All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 460 out of 1005 reviews" "
10 - Excellent
460
Rating 8 - Good. 292 out of 1005 reviews" "
8 - Good
292
Rating 6 - Okay. 134 out of 1005 reviews" "
6 - Okay
134
Rating 4 - Poor. 62 out of 1005 reviews" "
4 - Poor
62
Rating 2 - Terrible. 57 out of 1005 reviews" "
2 - Terrible
57
8.8/10
Cleanliness
8.8/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Karina
Travelled with partner
29 Apr 2024
Liked: Amenities
This website always makes my trip so easy
Karina
Stayed 1 night in Apr 2024
Response from Brand Plaza Hotel Management on 30 Apr 2024
Thank you so much for taking the time to share your kind words about your recent stay at our hotel. We’re thrilled to hear that you had a pleasant experience with us.
Front desk agent was rude and sarcastic when asked where parking was located. Desk was not busy but he acted as though it was an inconvenience and distraction to do his job.
Although the room was quite small, it was nice and clean.
Stacia
Stayed 1 night in Apr 2024
Response from Brand Plaza Hotel on 28 Apr 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel. We appreciate your input, as it helps us identify areas for improvement.
Response from Brand Plaza Hotel Management on 24 Apr 2024
Thank you so much for taking the time to share your kind words about your recent stay at our hotel. We’re thrilled to hear that you had a pleasant experience with us.
8/10 Good
Maybel
Travelled with group
23 Apr 2024
Liked: Cleanliness, staff & service, amenities
No elevator and steep stairs. Inconvenient parking
Maybel
Stayed 1 night in Apr 2024
Response from Brand Plaza Hotel Management on 23 Apr 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel. We appreciate your input, as it helps us identify areas for improvement.
The location was excellent. One thing that is not listed on the property website is that there is NO ELEVATOR! You will have to carry all your luggage from the ground floor to the first floor to check in and then take all your luggage to whatever floor they put you on. Hopefully you are in shape for all that exercise!!!
Daniel
Stayed 3 nights in Mar 2024
Response from Brand Plaza Hotel Management on 16 Apr 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel. We appreciate your input, as it helps us identify areas for improvement.
Thank you so much for taking the time to share your kind words about your recent stay at our hotel. We’re thrilled to hear that you had a pleasant experience with us.
Response from Brand Plaza Hotel Management on 9 Apr 2024
Thank you so much for taking the time to share your kind words about your recent stay at our hotel. We’re thrilled to hear that you had a pleasant experience with us.
Such a great little spot. We visit LA at least once a month and this will be our new place we stay every time.
Jeremy
Stayed 2 nights in Apr 2024
Response from Brand Plaza Hotel on 7 Apr 2024
Thank you so much for taking the time to share your kind words about your recent stay at our hotel. We’re thrilled to hear that you had a pleasant experience with us.
This is a charming, beautiful , quiet hotel that is also a historical hotel. The latter is what makes it so cool. Its also very clean and located in a central location. It’s so old there are no elevators so beware. We loved it!
Ho
Stayed 2 nights in Mar 2024
Response from Brand Plaza Hotel on 7 Apr 2024
Thank you so much for taking the time to share your kind words about your recent stay at our hotel. We’re thrilled to hear that you had a pleasant experience with us.
8/10 Good
Angelica
Travelled with family
2 Apr 2024
Liked: Cleanliness, staff & service, amenities
Good dinning near
Angelica
Stayed 1 night in Mar 2024
Response from Brand Plaza Hotel on 7 Apr 2024
Thank you so much for taking the time to share your kind words about your recent stay at our hotel. We’re thrilled to hear that you had a pleasant experience with us.
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.
2/10 Terrible
maria
Travelled with family
29 Mar 2024
Disliked: Staff & service, amenities
No microwave, no elevator and no on site parking.
maria
Stayed 1 night in Mar 2024
Response from Brand Plaza Hotel on 31 Mar 2024
We apologize for any inconvenience you experienced on our property related to parking and the number of stairs on our property.
10/10 Excellent
Marie Flor
25 Mar 2024
Friendly and efficient staff. Clean rooms, bathroom , towels and beddings.
Marie Flor
Stayed 2 nights in Mar 2024
Response from Brand Plaza Hotel on 25 Mar 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.
Response from Brand Plaza Hotel Management on 19 Mar 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.
6/10 Okay
Vanessa
16 Mar 2024
Vanessa
Stayed 1 night in Mar 2024
Response from Brand Plaza Hotel on 7 Apr 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel. We appreciate your input, as it helps us identify areas for improvement.
Very convenient… next to shopping mall and Porto’s bakery
Joannie
Stayed 1 night in Mar 2024
Response from Brand Plaza Hotel Management on 19 Mar 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.
Parking was a little tricky but isn't too far away. Staff was friendly and informative.
Kayleen
Stayed 2 nights in Mar 2024
Response from Brand Plaza Hotel on 14 Mar 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.
Response from Brand Plaza Hotel Management on 13 Mar 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel. We appreciate your input, as it helps us identify areas for improvement.
Hotel is on the second floor. No elevators. Lots of stairs. Parking two blocks away. Staff really helpful and nice. Rooms small but clean. Quiet.
Luis
Stayed 1 night in Mar 2024
Response from Brand Plaza Hotel Management on 12 Mar 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel. We appreciate your input, as it helps us identify areas for improvement.
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.
Response from Brand Plaza Hotel Management on 5 Mar 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.
10/10 Excellent
Jose, los angeles
2 Mar 2024
Good
Jose
Stayed 1 night in Jan 2024
Response from Brand Plaza Hotel on 4 Mar 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.
