Longford hotels from RM195

"Breakfast was great, front desk staff was not particularly helpful and the pool was freezing. This was important especially traveling with children."

"The front desk woman was friendly and the breakfast was good "

"I chose this hotel after reviewing it online, particularly because of the pool area, which looked like a great feature for my three kids who were traveling with me. Unfortunately, the experience did not meet expectations. Upon arrival, I was required to pay a room deposit that was not disclosed anywhere on the website. That was frustrating, but I moved forward with the stay. We planned to use the pool during our second night, only to find that it was out of service. While the hot tub was still operational, that wasn’t a suitable substitute for young kids who were specifically looking forward to the pool. Since we were staying for four nights, I decided to address the issue at checkout, hoping for a reasonable resolution. When I spoke with the manager, I was told that I should have mentioned it earlier and could have been refunded and left. That response was disappointing. Suggesting that I should have uprooted my family mid-stay due to a maintenance issue on the hotel’s end is not a reasonable solution. Beyond the pool, there were several maintenance and quality concerns throughout the room. The bathroom flooring was coming up, and the bathroom door was delaminating and falling apart. The refrigerator did not have a proper freezer, though items would freeze if the temperature was set to maximum. Additionally, the website advertised a continental breakfast that included items like eggs and bacon. However, during our stay, breakfast options were limited. "

"We stayed here twice on our round trip travels. Second time had a room that didnt need repair. Very comfortable room and beds. Will stay here again when traveling through."

"The staff was very nice and helpful, the breakfast in the morning was also pretty good. Our problem was it seems the property was rushed being built. It was upsetting I wasn’t alerted that the pool was closed until AFTER I booked the rooms. Our biggest issue is the deadbolt wouldn’t latch correctly and we saw this with several other hotel doors. Making sure people can feel safe in their room and be able to close the door should be a major concern for whoever built the property. Staff, breakfast and look of the hotel was great. Building seemed rushed and not a lot done about it. "

"Clean room, nice staff, easy check in process. Breakfast could be better"

"Comfortable bed; excellent climate control"

"Room & bathroom was clean & fine. Smelled of some sort of chemicals & toilet seat was broke or not installed properly. "

"There is no self controlled heating or air conditioning. No fans to move the air around either."