"The property was exactly what the pictures showed. The view was ok was able to see the pool and the ocean from the room. Over all I would recommend. Please look into cleaning prices prior to arrival they charge you as soon as you arrive depending on your room and the room damage fees as well. "
"Don't plan on getting access to your room right away! We arrived 3 hrs. early and asked to check our bags as the room was not yet ready. We returned at check in time and still had to wait an additional 1.5 hrs. for check in.
The room itself was fine.
The bar on site did not opened until 5:30 pm and the restaurant was less than desirable in atmosphere, quality of food and more.
the best thing about this Hotel is that it is walking distance from the Charolotte Amilie Ferry. If you're taking an early ferry and don't mind walking to town it may work for you. "
"It's ok. Convenient location, nice sized rooms. Be able to walk and climb many stairs to get to your room. Only 1 good option that is meh, staff is unresponsive, slow, and will just lie to make you go away and not deal with you on anything - even trivial things like getting a cab in the morning."
"Very clean resort with delicious food. Front desk was very rude upon checking in and out and the waiters at the pool area were beyond rude . The lady with short blonde hair ignored us on multiple occasions and the man with blonde hair kept talking about how horrible of a day it was . Their whole conversation was regarding how busy they were and didn’t ask us if we needed anything else. We ordered at the bar and had to get menus from the bar yet gratuity is automatically added. It is a beautiful and clean resort but the staff made the experience terrible. "