In-room safe, rollaway beds, free WiFi, bed sheets
Check availability

Reviews of Americas Best Value Inn Pico Rivera Los Angeles E

2 out of 5
Americas Best Value Inn Pico Rivera Los Angeles E
7222 Rosemead Blvd, Pico Rivera, CA

Reviews

5.8
Rating 10 - Excellent. 60 out of 338 reviews" "
Rating 8 - Good. 64 out of 338 reviews" "
Rating 6 - Okay. 64 out of 338 reviews" "
Rating 4 - Poor. 51 out of 338 reviews" "
Rating 2 - Terrible. 99 out of 338 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Alicia

Liked: Staff & service
Comfortable and clean room; plenty of soft towels. Good value for the money.
Stayed 1 night in Apr 2024
Response from np on 23 Apr 2024
THANK YOU FOR RATING US.

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from np on 23 Apr 2024
THANK YOU FOR RATING US.

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien Siempre me quedo aquí
Stayed 1 night in Feb 2024
Response from np on 21 Feb 2024
THANK YOU FOR SHARING YOUR EXPERIENCE.

10/10 Excellent

Ericka

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
I like everything
Stayed 1 night in Jan 2024
Response from np on 27 Jan 2024
THANK YOU FOR TAKING YOUR TIME OUT AND SHARING YOUR EXPERIENCE. WE ARE HAPPY TO HEAR THAT WE HIT THE MARK FOR YOU. WE LOOK FORWARD TO PROVIDE YOU BEST SERVICE FOR YOUR NEXT STAY, COME BACK AND SEE US SOON.

6/10 Okay

Alma

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Family Overnight Stay
The location was great,next to shopping and restaurants within walking distance, great customer service at check in and check out..t he only thing is the room wasn't very clean :/ you can tell that cleanliness isn't top of their list and the rooms decor can use an update aside from that we had a good night stay
Stayed 1 night in Dec 2023
Response from np on 27 Jan 2024
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn Pico Rivera/East Los Angeles - Pico Rivera, CA. Sincerely, Hotel Management

2/10 Terrible

Enrique

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I never did check in
Stayed 1 night in Nov 2023
Response from np on 30 Nov 2023
sorry for inconvenience

10/10 Excellent

Mia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and friendly staff
Stayed 1 night in Nov 2023
Response from np on 30 Nov 2023
thank you for sharing your experience. we are glad you like the service. hope to see you soon.

10/10 Excellent

Jhon

Stayed 1 night in Nov 2023
Response from np on 13 Nov 2023
THANK YOU FOR RATING US.

8/10 Good

Raymond

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from np on 4 Nov 2023
THANK YOU FOR SHARING YOUR EXPERIENCE.

6/10 Okay

Rocio

Stayed 1 night in Oct 2023
Response from np on 4 Nov 2023
THANK YOU FOR SHARING YOUR EXPERIENCE.

8/10 Good

Cynthia

Stayed 2 nights in Sep 2023
Response from np on 4 Nov 2023
THANK YOU FOR SHARING YOUR EXPERIENCE.

2/10 Terrible

oscar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from np on 14 Sept 2023
SORRY FOR INCONVENIENCE.

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t stay here. We asked for a rollaway because we had 5 people in the room. The description said it accommodated 5 people. They told us no problem. They never brought it so 1 person in our party slept in the car. When we got in our room, after is was supposedly cleaned, there was still garbage on the floor. Overall experience Terrible!!
Stayed 1 night in Sep 2023
Response from np on 4 Sept 2023
SORRY FOR THE INCONVENIENCE.

8/10 Good

Musa

Stayed 3 nights in Aug 2023
Response from np on 4 Sept 2023
THANK YOU FOR RATING US.

6/10 Okay

Abhishek

Stayed 1 night in Jun 2023

2/10 Terrible

Luna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The pictures always going to show it better, but it was horrible. I paid for my two nights and left within an hour. The table tops were dirty where we wanted to sit down and eat, stains on the sheets. Microwave was dirty just the whole thing was dirty. I ended up spending more money because I had to leave with my son and pay for another hotel.
Stayed 2 nights in Jun 2023
Response from NP on 19 Jun 2023
On behalf of our team, we sincerely thank you for taking the time to leave us your comments as all guest feedback is our best asset when it comes to positive improvement. Had we known that you were not satisfied with the cleanliness of your room, our team would have been happy to assist in finding a solution. The housekeeping issue you encountered is being diligently addressed to prevent further oversight. We are in process of going into renovations as a whole hotel and for that we look forward to your return and another experience.

