Exterior

Reviews of Hampton Inn & Suites Agoura Hills

2.5 out of 5
Hampton Inn & Suites Agoura Hills
30255 Agoura Rd, Agoura Hills, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1001 reviews" "
Rating 8 - Good. 233 out of 1001 reviews" "
Rating 6 - Okay. 45 out of 1001 reviews" "
Rating 4 - Poor. 14 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views
Stayed 1 night in May 2024

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 4 nights in May 2024
Response from General Manager on 28 May 2024
Dear Aman,We're thrilled you had a great experience at Hampton Inn & Suites Agoura Hills. Our team is committed to ensuring your satisfaction, and we look forward to welcoming you back!

10/10 Excellent

Yu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean. Bed is comfortable. Nice to have simple breakfast included.
Stayed 2 nights in May 2024
Response from General Manager on 28 May 2024
Dear Yu,Thank you for choosing Hampton Inn & Suites Agoura Hills! We're delighted you enjoyed the cleanliness of your room and the comfort of your bed, along with our complimentary breakfast. We look forward to welcoming you back and ensuring another pleasant stay in the future!

10/10 Excellent

Denise

Travelled with family
Liked: Staff & service, property conditions & facilities
Very nice room comfortable bedding. Staff helpful and always available. Laundry facilities came in handy. Breakfast was convenient and good variety. Slamming doors at 4 and 5 am ….inconsiderate guests. Wish there was a fix for that. The air conditioner ran a little warm so had to turn down quite a bit lower than usual. Overall very pleasant stay.
Stayed 3 nights in May 2024
Response from General Manager on 23 May 2024
Dear Denise,Thank you for sharing your detailed feedback. We're delighted to hear you enjoyed so many aspects of your stay. We regret the disturbance caused by slamming doors and appreciate your understanding regarding the air conditioner. Your insights are valuable as we strive to enhance our guest experience. We look forward to welcoming you back to Hampton Inn & Suites Agoura Hills for another pleasant stay.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay, the pool was very nice, and the room was wondertful. Next time i would lovr to try those waffles
Stayed 1 night in May 2024
Response from General Manager on 21 May 2024
Dear Matthew,We're delighted you enjoyed your stay at Hampton Inn & Suites Agoura Hills! It's great to know that our inviting pool helped make your visit memorable. We offer two different flavors for the waffles, and we hope you get to try them in the future. Please come see us again soon.

10/10 Excellent

Bolortuya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean
Stayed 1 night in May 2024
Response from General Manager on 21 May 2024
Dear Bolortuya,It's wonderful that you found Hampton Inn & Suites Agoura Hills pleasant and well-maintained. Our team works diligently to uphold high standards of cleanliness and comfort for all our guests. We hope to have the pleasure of hosting you again.

10/10 Excellent

Bob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding in every way.
Stayed 2 nights in May 2024
Response from General Manager on 17 May 2024
Dear Bob,We're delighted you enjoyed your stay at Hampton Inn & Suites Agoura Hills! Please come see us again soon.

8/10 Good

Sonje, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was disappointing. There were no gluten free options, no plain yoghurt and a poor choice of fresh fruit.
Stayed 3 nights in Apr 2024
Response from General Manager on 13 May 2024
Dear Sonje,Thank you for taking the time to leave a review. Based on your rating, it seems you had an enjoyable overall experience. However, we regret your disappointment with our breakfast offerings. Your feedback will be discussed with our internal team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope to welcome you back in the future for a seamless stay worthy of a perfect rating.

10/10 Excellent

Garth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property and hot tub. Comfortable stay and David was great!
Stayed 2 nights in May 2024
Response from General Manager on 10 May 2024
Dear Garth,It was a pleasure having you stay with us, and we appreciate your review. Thank you for highlighting our comfortable accommodations, relaxing hot tub, and David's superb guest service! We will ensure he is recognized for his efforts. On behalf of our team, it would be an honor to welcome you back to Hampton Inn & Suites Agoura Hills anytime.

