2 outdoor pools
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Reviews of Radisson Blu Okoume Palace Hotel, Libreville

4 out of 5
Radisson Blu Okoume Palace Hotel, Libreville
5, Boulevard de Nice, Libreville

Reviews

8.0

Very good

Rating 10 - Excellent. 33 out of 83 reviews" "
Rating 8 - Good. 29 out of 83 reviews" "
Rating 6 - Okay. 10 out of 83 reviews" "
Rating 4 - Poor. 5 out of 83 reviews" "
Rating 2 - Terrible. 6 out of 83 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

JAIME, CAGUAS

Travelled with family
El servicio de recepcion fue pedimo.
Stayed 1 night in May 2024
Response from El equipo de ventas on 6 May 2024
Le damos las gracias por tomarse el tiempo para revisar nuestra propiedad y lamentamos la calidad del servicio que habría experimentado durante su estancia. Esperamos darle la bienvenida de nuevo en un futuro próximo para una mejor experiencia.

2/10 Terrible

JAIME, CAGUAS

Travelled with family
Disliked: Staff & service
La persona al momento de check in no se condujo amablemente.
Stayed 1 night in May 2024
Response from El equipo de ventas on 6 May 2024
Le agradecemos el tiempo que ha dedicado a reseñar nuestro establecimiento y lamentamos no haber estado a la altura de sus expectativas. Le pedimos disculpas por cualquier inconveniente que haya podido experimentar y esperamos darle la bienvenida en su próxima visita para ofrecerle una mejor experiencia.

10/10 Excellent

Nir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel. Great in-house amenities and restaurants.
Stayed 1 night in Jan 2024
Response from The Sales & Marketing Team on 8 Feb 2024
Thank you for taking the time to review our property and for sharing your positive experience here. We are delighted you are overall satisfied with our products and services and look forward to your next visit again. Regards

8/10 Good

Jorg, Roche Noire

Liked: Amenities
Stayed 2 nights in Jan 2024
Response from The Sales & Marketing Team on 8 Feb 2024
Thank you for rating our property. We hope to have the opprtunity to welcome you again in the near future.

8/10 Good

Michael

Liked: Cleanliness, staff & service
Decent business hotel
Business hotel close to the airport. Nice art installations, excellent breakfast, a bit tired room decor, sometimes slow wifi, lacking charm and vibe, professional staff, highly functional but rather forgettable from a global perspective.
Stayed 1 night in Jan 2024
Response from The Sales & Marketing Team on 10 Jan 2024
We thank you for choosing the Radisson Blu Okoume Palace Hotel for your recent stay and for taking the time to reviewing our property. We hope to have the opportunity to welcome you again in a near future. Best Regards,

10/10 Excellent

Delvy-Geraud

Stayed 11 nights in May 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
This was a superb hotel. The shuttle service, front desk, and Amaya restaurant all had great customer service. My room was comfortable and nice. I liked the spacious hotel
Stayed 1 night in May 2023
Response from Mourad B on 30 May 2023
Thank you for your positive review. We are delighted you are overall satisfied with our products and services and look forward to seeing you again. Kind Regards

8/10 Good

Mbo

Stayed 4 nights in Apr 2023
Response from Mourad B on 30 May 2023
Nous vous remercions pour vos commentaires suite à votre séjour à Notre hôtel Radisson Blu Okoumé Palace Nous sommes heureux de savoir que vous avez apprécié votre séjour parmi nous et espérons vous revoir très prochainement.