8/10 Good

Shorty

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Unfortunately it wasn't the best. The beds were a bit on the firm part and were definitely not queen size. Husband and I hardly got any sleep we kept tossing and turning. The bathroom was not cleaned properly and we got only two toiletries for a family of 4. Towels was my biggest issue they looked stained and was a bit bothered by it. Luckily i brought my own. Staff on the other hand was professional and nice. Over all it wasn't the worst stay but most certainly not the best. It was a quiet environment and during this heat the room was cool and relaxing. Will definitely consider a bigger size bed next time.
Stayed 2 nights in May 2023
Response from NP on 25 May 2023
THANK YOU FOR BRINGING UP THIS ISSUE. WE WILL SURELY LOOK INTO THIS. HOPE WE SEE YOU SOON TO GIVE YOU BETTER SERVICE. THANK YOU.

8/10 Good

Conrado

Travelled with family
Liked: Staff & service
Stayed 2 nights in May 2023
Response from NP on 25 May 2023
THANKYOU.

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from np on 26 Apr 2023
sorry for inconvenience

6/10 Okay

Tyres C

Stayed 1 night in Mar 2023
Response from np on 26 Apr 2023
sorry for inconvenience

10/10 Excellent

Denise

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023

2/10 Terrible

Jessie

Stayed 1 night in Jan 2023
Response from NP on 18 Jan 2023
SORRY FOR THE INCONVENIENCE.

10/10 Excellent

Maria

Stayed 2 nights in Dec 2022

8/10 Good

Richard

Stayed 2 nights in Dec 2022

2/10 Terrible

WILLIAM, LAS VEGAS

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beds have no blankets
Stayed 1 night in Oct 2022
Response from NP on 16 Oct 2022
SORRY FOR THE INCONVENIENCE. WE PROVIDE BLANKETS ON REQUEST. THANK YOU.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite stay
Stayed 1 night in Oct 2022
Response from NP on 9 Oct 2022
THANK YOU FOR SHARING YOUR EXPERIENCE.

2/10 Terrible

Isabel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
When we get there they take us to two rooms to decide to grab one both were so dirty with hairs on the shower and trash on the carpet and furniture they dicede to move us to another two and choose one once I need to get back to the airport looking for some of my ithems found bed bugs and cockroaches around the bed
Stayed 2 nights in Sep 2022
Response from NP on 3 Oct 2022
SORRY FOR THE INCONVENIENCE.

2/10 Terrible

Pedro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hola
its a old hotel stings dirty room stain sheets smell like old place broken bathroom door no towels broken tv no iron very disappointed I will never book this place again.
Stayed 3 nights in Sep 2022
Response from JP on 22 Sept 2022
HI PEDRO; THANK YOU FOR GIVING US YOUR FEEDBACK WE WILL WORK ON THE THINGS YOU MENTIONED US. THANK YOU

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, room comfort
We had an amazing stay the room was perfect
Stayed 1 night in Sep 2022
Response from NP on 19 Sept 2022
THANK YOU FOR TAKING YOUR TIME OUT AND SHARING YOUR EXPERIENCE. WE ARE HAPPY TO HEAR THAT WE HIT THE MARK FOR YOU. WE LOOK FORWARD TO PROVIDE YOU BEST SERVICE FOR YOUR NEXT STAY, COME BACK AND SEE US SOON.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very restfull
Stayed 1 night in Sep 2022
Response from NP on 11 Sept 2022
THANK YOU FOR SHARING YOUR EXPERIENCE.

2/10 Terrible

Hosam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad bad stay away
I don’t even know where to start it’s a horrible place it’s mess led by the picture very very recorded broken bathroom roaches in needs major remodel On top of that they charge you an extra $20 hotel fee which is not mentioned anywhere worse experience ever we couldn’t even complete it we had to leave it got Roaches everywhere
Stayed 2 nights in Sep 2022
Response from NP on 9 Oct 2022
SORRY FOR THE INCONVENIENCE.

4/10 Poor

BRAULIO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022

2/10 Terrible

Misty

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There doing fraud
The most terrible experience ever hotels.com charge me already once I left so I got charged an extra 200 dollars not only that I got there they charges 60 dollar deposit for some reason never got that back... i had to call the cops and do a police report cuz they are doing fraud
Stayed 1 night in Sep 2022
Response from NP on 9 Oct 2022
SORRY FOR INCONVENIENCE.

2/10 Terrible

Cesar fabian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

2/10 Terrible

Martha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022
Response from Np on 29 Aug 2022
Thank you for your response

4/10 Poor

Natalia, San Miguel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

Jose

Travelled with family
Liked: Staff & service
Room and beds appeared cleaned other than the floor. It was obvious floor was not vacuumed.
Stayed 1 night in Jul 2022
Response from NP on 16 Jul 2022
SORRY FOR THE INCONVENIENCE.

