Hotel Spa di Pantai Batu Kapur

"Check in was disappointing. Was told numerous times checking was at 3pm , which I knew. Reception didnt offer to hold 1 suitcase whilst we had lunch & waited for check in. Reception told us there was no 'shuttle' from resort to park. Was requested to show reception where it mentions shuttle bus on website. I found this extremely rude & condescending. I found proof & showed reception. I didnt receive an apology. I was fortunate enough to be able check in before 3pm."

"The environment and the hotel room were great. The bulcony facing the golf course, and sea from far, with sunset just right in front. Kangaroos can be seen far away, and it happened that one of the kangaroo just ran across below the bulcony in the evening. However, the jacuzzi in the bathroom does not function well, with quite weak stream of water jet defeating the purpose. Another grudge I have to voice out is, we clearly stated booking for 3 persons and paid for it, but we were charged AUD35...

"Beautiful hotel, very helpful , great service. Food was nice , degustation was over kill and not very good. They have done better in the past."

"amazing place"

"The room we stayed in was beautiful and spacious. Great location and staff were very friendly and helpful. We will definitely stay again."

"The photos on the listing don’t do the apartment justice. The bed was so comfy as were the recliners in the lounge. It was so close to everything and great coffee across the road. The apartment had everything I needed. Unfortunately the wifi wasn’t able to support streaming Netflix but that would be the only (small) negative. I’ll definitely be back for another stay!"

"The view outside was beautiful. The house was very comfortable and the spa bath wonderful "