10/10 Excellent

Shawn

Stayed 2 nights in Apr 2023
Response from L'équipe commerciale on 19 Apr 2023
Merci Monsieur Shawn pour votre excellente évaluation. Nous sommes ravis que vous soyez dans l'ensemble satisfait de nos produits et services. À très bientôt! Cordialement,

8/10 Good

Dieudonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wait time too long
Stayed 2 nights in Feb 2023
Response from Sales Team on 3 Mar 2023
Dear Mr Dieudonne, Thank you for taking the time to rate our property and for sharing your experience here on expedia. Your feedback helps us to improve. Thus, We will double our effort in this area so that you won't have to face this again in the future. Looking forward to your next visit again. Kind Regards,

10/10 Excellent

Mayilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the stay was wonderful, and the food was so good.and the staff were helpfull in everyway
Stayed 3 nights in Jan 2023
Response from The Sales & Marketing Team on 9 Feb 2023
Thank you for your excellent review. We are happy you are overall satisfied with our products and services and look forward to your next visit again.

2/10 Terrible

Victor

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2022
Response from The Sales & Marketing Team on 9 Feb 2023
Thank you for taking the time to rate our property. We are sorry We did not meet your expectations and hope to have the opportunity to welcome you again. Best Regards,

10/10 Excellent

Eric

Stayed 2 nights in Jul 2022
Response from Loic F. General Manager on 5 Aug 2022
Cher Eric Merci à vous pour cette très belle recommandation:) Nous espérons avoir le plaisir de vous accueillir très bientôt, Très belle journée,

10/10 Excellent

Sang Ho

Stayed 7 nights in Jun 2022
Response from Loic F. General Manager on 5 Aug 2022
Dear Sang Ho Thank you for your kind Rating regarding your last stay at the Radisson Blu Okoumé Palace. We love to hear when our Team Members deliver great service to ensure a rewarding experience for our guests. We look forward to being your hotel of choice! Best regards

8/10 Good

Mehdi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in libreville
Amazing hotel , well maintained , food well prepared , fresh and delicious . They just need to improve their room service , in some days , it’s tooks 1h to get them answering my call . Great service laundry I was surprised how fast they get my suits and shirt ready in less than 12h .
Stayed 5 nights in Feb 2022
Response from Loic F. General Manager on 8 Mar 2022
Mehdi, Thank you for your kind comment regarding your stay at Radisson Blu Okoumé Palace. We love to hear when our team members deliver great service to ensure a rewarding experience for our guests. I apologize that your experience with room service did not meet your expectations We look forward to being your hotel of choice!

10/10 Excellent

Ibrahim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from Loic F. General Manager on 8 Mar 2022
Ibrahim, Thank you for taking the time to post this Rating , we hope to see you again soon.

8/10 Good

Qais

Stayed 5 nights in Nov 2021

8/10 Good

Nir

Stayed 12 nights in Sep 2021

4/10 Poor

Jon

Business traveller
Pool and Gym closed
The gym and pool were both closed, this was the only reason I booked this stay. It’s very expensive for 1 night and you don’t have access to these facilities
Stayed 1 night in Jun 2021
Response from L. Foucault on 6 Jul 2021
Dear Guest , Thank you for taking the time to tell us about your experience at the Molitor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The sanitary Gabonese protocol has not yet allowed us opening of the Pool and Fitness at the moment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Cleo

Stayed 2 nights in Jun 2021
Response from L. Foucault on 6 Jul 2021
Nous vous remercions pour vos commentaires suite à votre séjour à Notre hôtel Radisson Blu Okoumé Palace ..Nous sommes ravis de savoir que vous avez apprécié votre séjour parmi nous Nous espérons vous revoir très prochainement, Bien à vous,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mon séjour était parfait, juste que les mesures barrières dues au corona virus, on fait que je ne puisse pas profiter de la piscine.
Stayed 4 nights in Jun 2021
Response from L. Foucault on 6 Jul 2021
Nous vous remercions pour vos commentaires suite à votre séjour à Notre hôtel Radisson Blu Okoumé Palace . Nous espérons tous que durant votre prochain séjours nous aurons le droit de vous donner accès a nos piscines .Nous sommes heureux de savoir que vous avez apprécié votre séjour parmi nous et espérons vous revoir très prochainement, Bien à vous,

