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Reviews of Tranquilo Resorts Lilongwe

2.5 out of 5
Tranquilo Resorts Lilongwe
Chilango Drive 285, Lilongwe

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 27 reviews" "
Rating 8 - Good. 8 out of 27 reviews" "
Rating 6 - Okay. 7 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

6.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Stayed 7 nights in May 2023

6/10 Okay

Myong

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The property is an old home in the middle of a better part of Lilongwe. It’s much better than most places there. It’s in a relatively safe neighborhood. As long as you don’t have an “American hotel” expectation you’ll survive. Hotel is peaceful and quaint. Staff is nice. WiFi will drive you nuts though.
Stayed 12 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 5 nights in Mar 2019

4/10 Poor

Scotty, Aberdeen, Scotland

Disliked: Staff & service, property conditions & facilities
Disappointing
I was expecting more from this hotel based on the website. However, the hotel was basic. While it was clean the condition of the rooms were poor. Breakfast was poor. At the moment Malawi has numerous power cuts. When we arrived the hotel had a blackout, their generator was broken so there was no back up power. One of the bedrooms in the apartment was crowded with furniture. The double bed took up most of the room up to the door so you crawl into the bed from the living room. There was an unnecessary desk and swivel chair in the room. It would have been better with a single bed rather than a double bed. We arrived at 6pm. The cook was not on the premises when we arrived and would be phoned to come in to cook a meal if we wanted dinner.
Stayed 1 night in Nov 2017

6/10 Okay

Alison, London UK

Disliked: Staff & service, room comfort
Food issues
Arrived to late to go out so ate in the lodge. Food was terrible and expensive. They were also unable to provide any bottle water to buy but they did accommodate my early check out by giving me an early breakfast.

6/10 Okay

GERY, Mauritius

Liked: Cleanliness
Nice area
Good One meet some Nice people.

8/10 Good

Mary, Rom

Liked: Cleanliness, staff & service, room comfort
Nice quiet hotel
It's a nice and quiet hotel... since the city center of Lilongwe is not concentrated but scattered, this hotel is not close to anything...

6/10 Okay

Marilyn, Bristol

Liked: Staff & service, room comfort
Lovely gardens. Book a garden room.
We stayed 2 nights as part of our 2 week holiday in Malawi. It was a good base from which to explore the northern part of the capital - so different from the old town area where we were based for the first part of our holiday. The good things were: lovely gardens, helpful staff, feeling of safety and security, good cooked breakfast, walkable to the parliament, the Banda mausoleum and the splendid Four Seasons cafe/restaurant. We had a room on the main lodge which was spacious. The worst things were: tatty decor in our bedroom (brolen tiles, broken lampshade, stained ceiling tiles, dirty electric sockets). We had a look in the newer garden block and these were much better, cleaner, fresher and with a terrace front and back. If I were booking again, I'd definitely want a garden room. The price is very reasonable. One more thing: The hotels.com site says there is an outdoor pool. There is no pool . . y

8/10 Good

Robert, cary, NC

Liked: Cleanliness, staff & service, room comfort
Annie's Lodge Malawi
Annie's Lodge has a homely feel about it. I enjoyed it quite a bit.

2/10 Terrible

Karen, Tauranga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT RECOMMEND
We had a lot of money stolen out of our room as there was no safe available. Management of the hotel were extremely unhelpful in the matter and said there was nothing they could do to help us. They didn't care that this had happened to us. We would certainly NOT recommend this place to anyone and they are a chain of hotels throughout the country. DO NOT use this place.

8/10 Good

Jesse, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities
A bit far from things but good service
Cozy guesthouse with good service and decent food. Not particularly close to anything except one cafe, but that is probably standard for Lilongwe. A/C didn't work and it was lacking some amenities (like shampoo!) but overall it was a decent deal for the money.

8/10 Good

Danie, Somerset West, South Africa

Liked: Cleanliness, property conditions & facilities, room comfort
XXX
Relaxing

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Mary, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover on way to airport.
Very nice room, service very good and altogether a very relaxed visit.

