Exterior

Reviews of Comfort Inn & Suites Airport

3 out of 5
Comfort Inn & Suites Airport
4301 E Roosevelt Rd, Little Rock, AR

Reviews

8.4

Very good

Rating 10 - Excellent. 476 out of 1003 reviews" "
Rating 8 - Good. 299 out of 1003 reviews" "
Rating 6 - Okay. 135 out of 1003 reviews" "
Rating 4 - Poor. 62 out of 1003 reviews" "
Rating 2 - Terrible. 31 out of 1003 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Wayne, Spokane Valley

Business traveller
Liked: Cleanliness
Need to update their television systems
Stayed 1 night in May 2024

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Solid near-airport accommodations for an early morning flight. Not fancy but not bad either.
Stayed 1 night in May 2024

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I asked for an ADA room and we got it.
Stayed 1 night in May 2024

8/10 Good

Judy

Travelled with partner
Liked: Property conditions & facilities
Friendly and helpful staff, decent rooms, great location for the airport but nothing else around.
Stayed 1 night in May 2024

8/10 Good

Alex

Liked: Cleanliness
Disliked: Amenities
Was mislead on amenities in room - no microwave, bathroom sink was in main room, not in bathroom. Decent stay overall, just wish I had known the changes. Purely a layover airport type of motel (lack of service and room essentials do not allow this to qualify as a proper hotel) - will not be staying here again.
Stayed 1 night in Apr 2024
Response from JoDee on 1 May 2024
Thank you for taking the time to write a review on our hotel. Please accept our apologies regardiung the issues that you had during your stay. We see that you booked through Expedia.com. We are an Inn & Suies, our standard rooms do not have fridges and microwaves, but our Jr Suites and Full Suites do have fridges and microwaves for a few dollars more which is listed under amenities in the website. There are also pictures of the rooms on Expedia.com that shows where the vanity is located.. Again, please accept our apologies and we hope that you had safe travels. JoDee Hansen General Manager

10/10 Excellent

Mary

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Nice, clean hotel, friendly staff!
Stayed 1 night in Apr 2024
Response from JoDee on 1 May 2024
Thank you for taking the time to write a review on the Comfort INn & Suites , Mary. WE greatly appreciate the 5/5 rating that you gave us on Expedia.com as well as the wonderful words that you had to say about the staff, the hotel and our commitment to cleanliness. We look forward to seeing you again. JoDee Hansen General Manager

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
People were great!
Stayed 1 night in Apr 2024
Response from JoDee on 1 May 2024
Thank you for taking the time to write a review on the Comfort Inn & Suites Airport here in Little Rock. We greatly appreciate the 5/5 rating and letting us know that you enjoyed the staffs friendliness. We look forward to seeing you again. JoDee Hansen General Manager

8/10 Good

Wanda

Very nice
Stayed 1 night in Apr 2024
Response from JoDee on 1 May 2024
Thank you, Wanda for letting us know that you had a nice stay here at the Comfort Inn & Suites Airport. WE hope to see you again. JoDee Hansen General Manager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this was a great clean place. Quiet and friendly staff.
Stayed 1 night in Apr 2024
Response from JoDee on 28 Apr 2024
Thank you for the 5/5 rating that you gave the Comfort Inn & Suites Airport on Expedia.com. We are glad that you noticed our commitment to cleanliness and the staff friendly. We look forward to seeing you again. JoDee Hansen General manager

10/10 Excellent

Kathleen

Stayed 1 night in Apr 2024

10/10 Excellent

Sade

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and close to job
Stayed 3 nights in Apr 2024
Response from JoDee on 28 Apr 2024
Thank you, Sade, for taking the time to write a review on the Comfort Inn & Suits Airport here in Little Rock. We greatly appreciate the 5/5 rating on Expedia.com as well as letting us know that you fund the hotel nice and that we were close to your work site. We look forward to seeing you again in your travels.JoDee Hansen General Manager

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed to stay 1 night before a 6 a.m. flight. We arrived when it was dark & left when it was dark so I can't speak to the property, but t he bed & linens were very comfy. The hot breakfast is ready @ 4 a.m. The fee of $20 for parking our car & shuttle to & from the airport was a great bonus!
Stayed 1 night in Apr 2024
Response from JoDee on 28 Apr 2024
Thank you fr taking the time to write a review on the Comfort Inn & Suite Airport here in Little Rock. We greatly appreciate the 5/5 rating that you gave us on Expedia.com as well as the comfort of the beds, the breakfast and the ability of the park n fly with the complimentary shuttle. We look forward to seeing you again. JoDee Hansen General Manager

8/10 Good

Nairoby

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from JoDee on 28 Apr 2024
Thank you for the 4/5 rating that you gave us on Expedia.com. We look forward to seeing you again. Jodee Hansen General Manager