2/10 Terrible

Kira

Disliked: Cleanliness, staff & service, property conditions & facilities
Property manager was very rude. There was tagging all over the room. There was a hole in the curtain and someone put a candy wrapper in it to cover the hole. The toilet was leaking water and the tub had some plastic stuff as a sealant.
Stayed 1 night in Jul 2022
Response from NP on 16 Jul 2022
SORRY FOR THE INCONVENIENCE.

2/10 Terrible

Janeth

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service, called ahead of time for check in time as I had 2 rooms and wanted to assure rooms were together man stated first come first serve check in at 4:30, arrived at 4:00. When I got there rooms were opposite ends of property different floors and man said your late check in was at 2. Room was not clean hair all over bathroom floor and shower. Beds were not queen size they were full. I brought my own sheets and the did not fit. When I walked In my room man was there turning on tv as he said it doesn't always work there a trick to turning it on… HORRIBLE HORRIBLE place
Stayed 1 night in Jul 2022
Response from Guest Relations on 15 Jul 2022
Dear Janeth, We appreciate you taking the time to leave us your feedback and we apologize for any perceived rudeness or lack of service from our team members. This is never our intention and we'll be sure to discuss all your comments internally as we continue to make changes. We hope you'll give us another chance in the future.

6/10 Okay

Selene, Salinas

Travelled with partner
Had no sleep due to tv full blast upstairs. Loud fireworks
Stayed 2 nights in Jul 2022
Response from NP on 16 Jul 2022
SORRY FOR THE INCONVENIENCE.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
They over charge me 20 for hotel fees deposit40.
Stayed 1 night in Jun 2022
Response from NP on 19 Jun 2022
20$ HOTEL FEES IS MENTIONED ON YOUR RESERVATION AND ALSO THE DEPOSIT WE HAVEN'T OVERCHARGED ANY AMOUNT.

2/10 Terrible

Felix

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was garbage to be charging$100 for a night. Take this location off your site it's a rip off. No t.v Working. I would like my money refunded if possible.
Stayed 1 night in Jun 2022
Response from NP on 16 Jun 2022
SORRY FOR THE INCONVENIENCE.

10/10 Excellent

Thomas

Liked: Staff & service, amenities, property conditions & facilities
Awesome Hotel!! 👍
Stayed 1 night in Jun 2022
Response from NP on 13 Jun 2022
THANK YOU FOR SHARING YOUR EXPERIENCE. WE ARE GLAD WE HIT THE MARK FOR YOU. COME SEE US AGAIN. THANK YOU.

4/10 Poor

Edgar

Disliked: Staff & service
Stayed 1 night in Jun 2022

2/10 Terrible

Eric

Disliked: Cleanliness, property conditions & facilities
COCKROACH MOTEL
Cockroaches!! Asked the manager for a different room and was told No ! Asked for a refund was told definitely not. Was told I could leave but I’d still be charged for the entire stay! Maintenance guy came and sprayed the room for the cockroaches changed the sheets on the bed and left fresh towels.Fresh sheets and towels should have been provided anyway since we had booked Saturday, Sunday, Monday and checked out way before 11:00am on Tuesday. We weren’t allowed to use the swimming pool but on the website it was advertised. There were several things about our room that was unacceptable however the Cockroaches a Nightmare !! I will NEVER STAY HERE AGAIN
Stayed 3 nights in May 2022
Response from NP on 13 Jun 2022
THERE ARE NO BUGS OR ROACHES IN OUR ROOMS. HOPE WE SERVE YOU BETTER NEXT TIME.

2/10 Terrible

Eriberto

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stay away from this place! Horrible hotel.
Worse hotel ever. I booked a 2 bed room for my wife and 2 kids and me. Checked in at 5 and was given a room with 1 bed. The clerk said i checked in late even though its from 4 to midnight. Refuse to give me a room or my money back. He argued that I didn't check in at 4 so they gave my room to someone else becuae I was late. Stay away from this place at all cost.
Stayed 1 night in May 2022
Response from np on 13 Jun 2022
WE WERE OVERBOOKED SO WE DID NOT HAVE 2 BEDS AVAILABLE. HOPE WE SERVE YOU BETTER NEXT TIME.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Worse Motel in Pico Rivera.
The receptionist at the lobbybwas rude and unprofessional. He is not cut out for the job and needs to find something else.
Stayed 1 night in May 2022
Response from NP on 12 May 2022
SORRY FOR THE INCONVENIENCE. WE HOPE TO SERVE YOU BETTER IN THE NEXT STAY. THANK YOU.

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2022

4/10 Poor

Victor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
rooms need to be remodel with newer furniture and needs to be clean rigth not just touch up
Stayed 3 nights in Apr 2022
Response from NP on 11 Apr 2022
THANK YOU FOR YOUR FEEDBACK.

10/10 Excellent

Lori, East Providence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy neighbors at 3 am & 6am
Stayed 1 night in Apr 2022
Response from NP on 11 Apr 2022
thank you for your feedback.