8/10 Good

Ken

Stayed 1 night in Feb 2021
Response from L. Foucault on 6 Jul 2021
Nous vous remercions pour vos commentaires suite à votre séjour à Notre hôtel Radisson Blu Okoumé Palace ..Nous sommes heureux de savoir que vous avez apprécié votre séjour parmi nous et espérons vous revoir très prochainement, Bien à vous,

2/10 Terrible

Ken

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Arrogant staff, not welcoming.
Did absolutely not feel welcome to this hotel. Will never come back. Arrogant behaviour from staff!
Stayed 1 night in Jan 2021
Response from The Sales Team on 1 Feb 2021
Dear Sir, We are sorry We did not meet your expectations during your recent stay at the Radisson Blu Okoume Palace. We will strive our efforts to correct any misconducts so that this type of situation does not happen again in the future. We hope to have another opportunity to welcome you again for a better experience.

10/10 Excellent

Brijinder pal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was an amazing property and fantastic staff. Found them very helping. One of the very good hotels in Libreville for sure.
Stayed 2 nights in Oct 2020
Response from Radisson Blu Okoume Palace Hotel team on 21 Oct 2020
Dear Mr Brijinder Pal, Thank you for your confidence, Hope to see you soon, kind regards

6/10 Okay

Elizabeth

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was okay. Room service was very upsetting. Waited forever for food - it never came. Called and apparently they did not understand what I ordered. They tried to make it up by giving me food for free.
Stayed 1 night in Feb 2020
Response from The Sales & Marketing Team on 14 Feb 2020
Thank you for reaching out to us to share your experience of the Radisson Blu Okoume Palace. We regret we did not meet your expectations and are sorry about any inconveniences you may have encountered while visiting us and hope for another opportunity to welcome you again in the near future. Best Regards,

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There was no airport transfer upon arrival inspite of having confirmation from hotel. Upon complaining the Manager said he will revert but never did until now. None of the ATM's inside (3 of them) work. Neither does the hotel offer conversion service. In a over 100 rooms hotel, it appeared that occupancy was just 10%. Check out was terrible and took 25 mins as the hotel's card swiping machines didn't work!!!! WOW... Radisson class....
Stayed 2 nights in Jan 2020
Response from The Sales & Marketing Team on 13 Jan 2020
Thank you for taking the time to share your experience with us. We regret all the inconveniences you have encountered and will make sure this don't happen again. We look forward to your next visit again. Best Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice stay .. friendly and very professional people
Stayed 3 nights in Oct 2019
Response from The Sales & Marketing Team on 29 Oct 2019
Thank you for your positive review. We are delighted you are overall satisfied with our products and services and look forward to welcome you again in the near future. Best Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great patio, pool Comfortable clean rooms and beds Staff impeccable
Stayed 1 night in Jul 2019
Response from Sylvia D on 19 Jul 2019
Thank you for your positive comment. We are delighted you are overall satisfied with our products and services. We look forward to your next visit again. Best Regards,

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from The Sales & Marketing Team on 31 May 2019
Thank you for your positive review. We are delighted you are overall satisfied with our products and services and look forward to seeing you again. Kind Regards,

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great hotel - best in Libreville by far. Great staff that know all the restaurants nearby and around!
Stayed 1 night in Dec 2018
Response from Sylvia D on 24 Jan 2019
Thank you for your positive review on your recent stay at the Radisson Blu Okoume Palace Hotel. We are happy that you are overall satisfied with our products and services and look forward to seeing you again very soon. Kind Regards,

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here in LBV!
Great hotel - very close to the airport and super clean. Nice helpful front desk - great to set up cabs etc.
Stayed 1 night in Jan 2019
Response from Sylvia D. on 15 Jan 2019
Thank you for taking the time to share your positive experience on your recent stay with us. We are delighted that you are overall satisfied with our products and services and look forward to your next visit again. Kind Regards,

