The staff are delightful, the room was ok, the shower was bloody terrible, flooded bathroom, we had the best room out of all the others we went with. Pool was dirty and broke down after 3 days of being there, still not working when I left. For what you get very over priced. Won't be going back there and won't be recommending to anyone. We are not people who want 5 star for cheap, I have been to Bali many times and stayed at Puri Raja, Beleka, Much better value than Sari Beach, very disappointed, I know it has new owners and they are to blame for the disgusting state this place is in. Feel very sorry for the staff, they are over worked as new owner removed half the staff. Best Spring Rolls and that is the only good thing I can say about the Sari Beach.