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"Check in was simple however you do have to pay a deposit it’s annoying that it’s not refunded right away however the rooms are clean the hotel corridors are clean the beds comfy and they have shower and bath tubs so that’s always a bonus I’d stay again "

"We love the Resident!! Would encourage all visitors to Liverpool to give this property a go! "

"Yes was a excellent breakfast 😋 x"

"Fantastic stay. Staff very friendly. Very clean and beds extremely comfortable. Drinks in the dining bar was the highlight of our stay. "

"Didn't use the bars this time, have done in the past but all looked good. Breakfast was good choice and hot. Attentive staff, friendly too. Reception staff excellent. "

"Not enough receptionists leading to long waits. Room has no outlet next to the bed, holes in the bathroom wall, a cracked window pane, and a really odd mix of decor. But it was clean a fit for purpose if you’re only staying the night and want to experience an old famous building. The common areas are fantastic."

"On arrival was told ‘If I’m not busy then I’ll call you if your room is ready earlier.’ Not the friendliest of welcomes. Room was lovely and hotel was a good location "

"Helpful, friendly staff. Perfect position, great price and lovely room "

"Lovely welcome at reception. Family cabin room was very spacious. Food in restaurant was great, lovely staff. Bar with pool table and great range of cocktails etc Happy hour 2 for 1 great value. Less than 5 minutes walk from Lime Street Station. Parking available too. Excellent would stay again."