6/10 Okay
Michelle
Travelled with family
29 Feb 2024
Disliked: Staff & service, amenities
Hotel is in a good area with a lot of food options
Michelle
Stayed 1 night in Feb 2024
Response from Brand Plaza Hotel on 4 Mar 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.
Your comments have been noted, and we will certainly take them into consideration as we strive to enhance the overall guest experience.
8/10 Good
Andrea
26 Feb 2024
Liked: Cleanliness, staff & service
Andrea
Stayed 2 nights in Feb 2024
Response from Brand Plaza Hotel on 4 Mar 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.
This place was great but there are a million stairs and no elevator.
Sarah
Stayed 4 nights in Feb 2024
Response from Brand Plaza Hotel on 22 Apr 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel. We appreciate your input, as it helps us identify areas for improvement.
Its in a very good location. There is so many shops and restaurants along the strip where the hotel is. Easy access to ride shares and metro.
Andrew
Stayed 6 nights in Feb 2024
Response from Brand Plaza Hotel on 4 Mar 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.
Response from Brand Plaza Hotel Management on 20 Feb 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.
Response from Brand Plaza Hotel Management on 14 Feb 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.
6/10 Okay
Qi
Travelled with family
10 Feb 2024
Liked: Cleanliness, staff & service
Just a heads up that free parking is not available and also the the laundry is expensive. But everything else is good.
Qi
Stayed 3 nights in Feb 2024
Response from Brand Plaza Hotel Management on 13 Feb 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel. We appreciate your input, as it helps us identify areas for improvement.
Response from Brand Plaza Hotel Management on 13 Feb 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.
10/10 Excellent
Alberto
7 Feb 2024
Liked: Staff & service
Alberto
Stayed 1 night in Feb 2024
Response from Brand Plaza Hotel Management on 13 Feb 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.
10/10 Excellent
Earlene
6 Feb 2024
Liked: Property conditions & facilities
Great location and very nice rooms short walk to Porto’s bakery
Earlene
Stayed 2 nights in Jan 2024
Response from Brand Plaza Hotel Management on 6 Feb 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel. We appreciate your input. We hope to see you again on your next visit to Glendale.
10/10 Excellent
Rose
Business traveller
4 Feb 2024
Liked: Cleanliness, staff & service
Walking up 2 flights of stairs with luggage almost killed me.
Rose
Stayed 3 nights in Jan 2024
Response from Brand Plaza Hotel Management on 6 Feb 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel. We appreciate your input, as it helps us identify areas for improvement.
A wonderful stay in downtown Glendale!
A bit of a hole in the wall, but that makes it so much more unique
Also next to Porto’s
Trew
Stayed 1 night in Jan 2024
Response from Brand Plaza Hotel Management on 31 Jan 2024
Thank you for taking the time to provide us with such positive feedback and sharing your wonderful experience at our establishment. We greatly appreciate your kind words; we look forward to welcoming you back soon.
The room was very clean and homey. The staff was excellent and kind.
Michael
Stayed 1 night in Jan 2024
Response from Brand Plaza Hotel Management on 30 Jan 2024
Thank you for taking the time to provide us with such positive feedback and sharing your wonderful experience at our establishment. We greatly appreciate your kind words; we look forward to welcoming you back soon.
Nice place however, there are NO elevators and every room (including check-in) require walking up a long flight of steep stairs.
Maria
Stayed 1 night in Jan 2024
Response from Brand Plaza Hotel Management on 30 Jan 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel. We appreciate your input, as it helps us identify areas for improvement.
Stayed on honeymoon. As we said that it is the first time in Glendale, the hotel staff kindly told us the recommended restaurants and shops. The building itself is dated, but the facilities are clean and comfortable.
Verified traveller
Stayed 1 night in Jan 2024
Response from Brand Plaza Hotel Management on 30 Jan 2024
Thank you for taking the time to provide us with such positive feedback and sharing your wonderful experience at our establishment. We greatly appreciate your kind words; we look forward to welcoming you back soon.
The hotel is quaint and in a nice area. The hotel is very quiet. The bedding is comfortable and the room was pleasant. I could not get ice. The machine was broken. I think the TV worked but never could figure it out.
Tina
Stayed 1 night in Jan 2024
Response from Brand Plaza Hotel Management on 30 Jan 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel. We appreciate your input, as it helps us identify areas for improvement.
Response from Brand Plaza Hotel Management on 31 Jan 2024
Thank you for taking the time to provide us with such positive feedback, We look forward to welcoming you back soon.
10/10 Excellent
Ricki
22 Jan 2024
Ricki
Stayed 2 nights in Jan 2024
Response from Brand Plaza Hotel Management on 6 Feb 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.
Response from Brand Plaza Hotel Management on 24 Jan 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.
8/10 Good
Nicholas
Business traveller
18 Jan 2024
Liked: Cleanliness, staff & service
The property is very nice and is indeed a boutique hotel. An elevator would make al the difference. Perhaps a microwave in the room would be nice, but I imagine the older wiring may not be able to handle the load.
Nicholas
Stayed 2 nights in Jan 2024
Response from Brand Plaza Hotel Management on 24 Jan 2024
Thank you for taking the time to provide us with such positive feedback and sharing your wonderful experience at our establishment. We greatly appreciate your kind words; we look forward to welcoming you back soon.
Response from Brand Plaza Hotel Management on 16 Jan 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.
Place needs to be rebuild. Everything is old and falling apart.
Verified traveller
Stayed 1 night in Jan 2024
Response from Brand Plaza Hotel Management on 24 Jan 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel. We appreciate your input, as it helps us identify areas for improvement.