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Reviews of Urban Boutique Hotel

3 out of 5
Urban Boutique Hotel
Štefanova ulica 4, Ljubljana

Reviews

9.6

Exceptional

Rating 10 - Excellent. 338 out of 429 reviews" "
Rating 8 - Good. 79 out of 429 reviews" "
Rating 6 - Okay. 8 out of 429 reviews" "
Rating 4 - Poor. 3 out of 429 reviews" "
Rating 2 - Terrible. 1 out of 429 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room, excellent location and good breakfast
Stayed 3 nights in Apr 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Amenities
Really great customer service, clean rooms, nice breakfast and perfect location. Staff was excellent.
Stayed 2 nights in Apr 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Millie

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

dia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extra nice and professional staff , very quiet Laundry available, excellent breakfast options
Stayed 3 nights in Jan 2024

10/10 Excellent

Jagdeep Kaur

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really good hotel with great staff and amazing customer service. The rooms were very spacious and hotel was right in the city centre.
Stayed 4 nights in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel
Fabulous hotel, ideal location for the old town, Tivoli park, train/bus station, union experience. Brilliant breakfast, warm rooms, comfy beds and helpful staff. Will definitely recommend to anyone visiting Ljubljana!
Stayed 3 nights in Dec 2023

10/10 Excellent

Liang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in general. There is not parking lots by the hotel, need to find parking space nearby
Stayed 1 night in Dec 2023

10/10 Excellent

Derek Hugh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, staff were amazing, couldn’t be more helpful and the breakfast was first class - rooms were very clean and made up daily, a good size, comfortable beds and the bathroom had a walk in shower - would highly recommend
Stayed 4 nights in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anna at the front desk was a big help.
Stayed 2 nights in Oct 2023

10/10 Excellent

Shireen

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, snack and drink offer all day.
Stayed 3 nights in Oct 2023

10/10 Excellent

Maryann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Employees were the best!
Stayed 1 night in Oct 2023
Response from Eli on 26 Oct 2023
Dear Maryann,thank you for your kind words.All the best, Urban team

10/10 Excellent

Maryann

Staff was very friendly and helpful….
Stayed 1 night in Oct 2023
Response from Eli on 26 Oct 2023
Dear Maryann,thank you for your kind words.All the best, Urban team

10/10 Excellent

Sean Seungwon

Liked: Cleanliness, staff & service, property conditions & facilities
No parking but more than excellent breakfast!
Stayed 2 nights in Oct 2023
Response from Eli on 26 Oct 2023
Dear Sean Seungwon,thank you and we hope to see you again some day.All the best, Urban team

10/10 Excellent

Maryann

Stayed 1 night in Oct 2023

10/10 Excellent

Geshan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Stojchevska Katerina on 19 Oct 2023
Thank you!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Stojchevska Katerina on 19 Oct 2023
Thank you!

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location; great staff. tks
Stayed 2 nights in Sep 2023
Response from Stojchevska Katerina on 12 Oct 2023
Thank you!

10/10 Excellent

Mallory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our time at this hotel. The breakfast was good, the room was a great size, and we are within walking distance of several great locations. The only issue we had is our room had a wet smell from time to time, we believe it came from the air conditioner.
Stayed 2 nights in Sep 2023
Response from Stojchevska Katerina on 5 Oct 2023
Thank you!

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely time. The room was actually a lot bigger than I was expecting. Super clean, friendly and helpful staff, and super close to the bridges and other attractions. Parking was a bit confusing but the staff directed me to a few parking options!
Stayed 1 night in Sep 2023
Response from Stojchevska Katerina on 12 Sept 2023
Tahnk you!

10/10 Excellent

Stephen

Stayed 1 night in Sep 2023
Response from Stojchevska Katerina on 5 Oct 2023
Thank you!

10/10 Excellent

Mark, Ingram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property and excellent staff! Room was great
Stayed 2 nights in Sep 2023
Response from Stojchevska Katerina on 7 Sept 2023
Thank you!

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Stojchevska Katerina on 26 Aug 2023
Thank you!

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Polite and friendly staff.
Stayed 2 nights in Aug 2023
Response from Stojchevska Katerina on 26 Aug 2023
Thank you!

10/10 Excellent

Elise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and location
Great spot to stay. Staff, especially Elama, are all excellent. Comfortable, clean and roomy. The location couldn’t be better and cooked to order eggs for breakfast is a very nice touch. Only negative is the elevator is slow if you need that each time. But stairs easy and close.
Stayed 2 nights in Jul 2023
Response from Stojchevska Katerina on 25 Jul 2023
Thank you!

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for location and facilities
Good location and breakfast. Rooms were mostly good, we did have an issue with our shower which didn’t drain well, leaving water all over the floor. Hotel had an ironing room which was useful.
Stayed 2 nights in Jul 2023
Response from Stojchevska Katerina on 25 Jul 2023
Thank you!

6/10 Okay

Amrita

Travelled with family and small children
Liked: Cleanliness, staff & service
Centrally located with a good breakfast. Quite dated though it looks like they at least renovated the bathrooms. Front desk staff is hit or miss. Sara was wonderful but the other lady was a bit rude and unhelpful. Also the AC is our room didn’t work however the AC is the kitchen area was able to compensate a bit at night. Also not stroller accessible with lots of stairs and a tiny elevator. I probably wouldn’t stay here again.
Stayed 2 nights in Jul 2023
Response from Stojchevska Katerina on 7 Sept 2023
Dear,Thank you for your feedback,it means a lot to us.