4/10 Poor

Craig

Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

James William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast changed daily. Staff were always friendly and helpful. Conveniently located off the 101
Stayed 7 nights in Apr 2024
Response from General Manager on 26 Apr 2024
Dear James,It was our pleasure to provide you with convenient, welcoming accommodations. We're glad you appreciated our varied breakfast options, and we look forward to hosting you again at Hampton Inn & Suites Agoura Hills!

10/10 Excellent

Craig

Stayed 1 night in Apr 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good property to stay at!
Stayed 1 night in Apr 2024
Response from General Manager on 24 Apr 2024
Dear John,We at Hampton Inn & Suites Agoura Hills thank you for your review. We are pleased to hear you enjoyed your stay with us and look forward to the next time you join us.

10/10 Excellent

Lorraine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
See above
Stayed 3 nights in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Lorraine,Thank you for the review! We're so happy to hear you had a five-star experience with us, and we hope you'll visit us again soon.

10/10 Excellent

Hamid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated modern rooms and great breakfast. Friendly staff.
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Hamid,Thank you for choosing to stay with us at Hampton Inn & Suites Agoura Hills. We are pleased that you enjoyed the updated rooms and our delicious breakfast. On behalf of our team, we hope to see you again for another great stay.

8/10 Good

Craig

Stayed 1 night in Apr 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Alyse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Lawrence

Stayed 3 nights in Mar 2024

10/10 Excellent

Myra

Stayed 1 night in Mar 2024

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. No problems. Not fancy, but wasn't expecting that. Casual and safe. Nice area.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kristina, Carlsbad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. It always great to see smiling faces after a long drive. Very clean. Great bed and linens.
Stayed 1 night in Mar 2024

10/10 Excellent

Leighann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bice room
Stayed 1 night in Mar 2024

6/10 Okay

Ashley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

DIANE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Deundra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and professional staff. Truly enjoyed the stay. Definitely will return when in this area...
Stayed 1 night in Mar 2024

8/10 Good

Kalpesh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 1 night in Mar 2024

8/10 Good

suresh

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Hotel staff were polite and friendly.Complimentary breakfast was good my kids enjoyed it😊
Stayed 1 night in Mar 2024

10/10 Excellent

Jun

Travelled with family and small children
Liked: Property conditions & facilities
Super friendly staff very clean room!
Stayed 2 nights in Mar 2024

8/10 Good

Joseph

Stayed 7 nights in Feb 2024

2/10 Terrible

Marilyn

Stayed 1 night in Mar 2024

10/10 Excellent

Humaira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Mario G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Louis, Boulder Creek

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I arrived and explained that I had some equipment that was visible in the back of my truck. Since it was later in the evening and I was leaving in the morning the front desk had me move my truck near the front entrance. I thought that was very thoughtful and I really appreciated it. Thank you. I have alway found the Hampton Suites are very nice and very helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We will be back.
Outstanding stay!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such an enjoyable stay. Rooms were very nice and spacious and clean. The staff was tremendous and accommodating. The coffee bar and the breakfast buffet were such a nice added touch.
Stayed 2 nights in Feb 2024

8/10 Good

Norm

Stayed 1 night in Feb 2024

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful.
Stayed 1 night in Feb 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
When we got there it was a very weird interaction with the guy on the front desk, next morning we didn’t like the breakfast, don’t get me wrong I’m not complaining since it’s complementary, but just heads up, they didn’t have eggs and they even had the “eggs” sign on, oatmeal was very thick, the walnuts they had for the oatmeal were stale or had a funky taste, other than that everyone is very nice and overall it was a good stay
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great away from city
Great place, very clean, great coffee. Nice place to stay away from LA, but close enough to commute!
Stayed 2 nights in Feb 2024

10/10 Excellent

Darryl

Stayed 4 nights in Feb 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Check in was easy, room was great and best of all the hot tub was hot!
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, will stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Poonam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and place was really clean.
Stayed 4 nights in Feb 2024