stayed 1 night in Apr 2024
Response from Adin on 9 May 2024
Greetings Nicolas, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

10/10 Excellent

Adeyoola Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!!! wish i COULD GIVE MORE STARS
Stayed 2 nights in Apr 2024
Response from Adin on 19 Apr 2024
Hi Amanda, We're ecstatic that you enjoyed your stay! Your satisfaction means the world to us.Our team works hard to provide exceptional service, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

10/10 Excellent

qiuping, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Burbank Airport. I'm sure we'll stay here again next time we visit
Stayed 1 night in Apr 2024
Response from Adin on 18 Apr 2024
Greetings, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.Our team works hard to provide exceptional service, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
New and clean
Stayed 1 night in Mar 2024
Response from Adin on 16 Apr 2024
Greetings, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.Our team works hard to provide exceptional service, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

10/10 Excellent

Cesar Enrique, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, excellent location, awesome customer service.
Stayed 3 nights in Apr 2024
Response from Adin on 16 Apr 2024
Greetings, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.Our team works hard to provide exceptional service, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

8/10 Good

Chris

Business traveller
Liked: Amenities
Good bargain
Stayed 1 night in Apr 2024
Response from Adin on 15 Apr 2024
Greetings, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.Our team works hard to provide exceptional service, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

6/10 Okay

oswaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive parking
Stayed 1 night in Apr 2024
Response from Adin on 16 Apr 2024
Dear Oswaldo,We appreciate your feedback regarding parking. We strive to offer competitive rates while providing convenience and security. We look forward to welcoming you back.All the best, Adin

10/10 Excellent

Edmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new property.
Stayed 3 nights in Mar 2024
Response from Adin on 15 Apr 2024
Greetings, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.Our team works hard to provide exceptional service, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean. Quiet. Close to trains and airport. Nothing bad about the entire experience
Stayed 1 night in Mar 2024
Response from Adin on 15 Apr 2024
Greetings, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.Our team works hard to provide exceptional service, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

10/10 Excellent

Harsimranjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Adin on 13 Apr 2024
Greetings Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

6/10 Okay

emily, Richmond

Stayed 1 night in Apr 2024
Response from Adin on 12 Apr 2024
Greetings Thank you for taking the time to share your feedback with us from your stay at our Cambria Hotel Burbank.We are sorry for falling short on your expectations, please feel free to reach out to provide any feedback regarding your experience. We look forward to get another an opportunity to welcome you back.Warm regards,Adin

10/10 Excellent

Willis

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is wonderful. It is a 3 star hotel, but it is actually better than some of the 4 star hotels. Highly recommended.
Stayed 2 nights in Apr 2024
Response from Adin on 11 Apr 2024
Greetings Willis, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you really enjoyed your stay at our Cambria Hotel Burbank.Our team works hard to provide exceptional service, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards,Adin

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I had to come downstairs to get my toilet paper and coffee for machine in the room. Housekeeping does not come to your room until your 3rd night stay and on that third night she only made the beds. I had to go down that night to get towels and supplies I needed because the front desk lady was the only staff there. (Her words to me) I stayed 4 nights
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 11 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Cambria Hotel Burbank Airport.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Feedback from our Choice Privileges Gold members on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.