10/10 Excellent

Philip, Huntingdon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location within comfortable walking distance of the centre. Only drawback is remote parking but it’s easy to drop off bags beforehand. Staff were all pleasant and the breakfast was great!
Stayed 2 nights in Jun 2023
Response from Stojchevska Katerina on 4 Jul 2023
Thank you!

4/10 Poor

GENE, Richmond

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Stojchevska Katerina on 4 Jul 2023
Thank you!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Stojchevska Katerina on 12 Jun 2023
Thank you!

10/10 Excellent

lynn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff were wonderful. Caring nd very helpful. Coffee is really good
Stayed 1 night in May 2023
Response from Stojchevska Katerina on 12 Jun 2023
Thank you!

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in great condition. Great bed. Modern and large bathroom with great water pressure. Centrally located to trains busses. 5 min walking to historic center. Nice cafes museums adjacent to the hotel itself. This was a great value.
Stayed 2 nights in May 2023
Response from Stojchevska Katerina on 31 May 2023
Thank you!

10/10 Excellent

Gal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel. Extrq carrying staff, large fully equipped room, very quiet. Hotel located just 2 min from downtown Ljubljana. Highly recommended!
Stayed 1 night in May 2023
Response from Stojchevska Katerina on 31 May 2023
Thank you!

10/10 Excellent

Gloria

Stayed 3 nights in May 2023
Response from Stojchevska Katerina on 4 Jul 2023
Thank you!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Stojchevska Katerina on 31 May 2023
Thank you!

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique hotel. Helpful staff. Excellent breakfast. Parking is off property.
Stayed 1 night in May 2023
Response from Stojchevska Katerina on 18 May 2023
Thank you!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous trip to Ljubljana
Fabulous few nights in Ljubljana. The hotel facilities and the staff were incredible. I'd never consider staying anywhere else when I'm in the area.
Stayed 2 nights in May 2023
Response from Stojchevska Katerina on 11 May 2023
Thank you!

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, good location, great price
Stayed 1 night in May 2023
Response from Stojchevska Katerina on 11 May 2023
Thank you!

10/10 Excellent

Steven, Birkdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much as advertised and thus met my high expectations. Modern and comfortable room. A great breakfast too.
Stayed 2 nights in Apr 2023
Response from Stojchevska Katerina on 27 Apr 2023
Thank you!

10/10 Excellent

Elise, Sheridan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helpful. Room was larger than expected and very clean. Easy walk from the bus terminal and literally 2 blocks from the square. I wish we had stayed here a couple nights more. Breakfast was also amazing.
Response from Stojchevska Katerina on 26 Apr 2023
Thank you!

10/10 Excellent

James

Stayed 1 night in Apr 2023
Response from Stojchevska Katerina on 20 Apr 2023
Thank you!

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Stojchevska Katerina on 20 Apr 2023
Thank you!

10/10 Excellent

Rebecca, winston-salem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to walk to main sights. Great breakfast. Staff was extremely helpful and friendly. Unusually large amount of closet/storage for European hotel room.
Stayed 6 nights in Mar 2023
Response from Stojchevska Katerina on 20 Apr 2023
Thank you!

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay - Discerning Couple in 60’s!
Excellent location just a short walk from railway & bus station, just off main shopping precinct & a short walk too to charming old town. Bedroom & bathroom excellently designed & equipped. Great continental buffet breakfast included with complimentary teas/coffee available in lounge throughout stay. Staff very friendly & helpful. Would absolutely re-book and will definitely return to Ljubljana one day!
Stayed 2 nights in Mar 2023
Response from Stojchevska Katerina on 4 Apr 2023
Thank you!

10/10 Excellent

AJAY M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place, centrally located. Great service, breakfast. For parking, I would recommend Tivoli parking garage. It seems like a long walk but if you cut through the greens near the hotel and go diagonally it won't seem that far and you don't have to struggle to understand the complex parking system of Ljubljana. green, blue, white... - applies only if you are driving.
Stayed 2 nights in Mar 2023
Response from Stojchevska Katerina on 4 Apr 2023
Thank you!

10/10 Excellent

Marko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in a safe and easily accessible area to the train and bus stations. The staff were very helpful, and friendly. The room was comfortable, clean, and included a range top for cooking, heating tea, coffee, etc. Over all, I enjoyed my stay and would recommend.
Stayed 9 nights in Mar 2023
Response from Stojchevska Katerina on 4 Apr 2023
Thank you !

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for exploring Old Town. Very clean and comfortable. Staff was friendly and helpful. Breakfast excellent
Stayed 3 nights in Mar 2023
Response from Stojchevska Katerina on 25 Mar 2023
Thank you very much !

10/10 Excellent

Sue Hun

Stayed 1 night in Mar 2023
Response from Stojchevska Katerina on 29 Mar 2023
Thank you !

10/10 Excellent

Boris

Stayed 1 night in Mar 2023
Response from Stojchevska Katerina on 20 Apr 2023
Thank you!

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Fantastic location, 5 minutes walk to all the sights, lovely big room, friendly staff and great free breakfast. Highly recommended.
Stayed 5 nights in Feb 2023
Response from Stojchevska Katerina on 18 Mar 2023
Thank you for your feedback,we were happy to host you.