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Reviews of Sheila's lodge

3 out of 5
Sheila's lodge
Off blantyre street area 43, Lilongwe

Reviews

8.2

Very good

Rating 10 - Excellent. 4 out of 11 reviews" "
Rating 8 - Good. 5 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice great staff. Extra good breakfast
Stayed 1 night in May 2024
Response from Beatie on 2 May 2024
Dear Ms Bell,Thank you so much for the wonderful review! We're thrilled to hear that you enjoyed your stay at Sheila's. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon!"

6/10 Okay

David

Liked: Property conditions & facilities
Nice location. Fast wifi. No restaurant and limited menu.
Stayed 2 nights in Apr 2024
Response from Beatie on 29 Apr 2024
Dear David. Thank you for leaving a review, we appreciate you taking your time to do so. Hearing from our customers helps us to improve. We apologize for the limited menu. Due to the size of the lodge, we make food on order. We try to avoid food waste. We will sincerely look into offering a bigger variety of food.

8/10 Good

Joyce, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Beatie on 24 Dec 2023
Thank you so much Joyce for choosing to stay with us. We sure appreciate that you chose Sheila's. We hope to have the opportunity to host you again in future. Kind regards

8/10 Good

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, delightful and quiet location, breakfast was adequate but limited and service always available.
Stayed 1 night in Nov 2023
Response from Beatie on 7 Dec 2023
Dear Simon, thank you for your feedback. It is always helpful as it helps us to improve our services. Feedback is a gift. We will do our best to add more to the breakfast so it is substantial.

10/10 Excellent

William

Stayed 1 night in Jun 2023
Response from Beatie on 2 Aug 2023
Dear William, we feel honored that you chose to stay at Sheila's Lodge. We look forward to the honor of being able to host you again. Kind regards

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Such a warm welcome and real concern when we got a bit lost trying to find it. Staff friendliness continued Room was clean and well equipped and there's a nice garden area if you have time Restaurant service was quite slow, but good beautifully cooked, so worth the wait
Stayed 1 night in Jun 2023
Response from Beatie on 3 Jul 2023
Dear Karen,It was such a pleasure to host you. Indeed the dinner took long and we apologize again. We appreciate your patience with us and will try to see what the kitchen can do to better speed up service. We hope to host you again should you ever return to Malawi.

10/10 Excellent

Kurt

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Well equipped rooms. Internet was a bit weak. Staff is friendly and helpful
Stayed 1 night in Apr 2023
Response from Beatie on 29 May 2023
Dear Kurt, thank you for choosing to stay with us. We really enjoyed hosting you. We have now have a better wifi service provider.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really pleasant Stay.
This lodge is in the are close to diplomatic missions in a lovely section of Lilongwe. The facility is clean and the people try hard to meet all your needs. We had several electrical blackouts but that was no fault of the facility. They do have an electric generator that kicks in after a short while. Lovely surroundings, nice garden and good breakfast. I recommend it.
Stayed 3 nights in Nov 2019
Response from Beatie on 20 Nov 2019
It was such a pleasure to host you both and guests like you are the reason why we keep trying harder. Thank you for choosing to stay with us. Thank you for the review.

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet. I think we were the only guests. They had no drinks on hand but got us some from a neighbouring lodge. Dinner was decent Malawian food. Staff were very friendly and helpful. It was less than half the price of surrounding properties so good value for money. It was fine for a last night in country, where our only itinerary was to rest from the road and repack for the next day. If you are looking for a comfy lodge with ambience, food and beverage choices, and things to do, you will need to look elsewhere.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Peaceful and quiet surroundings
Peaceful and quiet surroundings. Room okay and clean as such (bathroom shelves need to be brushed up a little). Service level needs some improvement, but I noticed progress during the 4 - 5 days I stayed there. The manager really wants to make improvements, and she cares for her guests. I had a couple of good talks with her, and I believe that she's willing to and able to listen to advice to make this a really good lodge. If there still is anything to complain about, just ask to see the manager and there will be improvements. I'm not able to say anything about the kitchen, as I had my dinner and lunch meals other places. Wifi problems while I stayed there, but - according the manager - the wifi provider had discovered problems which the provider would sort out within a few days.
Stayed 4 nights in Feb 2019