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place, but really distant location from Dining and Entertainment options.
Stayed 1 night in Mar 2024
Response from JoDee on 28 Apr 2024
Thank you for taking the time to write a review on the Comfort Inn & Suites Airport here in Little Rock. We greatly appreciate the 4/5 rating that you gave us on Expedia.com as well as letting us know that you found the hotel a great place to stay. With being by the Little Rock National Airport there are not many places to eat. We do hope to see you again in your future travels.JoDee Hansen General Manager

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport.
Stayed 1 night in Mar 2024
Response from JoDee on 28 Apr 2024
Thank you for the 5/5 rating that you gave the Comfort Inn & Suites Airport here in Little Rock. We are glad that you found the location to your liking. We look forward to seeing you again. JoDee Hansen General Manger

10/10 Excellent

Taylor

Stayed 1 night in Mar 2024
Response from JoDee on 3 Apr 2024
Thank you, Taylor for the 5/5 rating that you gave the Comfort Inn & Suites Airport on Expedia.com. We look forward to seeing you again in your travels to the Little Rock area. JoDee Hansen General Manager

10/10 Excellent

rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable!!! I wish I had one like that at my house.
Stayed 1 night in Mar 2024
Response from JoDee on 3 Apr 2024
Thank you for the 5/5 rating that you gave us , Rene. We greatly appreciate the 5/5 rating that you gave us as well as letting us know that you had a comfortable night sleep. We look forward to seeing you again in your travels to the Little Rock area.JoDee Hansen General Manager

10/10 Excellent

Billie, Russellville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and hellpful. Conveniently located close to airport.
Stayed 1 night in Mar 2024
Response from JoDee on 3 Apr 2024
Thank you Billie for the 5/5 rating that you gave the Cofort Inn & Suites Airport here in Little Rock. We are glad that you found the location convenient, staff friendly and helpful. We look forward to seeing youagain in your travels to the Little Rock area. JoDee Hansen General Manager

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Need refrigerator and microwave in every room
Stayed 4 nights in Feb 2024
Response from JoDee on 29 Feb 2024
Thank you for taking the time to write a review. Please accept our apologies regarding the issue that you had during your stay. We are an Inn & Suites, our Inn rooms, the basic standard room does not have a fridge or microwave. Our Jr Suites and Full Suites do have a fridge and microwave for a few dollars more. Again, please accept our apologies regarding your stay. We hope that you had safe travels.JoDee Hansen General Manager

6/10 Okay

Dorothy

Liked: Staff & service
Worn. Bed was so high I had to use a chair to get into it. Staff was the real plus here. I was accommodated quickly when I had a request.
Response from JoDee on 29 Feb 2024
Thank you fo taking the time to write a review on our hotel. We completed a full renovation to the Choice required theme "Move to Modern". We have step stools available at the front desk if needed. We are glad to know that staff accomodated your request quickly. We hope to see you again. JoDee Hansen General Manager

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from JoDee on 29 Feb 2024
Thank you for taking the time to rate the Comfort Inn & Suites Airport here on Hotels.com. We greatly appreciate the 10/10 rating and look forward to seeing you again. JoDee Hansen General Manager

6/10 Okay

Kolby

Disliked: Staff & service, amenities, property conditions & facilities
NOT GOOD.. Great location next to the airport but that’s about it. Room was clean but severely outdated. This could be a good hotel but you can tell management doesn’t care.
Response from JoDee on 29 Feb 2024
Thank you for taking the time to wrrite a review on our hotel. Please accept our apologies regarding any issues that you had during your stay. We completed a full renovation to the required Choice theme "Move to Modern" using all fixtures, and color themes that was required. We hope that you had safe travels. JoDee Hansen General Manager

2/10 Terrible

Joe

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this Place
The rooms are old and worn. Breakfast was good. Next time I’ll stay at the Holiday Inn Express just up the road.
Stayed 1 night in Jan 2024
Response from JoDee on 29 Feb 2024
PLease except our apologies regarding any issues that you had during your stay. We completed a full renovation to the required Choice "Move to Modern" theme. We hope that you had safe travels. JoDee Hansen General Manager

6/10 Okay

EMILY

Travelled with family
Liked: Cleanliness, room comfort
Average, Okay Hotel
I would have to say it was just average. There was nothing that made it stand out. It is a bit dated in decor and layout - lots of dark wood. This made the hallways narrow and dark and the rooms smaller than what you typically find. It was still clean and neat though. The employees were polite but not overly friendly. They need to provide an area for housekeeping to fold the towels that is somewhere besides right by the eating area where they blocked the way to the elevator. Overall not anything to complain about - just a place for a quick overnight stay on the road.
Stayed 1 night in Jan 2024
Response from JoDee on 29 Feb 2024
Thank you for taking the time to write a review on our hotel. We completed a full renovation to the required Choice "Move To Modern" theme. The color theme was the required color them as well as carpet and fixtures that we have. Our laundry room is not large enough for housekeeping staff to stock thier carts and they stay on the one side of the elevator. We hope that you had safe travels and we hope to see you again. JoDee Hansen General Manager

