Hotel di Itali Kecil

"The room itself was clean and the bird OK. The location was sort of in a heavily traffic area so there was a lot of noise all night long plus it was located near train tracks so very often you would hear the sound and feel the vibration of trains going by that being said was fine in end of itself however, some kind of crazy family with multiple rooms was placed next-door to us who arrived at midnight so we were woken up too much screaming yelling door, slamming door pounding, and apparently fist...

"A friendly face greeted us when we arrived. Was a welcoming room and very quiet. Would recommend for anyone to stay and I will stay again."

"1. Phone in room didn't work. 2. The heat setting wasn't explained to us at check-in and by the time we realized there was an issue the office was closed (10pm). (And see #1) 3. Door key didn't work and had to change rooms. 4. Breakfast was advertised but turned out to be an unripe (green) banana, an apple, and an orange. 5. The lady at the counter offered a refund but the main manager stepped in and blocked it. "

"The breakfast had plenty of coffee, tea, fruit, yogurt and juice. The eggs were dry and rubbery. The hotel room was clean. The bed was comfortable. 4 different pillow types made it easy to find some we like. The shower drain was clogged and backed up the water. The shower had shampoo and body wash, but the conditioner container was empty."

"Beautiful hotel and clean, clean room. Fun and relaxing pool areas. Awesome breakfast bar. Easy in and out back to highway 80/90"

"The room was clean, staff was friendly and helpful and plenty of amenities for my kids and I to enjoy, particularly the swimming pool, hot tub, and indoor gym."

"First room provided had hair in the tub, no hand soap or Kleenex. Front desk staff was very accommodating and provided a new room. Carpets and rooms a little dated but bed was comfortable. "

"No"

"Staff was terrible unfortunately. Because they're private companies they can do what they want so take that with a grain of salt. "

"Positive: staff at check in and check out were both very polite. Negative: Hallways smelled like weed and burning plastic. The entrance had overflowing garbage and the doors to enter the hotel were not locked anyone could walk the halls. You could hear people arguing at 2 am in the parking lot. When we first got in the room all the lamps and Tv were unplugged, the window was wide open. The room has serious water damage. The toilet had dried urine behind the seat, the door to the bathroom...

"Absolute worst experience disgustinghair on all sheets stains on floor in cleaned rooms random apple sitting in room. Spaghetti sauce stains on walls. "

"The breakfast was good, the afternoon shift was rude, the morning great. "

"There was a cleaning incident when we arrived at our room, but staff quickly remedied the situation."

"Potentially soaking the shower heads regularly to prevent mold/water buildup. I had to clean the showerhead before giving my minor child a shower/bath, and thankfully my husband didn't see it. The mini fridge was not "cold", I noticed the back wall was cracked and there was ice buildup coming through the break itself. The worker at check-in said that there was someone working to restore the TV services, but at check-out we were told they were updating the system entirely. The TV remote did not...

"Clean hotel and rooms loved the stay"