8/10 Good

Serolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was memorable and i will definitely recommend it to friends

10/10 Excellent

Stephen, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peasant Stopover
We needed a night's lodging in Lilongwe before getting to the plane the next day. We were greeted pleasantly and given a very comfortable large room. We enjoyed the breakfast on the veranda looking out on the lovely grounds. Over all a very pleasant experience for us.

4/10 Poor

Ken, Glen Davis, NSW, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Possibly fraudulent booking
I was booked into Annie's Lodge area 10, which may be quite good. But I was told that I would be in their Guest House and taken a couple of miles to a room that I refused to accept. No air conditioning, no fan, no private bathroom, no refrigerator, no safe. After a bit they took me to Annie's Lodge area 47 where I had a room with most of the above. But there were louvre windows all around, some of which refused to shut, some even lacking glass. At least the mosquito netting was intact.

10/10 Excellent

for Cara Malawi, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was in a nice area
The stay was most enjoyable and we will book to stay there from now on thank you

10/10 Excellent

UK/Jali team, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service:Home from Home.
Grounds well maintained.Beds were comfy.Clean bedrooms.Breakfast was good included cooked items.Found as was advertised.Staff friendly and attentive without been intrusive. Stayed there for first and last night in Malawi. great fro Airport...about 10 miles away. One great asset of Malawi is the people...friendly,happy,great service and reflected in lodge. Obviously not a 5 star hotel but great place to stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Reasonable hotel in suburb
Reasonable hotel. Different types of rooms. Some room with kitchen. Friendly staff. Lokation is in suburb but close to new city center

10/10 Excellent

Mikael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig lodge I area 10
Fantastisk Lodge i area 10 I Lilongwe, meget venligt personale, aldrig nogen problemer. Jeg havde et fantastisk ophold, maden var veltilberedt, aircon og tv virkede, komfur og et lille køleskab gjorde det lettere at få hverdagen til at fungere.
Stayed 18 nights in Nov 2023

6/10 Okay

Emil Bruneau

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
No bar!
No bar, no joy.
Stayed 1 night in Jan 2019

10/10 Excellent

Sunniva Lilleberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent hotell og hyggelige ansatte
Vi hadde ett fint opphold på Annies Lodge. De ordnet frokost når vi kom for å spise; egg, pølse og bønner i tomatsaus. Middag kunne vi bestille når vi følte for det, de hadde en meny med forskjellige retter, veldig god mat. Den ene dagen var de tom for kylling og chambo, men det hadde ikke noe å si, siden det var flere retter å velge mellom. De som jobbet der var veldig gjestestue og høflige personer. Jeg vil anbefale ett opphold på Annies. NB! Trenger transport for å komme inn til byen.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eine Unverschämtheit für diesen Preis (Malawi!)
Nach Ankunft erhielt ich dunkles Zimmer im Altbau, in dem der gesamte Sperrmüll aus anderen Zimmern zusammengetragen zu sein schien. Am Bürostuhl hing eine abgebrochene Lehne herunter. In einem Fensterrahmen Termiten, im anderen eine Kakerlake. Speckige, dreckige Vorhänge und Moskitonetze. Ein völlig heruntergekommenes Bad, alles, was irgendwann mal abgebrochen werden konnte, fehlt und wurde nicht ersetzt. Die Zimmer im Neubau sind größer und besser, aber sollen dann 120!! Dollar die Nacht kosten. Das Personal ist freundlich, aber unglaublich langsam (ein Teller Spaghetti am Abend dauerte eine Stunde; nach 20 Minuten wurde gefragt, was man denn machen solle, sie hätten kein Hackfleisch mehr in der Tiefkühltruhe). Das Frühstück ist einfallslos und total dürftig, es gibt zwei Tische für 8 Gäste. Alles ist speckig. Im Fernsehen gibt es nur wenige Kanäle, da die Pay TV Gebühren nicht mehr gezahlt werden. Morgens vor 6 wecken einen Hähne oder Hundegebell. Das netteste am ganzen Aufenthalt war eigentlich die Hauskatze Toni, die auch auf den Schoß kommt und sich geduldig Zecken entfernen lässt.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort

10/10 Excellent

Sadia Manirumva, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good and quite location
this Hotel is located in a very quite area. and it's stuff are very friendly and helpful. Malawians are known for their warm heart and the stuff of Annie's Lodge really forfull that statement.