10/10 Excellent

Khalid Ibnou Walid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2018
Response from Sylvia. D on 10 Dec 2018
Thank you for the perfect rating on your recent stay. We are delighted that you are overal satified with our products and services and look forward to seeing you again. The Sales & Marketing Team

10/10 Excellent

Wilgon Berthold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The trip was good and I did whatever was planned.
Stayed 4 nights in Oct 2018
Response from Sylvia D on 29 Oct 2018
Thank you for rating our property and for sharing your positive experience. We look forward to your next visit again.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Sylvia D. on 22 Aug 2018
Thank you for rating our property. We are happy that you are overall satisfied with our products and services and look forward to your next visit again. The Sales & Marketing Team

8/10 Good

Lawrence, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I arrived at the Airport in Libreville, the Immigrstuon Officer demanded that I pay him a bribe, even though I had a valid visa. I demanded that he call the Radisson Blu hotel and Nzaba Reiche Nellia, the Hotel’s Airport representative was extremely helpful in getting the situation resolved. She also helped me find another flight to depart from the ROC earlier than I had planned and gave me excellent suggestions on how to find the places I was interested in visiting. Without question, my stay in the ROC would not have been the same if it hadn’t been for Reiche. On the other hand, I found the restaurant staff very unhelpful and rude when they discovered that I only spoke English.
Stayed 3 nights in Jul 2018
Response from SD on 9 Aug 2018
Thank you for rating our property. We are sorry about any inconvenience encountered and would like to inform you that We do not have a staff by this name here at the Radisson Blu Okoume Palace Hotel, Libreville. Also, Would you be kind to tell us by email (info.libreville@radissonblu.com) the restaurant to which you are referring to? Hoping to welcome you again in the near future. The Sales & Marketing Team

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good overall, confortable bed and room clean and tidy, slow in check in and check out standard for Africa, nice bar and burger bar as well breakfast, good location close to everything
Stayed 3 nights in Oct 2017
Thank you for rating our property and for sharing your positive experience with us. We are delighted that you were overall satisfied with our products and look forward to your next stay. The Sales & Marketing Team.

8/10 Good

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel in Libreville
The rooms of this hotel have been recelty renovated and those are now up to international standards: very comfy bed, aircon in working order and very quiet, nice walk-in shower and clean bathroom, decent desk to work on. The gym is not too big but enough for a quick exercise and the 2 pools are great for relaxation. Choices at breakfast are varied: bread and croissants were excellent (on par with the bread you can have in France), pancakes. muesli, fresh fruits.... Staff is also very friendly and accomodating: As I have a later departure flight, I asked for a late check - out and I managed to get a 6 PM check out offered, which was great ! Overall, very good experience in a great hotel that I will surely visit again
Stayed 2 nights in Jun 2017
Thank you for reaching out to us to share your experience and for rating our property. We are delighted that your stay with us was overall satisfied and are looking forward to welcome you again in the near future. The Sales & Marketing Team

8/10 Good

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 5 stars hotel
Stayed for 3 nights on a business trip, shuttle from airport is offered, breakfast buffet is Ok, rooms are neatly cleaned and staff is friendly
Stayed 3 nights in May 2017
Response from The Sales & Marketing Team. on 7 Jun 2017
Thank you for your feedback and for sharing your positive experience. We are delighted to know that you enjoyed our products and services. Looking forward to your next stay with us. Kind Regards, The Sales & Marketing Team.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay on business in Libreville
Good hotel in Libreville. Yes it is expensive, but Africa tends to be that way unfortunately. Bed was very comfortable, hotel bar and restaurants are good and service is good. WiFi was also flawless while I was there - actually much better than I tend to find in hotels in the western world. Gym is ok and pool is nice.
Response from Jorgen on 13 Apr 2017
Dear Mr. James, Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to know that you enjoyed our products and services. We look forward to your next stay! Please “Like” us on Facebook to stay informed of our upcoming news, events and promotions. Kind Regards, The Sales & Marketing team.