10/10 Excellent

Sheila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely love this hotel! They are so accommodating, friendly, clean and have the most comfortable beds. Have stayed there before and will stay there again.
Stayed 1 night in Jan 2024
Response from JoDee on 29 Feb 2024
Thank you for taking the time to write a review on the Comfort Inn & Suites Airport here in Little Rock. We greatly appreciate the the wonderful things that you had to say about the the staff, our commitment to cleanliness as well as the comfortable beds. We look forward to seeing you again here in your future travels to Little Rock. JoDee Hansen General Manager

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property was quality stay
Stayed 1 night in Jan 2024
Response from JoDee on 29 Feb 2024
Thank you for taking the time to rate the Comfort Inn & Suites Airport here on Expedia.com. We greatly appreciate the 4/5 rating and glad that you had a quality stay. We look forward to seeing you again. JoDee Hansen General Manager

10/10 Excellent

Karen

Stayed 1 night in Jan 2024
Response from JoDee on 29 Feb 2024
Thank you for taking the time to rate the Comfort Inn & Suites Airport here on Expedia.com. We greatly appreciate the 5/5 rating and look forward to seeing you again. JoDee Hansen General Manager

8/10 Good

JAN

Travelled with family, Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from JoDee on 29 Feb 2024
Thank you for taking the time to write a review on our hoterl. We would like to know what we could do in the future to receive a 5/5 rating in your eyes. We hope that you had safe travels. JoDee Hansen General Manager

10/10 Excellent

Caileigh

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from JoDee on 29 Feb 2024
Thank you for taking the time to rate the Comfort Inn & Suites Airport here on Expedia.com. We greatly appreciate the 5/5 rating and look forward to seeing you again. JoDee Hansen General Manager

2/10 Terrible

Genevieve

Travelled with family
Stayed 1 night in Jan 2024
Response from JoDee on 29 Feb 2024
Thank you for taking the time to rate on our hoter on Hotels.com. We would like to know what we could do in the future to receive a10/10 rating in your eyes. We hope that you had safe travels. JoDee Hansen General Manager

6/10 Okay

tony

Travelled with family and small children
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from JoDee on 29 Feb 2024
Thank you for taking the time to write a review on our hoterl. We would like to know what we could do in the future to receive a 5/5 rating in your eyes. We hope that you had safe travels. JoDee Hansen General Manager

10/10 Excellent

Gina, Dover

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from JoDee on 29 Feb 2024
Thank you for taking the time to rate the Comfort Inn & Suites Airport on Expedia.com. We greatly appreciate the 5/5 rating. We look forward to seeing you again in the future. JoDee Hansen General Manager

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from JoDee on 29 Feb 2024
Thank you for the 4/5 rating that you gave the Comfort Inn & Suites Airport on Expedia.com. We very much apprecitae the rating and look forward to seeing you again. JoDee Hansen General Manager

10/10 Excellent

Susan, Monticello

Stayed 1 night in Jan 2024
Response from JoDee on 29 Feb 2024
Thank you for taking the time to rate the Comfort Inn & Suites Airport here on Expedia.com. We greatly appreciate the 5/5 rating and look forward to seeing you again. JoDee Hansen General Manager

10/10 Excellent

Micki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from JoDee on 29 Feb 2024
Thank you taking the time to rate the Comfort Inn & Suites Airport 10/10 on Hotekls.com. We greatly appreciate it and look forward to seeing you again. JoDee Hansen General Manager

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2023
Response from JoDee on 8 Jan 2024
Thank you, Jennifer, for the 5/5 rating that you gave the Comfort Inn & Suites Airport on Expedia.com. We hope to see you again in your travels to the Little Rock area. JoDee Hansen General Manager

10/10 Excellent

Shaik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from JoDee on 8 Jan 2024
Thank you for taking the time to rate the Comfort Inn & Suites Airport 5/5 on Expedia.com. We hope to see you again in your travels to the Little Rock area. JoDee Hansen General Manager

6/10 Okay

Ruby L

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Close to airport hotel.
Very basic and convenient stop over especially to people who needs a place close to the airport. There is early breakfast. Room is clean and comfortable. Best experience is with Carlos at the desk who checked us in. He is very helpful and very accommodating and friendly. Thank you Carlos!
Stayed 1 night in Dec 2023
Response from JoDee on 8 Jan 2024
Thank you for taking the time to write a review on out hotel. We appreciate the kind words that you had regardiung the early breakfast as well as the cleanliness of the room. We apprecaite the wonderful words that you had to say about Carlos and will be sure to let him know. We hope to see you again in your travels to the Little Rock area. JoDee Hansen General Manager

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was nice. Wish they had a laundry room! That would’ve made my stay awesome! Overall, Great!
Stayed 1 night in Dec 2023
Response from JoDee on 8 Jan 2024
Thank you for taking the time to write a review on our hotel. WE appreciate the8/10 rating that you gave us as well as letting us know that you had an overall great stay. Speak to the manager if you are need of having laundry done and she will work something out. We do hope to see you again n your travels to Little Rock. JoDee Hansen General manager

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from JoDee on 8 Jan 2024
Thank you for taking the time to rate us on Hotels.com. We appreciate the 8/10 rating that you gave us and look forward to seeing you again in your future travels. JoDee Hansen General Manager

4/10 Poor

Uziel

Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from JoDee on 8 Jan 2024
Thank you for taking the time to write a review on our hotel. Please accept any issues that you had during your stay. We hope that you had safe travels during the holiday season. Jodee Hansen General Manager

6/10 Okay

Zachary

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I almost always stay at this chain of choice hotels but as soon as I got on the elevator I knew it wasn’t going to be good with trim pieces broken and paint chipping. It continues into my room. The shower curtain only covered 2 feet of the shower since it was broken and falling down. I will save the $15 and go across the interstate to the Holiday Inn next time.
Stayed 1 night in Dec 2023
Response from JoDee on 8 Jan 2024
Please accept our apologies regarding the issues that you had during your stay. We resain the elevator trim every few months. When we do the elevator trim we have to put the elevator out of order so we can have a fan to dry and take the odor out of the elevator. We will have the mainteniance person take care of the shower curtian. Again, please accept our apologies. JoDee Hansen General Manager

6/10 Okay

Christopher

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property is very dated. Staff was ok. The manager was very much a micromanager and staff seem on edge.
Stayed 1 night in Dec 2023
Response from JoDee on 26 Dec 2023
Thank you for taking the time to write a review on our hotel. We completed a full renovastion to the required Choice theme "Move to Moderan" that has required color theme, fixtures and floorinf. The staff memmer that was working with the Manager was a new employee that was having issues with check in so management was overseeing all check ins so guests woulkd not be double charged. Please accept our apologies regarding the issue. JoDee Hansen General Manager

10/10 Excellent

Richard

Stayed 1 night in Dec 2023
Response from JoDee on 29 Feb 2024
Thank you for the 5/5 rating that you gave the Comfort Inn & Suites Airport on Expedia.com. We greatly appreciate it and look forward to seeing you again. JoDee Hansen General Manager

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised to find out about the dining at night. I really like seeing the dogs there. That’s another protection for the customers. Did not understand why there would’ve been a $35 charge to check in early but you watched my bags for me.
Stayed 1 night in Dec 2023
Response from JoDee on 26 Dec 2023
Thank you for taking the time to write a review on the Comfort Inn & Suites Airport here in Little Rock. We greatly appreciate the 5/5 rating that you gave us as well as the kind words that you had to say about the pub and grill and the dogs that stay at the front desk. We do have a 30 early check in fee for anyone wanting to check in prior to the 3 pm check in. This is due to people wanting to check in early and we have to move housekeepers around to make sure that thier rooms are cleaned. Again, thak you again for staying with us and we hope that you had safe travels. JoDee Hansen General Manager

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from JoDee on 26 Dec 2023
Thank you for the 10/10 rating that you gave the Comfort Inn & Suites Airport, Sandra. We greatly appreciate it and look forward to seeing you again n your travels to the Little Rock area. JoDee Hansen General Manager

4/10 Poor

Alex'Zandryan

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from JoDee on 26 Dec 2023
Please accept our apologies regarduing any issues that you had during your stay. We hope that you had safe travels. JoDee Hansen General Manager

8/10 Good

Trudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Easy online check in. Arranged a shuttle for me from airport at midnight. Only complaint would be blackout blinds did not close very well.
Stayed 1 night in Dec 2023
Response from JoDee on 26 Dec 2023
Thank you for taking the time to write a review on our hotel. We greatly appreciate the 4/5 rating that you gave us as well as letting us know about the shuttle service, the ease of online check in and our commitment to cleanliness. We have the decortive curtians in the front of the window, followed by the sheers and then we have the black out curtians behind the sheers. We have checked and the black out curtians beind the sheers close completely , so we think you were trying to close the colored decortive drapes. Please accept our apologies regarduing this issue and we hope to see you again in your travels to Little Rock. JoDee Hansen General Manager

8/10 Good

Gloria

Stayed 1 night in Dec 2023
Response from JoDee on 8 Jan 2024
Thank you for the 4/5 rating that you gave the Comfort Inn & Suites on Orbitz.com We hope that we see you again in your travels to the Little Rock area. JoDee Hansen General Manager