6/10 Okay

Karen, Boston, USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice, but overpriced
I stayed here while I attended a conference and it was nice, nothing spectacular. It was a pretty pricey stay, considering it was undergoing renovations and there was no fitness center and no pool. Bed was pretty hard and service was overall good, but a little spotty. I had to ask for my own coffee pot and towels, but they responded. They took my laundry and cleaned it without my asking for that service (I left the clothes in a plastic bag on the floor and I guess they thought they were being helpful.)Breakfast buffet is excellent, as is the restaurant.

8/10 Good

Journeytime, Western Cape

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Response from Ronny on 26 Apr 2014
Dear Journeytime, thank you for taking the time in reviewing the Hotel Okoume Palace . We apreciate your comment and hope to welcome you back at our hotel in the near future. With kind regards, Ronny Fuss Rooms Division Manager

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Poor Service
I was not at all comfortable with my stay. I was staying in Le Meridien but due to non availability for 3-4 days I had to shift to this hotel. When compared to Le Meridien this hotel stands no where in terms of services, location, price etc. Some basic things were missing in the room. No Iron was available, only small water bottle, No Power plugs, Locker was not working. In spite of multiple complaints, staff did not turn up and when I shared at the reception the list of complaints I had then they took the action. I would not recommend this hotel

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No Internet and no breakfast linked to the booking
No Internet access and breakfast linked to the booking

6/10 Okay

Alex

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Gabon is the problem
Gabon is very expensive. Nothing works properly. Very few people speak any English. Often they are rude and sloppy. Hotel had no water and electricity for half a day and during night. Staff friendly here at Okume palace but no sense of realities and how things should be in a hotel where you pay USD 250 a night. They claimed my booking was not paid for, only guaranteed, despite showing them my receipt from Hotels.com. Safe did not work. Air condition does not work in many rooms. Had to change several times. One small towel in room. No info folder in room. No telephone nrs for service. Telephone did not work anyway. Internet spotty. My impression seems much the same as that I see in other reviews. The Meridian hotel looks like it could be better but the reviews I have seen are no better. That's Gabon for you.

10/10 Excellent

Jose Walter

Stayed 1 night in Dec 2023
Response from L'équipe commerciale on 15 Mar 2024
Nous vous remercions pour votre excellente évaluation et sommes ravis d'avoir été à la hauteur de vos attentes. Hâte de vos accueillir de nouveau lors de votre prochaine visite. Cordialement,

10/10 Excellent

Alexis

Stayed 5 nights in Mar 2023
Response from L'équipe commerciale on 19 Apr 2023
Nous vous remercions de nous avoir accordé du temps pour évaluer notre propriété et sommes ravis d'avoir été à la hauteur de vos attentes. Au plaisir de vous accueillir lors de votre prochaine visite. Cordialement,

8/10 Good

Tarik

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Le service laisse a désirer
La restauration est a revoir. Le service est inattentif. Ils se trompent de commande. Ils prennent leur temps. J'ai demandé un cocktail sans alcool, ils m'ont ramené avec alcool.
Stayed 6 nights in Mar 2023
Response from L'équipe commerciale on 27 Mar 2023
Cher Tarik, nous vous remercions de nous avoir accordé du temps pour évaluer notre propriété. Nous nous excusons pour les désagréments occasionnés et espérons avoir l'occasion de vous accueillir lors de votre prochaine visite pour une meilleure expérience.

4/10 Poor

Hilarion

8/10 Good

Trygve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gabon, Libreville
Fint hotell med vennlig personale. Rommet var junior suite. Romslig og pent. Svømmebassenget og området rundt bassenget trenger en skikkelig oppgradering. God og variert frokost.
Stayed 1 night in Sep 2022
Response from Sales & Marketing Team on 13 Oct 2022
Thank you for taking the time to review our property. We are happy you were overall satisfied with our products and services and look forward to your next visit again. Best Regards,